
Epic Chevrolet
Sacramento, CA
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1,585 Reviews of Epic Chevrolet
Yukon Great service from Eric and Ed. Little concerned I got called before the Yukon was road tested. The road test exposed an alignment issue I guess. C Great service from Eric and Ed. Little concerned I got called before the Yukon was road tested. The road test exposed an alignment issue I guess. Car now pulls to the left, which Eric stated was a tire issue. Truth is I've never experience that. More
great service! Ed Sumioshi does a great job! kUNI Chevy did a super job on my '09 chevy HHR and my'07 GMC duramax diesel.I would not worry about either vehicle going to New York and back! kUNI Chevy did a super job on my '09 chevy HHR and my'07 GMC duramax diesel.I would not worry about either vehicle going to New York and back! More
Instilation of my Lojack I received a text from Kuni that the dealer failed to install my lojack. I had to go in to have that done and there was a recall on something. I fin I received a text from Kuni that the dealer failed to install my lojack. I had to go in to have that done and there was a recall on something. I finally convinced the service dept that my rearview mirror was loose. I was called later in the afternoon and told that the mirror would be in the next morning could I leave my car overnight. I agreed. The next day I called about noon to see why my car was not ready. I was given a bunch of excuses and told they were working on it. I informed them I needed my car. An hour later I was called and told it would be ready in 15 minutes. I was not at all impressed with the customer service or the attitude of the service people. All, that I met, needed lessons in customer service and manners. Sincerely, Elisabeth Padula More
Service was the usual experience. However, while checking in, I inquired about a loaner car and was told that the shuttle could take me to Enterprise. They s was the usual experience. However, while checking in, I inquired about a loaner car and was told that the shuttle could take me to Enterprise. They should have loaner vehicles for their valued customers rather than sending us to a rental place. I had to get to work so I did not have time to go and rent a car, which was an inconvenience. Instead I had a family member taxi me around, which was also an inconvenience. We have purchased many vehicles here over the years. We currently have a Corvette and a Cadillac. We feel that we are loyal customers who should be treated with value. Going to Enterprise would have added time and headache to the process of getting my vehicle repaired (not only to get the rental but also to return it). When I came to pick up my vehicle the next day I saw a car that said Kuni Loaner Vehicle on the side of it and a woman getting in and situated for her drive. Why was she given a loaner but I was not? Am I not valued as much as she is? I have purchased 2 Corvette's, 2 Chevy SUV's and a Cadillac over the last 25 years. Something this small may not seem like a big deal but it does not make someone feel "valued" nor does it make me eager to return to purchase more vehicles. My father took his car to Ford for repair and service and was given a loaner car. My friend is the service department manager at Infinity and they give loaner vehicles. Perhaps it is time to switch to a different dealer? As for Eric, he was friendly and professional. My only complaint was the communication. He told me he would call me by the end of the day. I did not hear from him that day. Around 9 am the following morning I called and left him a voice mail inquiring about the status. He called me back shortly after I left the message. I feel that if he said he was going to call the prior afternoon then he should have and it should not have taken me calling him a few hours into the work morning the following day in order to get a status update. More
Kuni!!! Drew Will get it done! If your looking for a Chevy! Go see Drew and Israel at Kuni Chevrolet! Effortless and service is second to none. I'll never buy another vehicle from If your looking for a Chevy! Go see Drew and Israel at Kuni Chevrolet! Effortless and service is second to none. I'll never buy another vehicle from anybody else More
Very Professional I really appreciated the level of professional that they have, and how well they treated me into buying a car and all the way through. I really appreciated the level of professional that they have, and how well they treated me into buying a car and all the way through. More
NEVER DISAPPOINTED ! I have been a customer of KUNI's for 40 years, including the dealership they took over. The service has not changed!! Still Top notch !! If you are I have been a customer of KUNI's for 40 years, including the dealership they took over. The service has not changed!! Still Top notch !! If you are looking for fair pricing, with five star treatment, KUNI should be your Dealership I would NEVER go to another Dealership. KUNI is HOME for me !! Cherrine Murphy More
No pressure sales! Saw a vehicle on their website that looked good and was in our price range. Went to the dealership Moe Alserosta took us right to the vehicle, gave u Saw a vehicle on their website that looked good and was in our price range. Went to the dealership Moe Alserosta took us right to the vehicle, gave us a test drive, knew everything about the car and didn't pressure us to look at any other vehicles. When I told him we were going to check out one more car and would be back if we thought this was the right one he was perfectly fine with that. Came back about an hour later and bought the 2015 Sonic Hatchback LTZ for $12,700. Very happy with the whole experience. More
New Purchase Quick, easy and I got a good price on the vehicle I was looking for. The dealership is clean and everyone was a pleasure to work with. Quick, easy and I got a good price on the vehicle I was looking for. The dealership is clean and everyone was a pleasure to work with. More
After The Sale It's been a little over a week since I bought my new 2016 Silverado 1500, half-ton pick up. There were a couple of more items needing completion, plus It's been a little over a week since I bought my new 2016 Silverado 1500, half-ton pick up. There were a couple of more items needing completion, plus a new one. Working with one of the Sales Managers, Mike, he continued to help me. I worked with him yesterday to set up and coordinating appointments. He followed up today on the phone setting the appointments, plus calling another vendor to confirm they had the item, including the cost and time of the appointment. I'm of the type of person that does not like hassle, and expect to be taken care of, even after the deal is made. Everyone that I have worked with at Kuni, (salesperson, tech person, salesmanager, general sales manager has met and exceeded my expectations. They work very hard to accommodate and make sure everything is done the way it's s'pose to be "professionally" done. No one took any short cuts, no pressure, and went beyond. I very much appreciate everything they have done, without exception. From my personal experience, I would highly recommend this dealership. Ray K., Sacramento, CA 95821 More