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Norwalk Toyota
Norwalk, CA
621 Reviews
Welcome to the bustling heart of Norwalk, CA – a place where dreams take flight and ambitions find their way. While this dynamic city boasts of several iconic spots, there's one name that truly resonates with automobile aficionados: Norwalk Toyota. Situated strategically in Norwalk, it's your one-stop destination for all Toyota-related needs.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 8:30 AM - 9:00 PM
Tuesday 8:30 AM - 9:00 PM
Wednesday 8:30 AM - 9:00 PM
Thursday 8:30 AM - 9:00 PM
Friday 8:30 AM - 9:00 PM
Saturday 8:30 AM - 9:00 PM
Sunday 9:00 PM - 9:00 PM
Service
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:30 PM
Tuesday 7:30 AM - 5:30 PM
Wednesday 7:30 AM - 5:30 PM
Thursday 7:30 AM - 5:30 PM
Friday 7:30 AM - 5:30 PM
Saturday Closed
Sunday Closed
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Showing 621 reviews
Verified Customer
March 16, 2026
Service advisors are there to ADVISE - NOT to belittle and talk down to the customer! Recently I brought in my vehicle for its 15000 service and expected an oil change to be included. Erick began to argue and talk down to the customer! Recently I brought in my vehicle for its 15000 service and expected an oil change to be included. Erick began to argue with me that I would not get an oil change on this service. I mentioned that I always get oil changes and tire rotations on all my vehicles every 5000 miles and he stated, in an agitated/argumentative voice that I would not be getting one this time as it was not included. This attitude is unacceptable as an advisor needs to advise and EXPLAIN to customers why things are being done or need to be done. If I was incorrect, he needed to explain the service plan with me instead of being quite disrespectful. I concluded my interaction with him and as I was walking out, I spoke to the Service Manager regarding Erick, who seemed to care less about my interaction with Erick. I stated that If I needed to deal with Erick in the future, I would be finding a different dealership to service my vehicles. It should be mentioned that this is the second time Erick has checked my car in and in the initial time his attitude was quite abrasive. I let that time pass as it was just a bad day, but I see that there is a continuing attitude issue. Every other service person during my visits has been quite good. More
by chriswalton
Employees Worked With
Erick Morales
March 16, 2026
Veronica greeted me with a smile and heard me out on what was needed on my brand new Prius. My window was fixed within 30 mins. Great service, attentive, and speedy. :) was needed on my brand new Prius. My window was fixed within 30 mins. Great service, attentive, and speedy. :) More
by jose luis
Employees Worked With
Veronica Trujillo
