Norwalk Toyota

Very helpful. Let's me know what i don't need. Knows me. And why I am coming in Let's me know what i don't need. Knows me. And why I am coming in More

Good experience. Veronica was very helpful. Service was done in a timely manner. Highly recommended. Veronica was very helpful. Service was done in a timely manner. Highly recommended. More

Veronica was very helpful. She explained the recommended services and prices. She answered any questions and concerns I had. She kept me informed of the status of my services a She explained the recommended services and prices. She answered any questions and concerns I had. She kept me informed of the status of my services and when my car was completed. More

I left my car in perfect condition. They sent me a video that my tire had a nail. When I picked up my car my tire was completely flat. They expect it for me to drive it like that? What They sent me a video that my tire had a nail. When I picked up my car my tire was completely flat. They expect it for me to drive it like that? What kind of customer service is that? I asked them to use a tire that I had in the truck of my car, not the spare tire. They put the spare tire and left a mess in the truck. They didn't even bother to place the lid back under the carpet in the trunk. My complaint here is that instead of offering me to change the tire they were going to let me drive like that. Thank God in notice that it was flat. More

Did check on things car needed but was not pressured into any fixes That was recommended for the car any fixes That was recommended for the car More

The adviser was really helpful, kind and honest. The service as expected. I be there for the next The service as expected. I be there for the next More

Great, outstanding, love the treat from the dealer that makes the waiting for my car pleasant makes the waiting for my car pleasant More

Service advisors here in envision Toyota always bring me back to this dealership due to their superb service despite me moving counties back to this dealership due to their superb service despite me moving counties More

A different tech assisted a client before me even though I had arrived significantly before that person. The client even pointed out that I was there first, but the tech didn't care. I had arrived significantly before that person. The client even pointed out that I was there first, but the tech didn't care. More

Julio did a good job in his role as a salesman while Wael stepping in as manager provided the compromise and support I needed in order to feel comfortable in moving forward with the purchase, especially sinc stepping in as manager provided the compromise and support I needed in order to feel comfortable in moving forward with the purchase, especially since it was a used car. Typically, my experience in searching for a car has been the other way around. The salesman has me hopeful and the manager steps in and causes me to lose trust and walk away. It was nice to experience a manager that wasn't caught up in a power struggle and has a genuine approach. I don't need to get everything I ask for, but I do expect to be treated like my purchase matters. They followed through and followed up on all that they said they would! More