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Norwalk Toyota

Norwalk, CA

Overview
Employees
Reviews
Vehicles
4.3
889 Reviews
Welcome to the bustling heart of Norwalk, CA – a place where dreams take flight and ambitions find their way. While this dynamic city boasts of several iconic spots, there's one name that truly resonates with automobile aficionados: Norwalk Toyota. Situated strategically in Norwalk, it's your one-stop destination for all Toyota-related needs.
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11404 E Imperial Highway

Norwalk, CA

90650

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Showing 889 reviews

September 21, 2026

Friendly service ,good attitude. Answered all my questions, no complaints so far.. will go back for car service. More

by jbreta269
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Don't know
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Sep 21, 2026 -

Norwalk Toyota responded

A friendly approach and positive attitude are at the heart of how we service your Corolla. Knowing that you felt well-informed and plan to return for service means a lot to our team.

September 20, 2026

As promised and on time Clearly explained the service requested was on time and as promised More

by ANEGREROS1
Recommend Dealer
Yes
Employees Worked With
Erik Morales
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Sep 20, 2026 -

Norwalk Toyota responded

Knowing that the explanations about your Toyota Highlander’s service were clear and everything was completed as promised is rewarding. Your five-star rating and feedback mean a lot to our service team.

September 19, 2026

Sales person Ricardo Nava was so helpful explaining fully in detail. Very attentive and helped as much as possible. I’m am very happy I went to this dealership in the area. Customer service was great. More

by berlinmarroquin12
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Ricardo Nava
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Sep 19, 2026 -

Norwalk Toyota responded

Our sales team is pleased we could walk you through every aspect of your used Toyota RAV4 purchase. Knowing you appreciated our thorough explanations and attentive service means a lot to us.

September 18, 2026

Very professional and knowledgeable They always communicate with you and give you advice on what needs to be addressed concerning to your car More

by laprado007
Recommend Dealer
Yes
Employees Worked With
Eric Morales
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Sep 19, 2026 -

Norwalk Toyota responded

Your note about our clear communication and expert advice on your C-HR highlights our service team’s commitment to keeping you informed. Knowing you found our team professional and knowledgeable means a lot to our service department.

September 18, 2026

She was not pushy about trying to get me to do the recommended work on my car, she was very pleasant about explaining when I was ready. She was great ???? More

by ERNIE.RIOS
Recommend Dealer
Yes
Employees Worked With
Naomi Gutierrez
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Sep 18, 2026 -

Norwalk Toyota responded

Clear communication and respect for your timeline guide how our service team operates. Knowing that you felt our service advisor explained everything without pressure means a lot to our team. We appreciate your five-star rating and look forward to caring for your Toyota Camry when it’s ready.

September 16, 2026

They are nice and friendly. But you do have to haggle the price. Good popcorn More

by salsero7456
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Yesenia Guillermo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Anthony
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Sep 16, 2026 -

Norwalk Toyota responded

Knowing you found our team friendly and welcoming means a lot to us. We’re pleased we could offer fresh popcorn while you shopped for your new Toyota bZ.

September 16, 2026

Verónica showed great customer service Verónica showed great customer service however I didn't like that no one called me when my car was done with service More

by kathiejr06
Recommend Dealer
Yes
Employees Worked With
Verónica She was great
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September 15, 2026

Professional, courteous and respectful. They only had 2 people working that day so there was a slight delay but once it was my turn they took care of me pretty fast. Got notified once my ve More

by RAUL.NAVARRO99
Recommend Dealer
Yes
Employees Worked With
I think her name was Stephanie.
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Sep 16, 2026 -

Norwalk Toyota responded

Your praise of how respectfully and professionally you were treated means a lot to us. Even on a busy day, knowing we could service your Toyota RAV4 promptly and notify you as soon as it was ready is very rewarding.

September 15, 2026

I love this place and Chris the service manager- as a matter of fact the whole staff is pleasant! I have a BMW and has a safety recall and the part isn’t available for me right now and I called several d More

by imbuesofimari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Idk name
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Sep 15, 2026 -

Norwalk Toyota responded

Knowing how professional and welcoming our service felt when handling your Prius recall is rewarding. We’re grateful you chose our dealership and appreciate your five-star review and kind words.

September 14, 2026

I like the parts when tech is tell you want your vehicle needs with a video. More

by David Garcia
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
David &Naomi in service
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Sep 14, 2026 -

Norwalk Toyota responded

Thank you for the five-star rating! We’re glad the video explanations clarified exactly what your Toyota Matrix needed.

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