Envision Ford of Duarte

The service was great, I had an appointment and was served as soon as I arrive served as soon as I arrive More

I love that the car was washed and vacuumed. Nice coffee maker. Great selection of sodas. It was nice to walk the lot, look at the selection and not be disturbed. Nice coffee maker. Great selection of sodas. It was nice to walk the lot, look at the selection and not be disturbed. More

When a new tire or new tires are installed, make sure the manufactured date is on the outside so the customer can read it. manufactured date is on the outside so the customer can read it. More

I don’t have great credit and they were able to put me into a car that day into a car that day More

Excellent service and help from Polo and Marco. Waited for service and car ready within time frame given. Waited for service and car ready within time frame given. More

Customer Service Representative was helpful and keep me informed as to the issues with my truck. informed as to the issues with my truck. More

The service dept gets 5 stars. I always get excellent service every time. Thank you Polo! I always get excellent service every time. Thank you Polo! More

The service department is great. I work with Polo who makes sure everything is done correctly and gets the work done quickly. The reason for the 4 stars is the amount you charged f I work with Polo who makes sure everything is done correctly and gets the work done quickly. The reason for the 4 stars is the amount you charged for doing the rear brakes. I had to pay nearly $500 for two wheels. It’s not right that you charge your customers that much. More

The transition to Envision Ford from Advantage Ford was a 'rocky' one. Trying to get through to the service bay, get info on recalls, etc was tough. I even went over to the dealership in neighboring Glendora 'rocky' one. Trying to get through to the service bay, get info on recalls, etc was tough. I even went over to the dealership in neighboring Glendora for one service. I was fed up. I bought my vehicle from Advantage, and remembered how good Demaritz Ortis was with me. So patient during the lo g wait for my new Bronco. It made me decide to give Envision another try. So glad I did! Everything has smoothed out nicely. Everyone there is great! More

Polo gets the job done fast. Don't need 15 words. Service department is great. Don't need 15 words. Service department is great. More