Envision Ford of Duarte

Everyone is nice. But service has gone downhill. $150 for an oil change and I couldn’t get a ride to the train station. $250 just to look at my tires to see why the But service has gone downhill. $150 for an oil change and I couldn’t get a ride to the train station. $250 just to look at my tires to see why the tire pressure light is on. Crazy. My wife and I have been going here for seven years. We will not be coming back. More

I tell them the problem but they charge me 250 dollars to diagnose it for them selves, then tell me it cost over a thousand dollars for the part(more if not all labor). Then on the invoice they charge me 240 diagnose it for them selves, then tell me it cost over a thousand dollars for the part(more if not all labor). Then on the invoice they charge me 240 dollars for a service they never did cause my truck doesn't have a filter on that model. If you throughly don't go through the invoice it would of cost me sooo much money. He credited my visa but on the invoice it shows I was charged for this part and labor, wow. He also said the invoice would explain in detail what is wrong and the original problem part needed for future but never received that. I am trying to work with you guys because my department goes through you but....damm SMH. Leaving there I don't know if anything was really done or could be trusted. More

Disappointed in how expensive service has become, that you now expect your service advisors to also close out the bills, and that now you are charging 3% for credit card payments that is not explained pri you now expect your service advisors to also close out the bills, and that now you are charging 3% for credit card payments that is not explained prior to getting the bill. Probably will be my last time coming to Envision as you have become all about the money. More

We have been going to this dealership before it was Envision Ford. We are pleased to see that the service offered is as good or even better than we experienced before. Envision Ford. We are pleased to see that the service offered is as good or even better than we experienced before. More

I had a very pleasant experience coming here to purchase my new car. Thank you. my new car. Thank you. More

Excessive labor charge for a repair that probably only took an hour or two max. And given some lame excuse for not addressing computer issue regarding the traction control. took an hour or two max. And given some lame excuse for not addressing computer issue regarding the traction control. More

Service rep is very friendly, knowledgeable, and efficient. Explained things to us that other service reps could not. efficient. Explained things to us that other service reps could not. More

Muy amable y responsable el agente que me atendió. Si reco.endaria a alguien. Muchas gracias Si reco.endaria a alguien. Muchas gracias More

Fast service, the personal were extremely helpful with my questions, clean work and there was no delay, great service questions, clean work and there was no delay, great service More

Intake of my poor car at the service center was quick and easy. The lift home was greatly appreciated as this event was not planned. My car was finished on the day they promised. easy. The lift home was greatly appreciated as this event was not planned. My car was finished on the day they promised. More