Envision Ford of Duarte

On time reminder,service advisor very good advise & services. Customer lounge music too lound and staff refused decrease volume. services. Customer lounge music too lound and staff refused decrease volume. More

Person they handed me off to didn't know anything about the car I wanted to test drive. I had a car in the shop and they failed to get an idea of what might be possible as a trade in. the car I wanted to test drive. I had a car in the shop and they failed to get an idea of what might be possible as a trade in. More

Your costs for an oil change have become too high. I was told on my last visit that I had a leak in the rear end suspension, and to replace it would be $825. I had it checked at another place, and t I was told on my last visit that I had a leak in the rear end suspension, and to replace it would be $825. I had it checked at another place, and there was no leak. I saw with my own eyes that there was no leak. (car was raised up so I could look) I cannot keep coming with all those kind of reports and expenses. Marco does a wonderful job, and I have been very pleased with his service on my previous visits. Roxie Arnot More

Good service very polite arranged a little lyft both ways. X x x x x ways. X x x x x More

Best service in town. Thank you Marco!!! You’re the best ;) Say Hi to Polo for me! Thank you Marco!!! You’re the best ;) Say Hi to Polo for me! More

Jason was responsive, knowledgeable and super helpful. He wanted around for a long time while I had to get all of the paperwork signed. He wanted around for a long time while I had to get all of the paperwork signed. More

I don't know what happened but at the end the human connection completely disappeared. Being handed off to Gabriel wasn't appropriate and he didn't seem to know how or what to show us. In the end he fu connection completely disappeared. Being handed off to Gabriel wasn't appropriate and he didn't seem to know how or what to show us. In the end he fumbled through a turnover and we were sent on or way. I don't know what I was expecting but something a bit more positive was due. Overall, I thought we were treated well and the people we met represented the company well. The biggest disappointment came when the car I came to see was not there as shown on the website but turned out to be in Oxnard. Because it wasn't there, I was unable to show it to my wife and we ended up with a nice car but not the one I wanted and thought I would leave with. More

Always great working with Marco Barillas. He walked me through the needed services for my vehicle while providing price quotes and finding/applying all applicable discounts. Vehicle was ser He walked me through the needed services for my vehicle while providing price quotes and finding/applying all applicable discounts. Vehicle was serviced within the timeframe specified and I was good to go. Great job by all that handled my car during this visit. More

This dealerships service department not just delivers on time, but above and beyond. I wouldn't go anywhere else time, but above and beyond. I wouldn't go anywhere else More

Has done a very good job. I see they are improving the service department operation. I see they are improving the service department operation. More