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Envision Ford of Duarte

Duarte, CA

4.0
429 Reviews

1031 N Central Ave

Duarte, CA

91010

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Showing 429 reviews

September 05, 2024

The ownership of this location did not honor the original sale agreement of providing the first service free of charge. Also, I this service center consistently tries to upsell and recommends services th More

by CVARVEL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar Rico
September 05, 2024

Richard was our sales person. Easy to dealy with and delivered the vehicle same day! More

by LBAUCHER_SSI
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Richard Comacho
September 05, 2024

Not pleasant, agent could be more cordial. Waiting room was excellent. I’m still waiting for follow-up work to be done. More

by MARK91010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Can’t remember
September 04, 2024

everything was great except you not excepting no last than 15 words for an review. More

by TGCONCEPTS
Service Price Transparency
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
September 01, 2024

The wrong size wiper blades were installed and didn’t notice until we were out of town in a thunderstorm. Will be reaching out to get it fixed when we return. More

by ALISONJOY
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Polo Hernandez
September 01, 2024

this is strictly for the service department. I have purchased many cars at Advantage Ford 🏁. I have always taken my cars to the Advantage service department. The service department has consiste More

by JUSTRMAIL
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
September 01, 2024

Service attendant Marco was nice and professional. I had an appointment and everything went as informed. More

by DANIELMGARCIA55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barillas
September 01, 2024

On time reminder,service advisor very good advise & services. Customer lounge music too lound and staff refused decrease volume. More

by QUALITYLIFE88
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
September 01, 2024

Person they handed me off to didn't know anything about the car I wanted to test drive. I had a car in the shop and they failed to get an idea of what might be possible as a trade in. More

by BDTSAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Anthony morales, Polo Hernandez
August 31, 2024

Your costs for an oil change have become too high. I was told on my last visit that I had a leak in the rear end suspension, and to replace it would be $825. I had it checked at another place, and t More

by ARNOTR
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Marco Barillas
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