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Envision Ford of Duarte

Duarte, CA

4.0
429 Reviews

1031 N Central Ave

Duarte, CA

91010

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Showing 429 reviews

September 14, 2024

condescending to women. Did not really listen to the issue. I felt I had to call Ford customer service More

by VICTORIAEDWARDS55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franklin
September 14, 2024

Everyone there was very helpful. From the salesman, financing to the General Manager. I appreciated everyone. More

by harleybarb29
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mark Near, Carlos Villalobos, Andrea Gallardo, Polo Hernandez, Edgar Rico, Marco Barillas, Tony Botello
September 14, 2024

Lack of communication from service department representatives. Rude reception representative. Service time excessive. Sales staff dishonest and over bearing. Lack of loaner vehicles. Overall a ne More

by Ledroc91
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Franklin, Polo Hernandez
September 13, 2024

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by 118559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
September 13, 2024

Long turn around time, too much upselling especially for a first time customer, slow service, no loaner vehicles available. Would not return More

by Tina
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Polo Hernandez
September 13, 2024

My 50,000 mile service was performed in a very timely manner and with efficiency More

by ROSEMILLER4650
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Marco Barillas
September 13, 2024

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by 118559
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Polo Hernandez
September 13, 2024

My car was there for a month, they didn’t fix all the issues I brought it in for. I bought this car from them a month prior to bringing it in. More

by DJOHNSONJR2019
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Edgar Rico
September 13, 2024

I had a great and fast experience and I am very happy with the car I got. More

by HIDALGOVALERIE13
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Leland (LA) Adams, Yanni Bermudez, Jason Candido
September 12, 2024

Very professional, it was very easy and fast to service my truck. Overall grade B+ More

by ahagopian
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tony Botello
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