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Enumclaw Chrysler Jeep Dodge
Enumclaw, WA
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70 Reviews of Enumclaw Chrysler Jeep Dodge
The service was out standing, I was greeted when I walked into the service department for my appointment. I was kept informed throughout the appointment and the service staff were very friendly and respectf into the service department for my appointment. I was kept informed throughout the appointment and the service staff were very friendly and respectful! More
This was a very positive experience/ purchase. I found that the salesman (Matthew) listened to what I wanted and he was willing to explain the different options. I haven’t had a new car since 20 I found that the salesman (Matthew) listened to what I wanted and he was willing to explain the different options. I haven’t had a new car since 2006 so there are lot of different options now. It took me 3 trips before I purchased my Jeep grand Cherokee. And thankfully I have been able to text or call the salesman if I have a question how something works. Everyone else at this dealership have been very helpful also. I would recommend them. More
My 2018 Dodge was in for a replacement of the hydraulic control unit, during the technician’s inspection he identified a couple of other issues and thru my extended warranty the service manager was able to control unit, during the technician’s inspection he identified a couple of other issues and thru my extended warranty the service manager was able to get everything covered under the warranty. The end result is my truck is back on the road and I am very satisfied with the end result! More
Discussed buying a truck with the Dustin, Internet Sales Manager. I sent him the vehicle price quoted on the website via screenshot. The offer he gave me was more than the listed price on his own site, and Manager. I sent him the vehicle price quoted on the website via screenshot. The offer he gave me was more than the listed price on his own site, and did not take into account their own dealership discount. He quoted incentives as the difference, when it is clear it was how own website! I then asked for invoice so we can have a real, honest discussion about the truck. He stated: “ invoice is irrelevant “ and “it’s priced with the market”…basically saying he doesn’t really care about his own quoted price on his own internet site! Shady tactics and dishonest conversation. Go somewhere where tell the truth More
Great experience with the service department! I am very particular on who I will let work on our JL and they did not disappoint. Everyone there was incredibly helpful, from the front desk staff, to the ski particular on who I will let work on our JL and they did not disappoint. Everyone there was incredibly helpful, from the front desk staff, to the skilled tech that performed the work, to the Service Director who reviewed the warranty work with me. Thank you all so much for stepping up and taking care of this TSB warranty issue! It has 100% resolved the incredibly unsafe steering issues we were experiencing and I have complete confidence now with my wife and kids in this Jeep. If you are looking for competent, honest, timely people who actually listen to your concerns this dealership should be number one on your list. I look forward to having them as my go to dealer for future service. Thanks again! More
Years ago one Jeep service department after another disappointed me. Someone told me about Enumclaw Chrysler Jeep Dodge. My first visit wasn't my last. They were honest and very respectful to me. The s disappointed me. Someone told me about Enumclaw Chrysler Jeep Dodge. My first visit wasn't my last. They were honest and very respectful to me. The service department has always been wonderful to me and my Jeep "Just Jack". Will and Grace fan can you tell? When I called for an oil and filter change John at the service department was very understanding about me being nervous about my safety during this pandemic. He booked the last oil change of the day for me. When I got there John wasn't there but Risa was. She too has always made me feel welcomed. She said if there is anything you need just let me know. While waiting I visited Jason in the parts department. He showed me all the new Jeep items. BTW I love my new jeep mug. Jason will be calling me in the Fall about their Jeep hoodies. I just love my hoodie I got a couple of years ago. This is how all dealerships, service and parts departments should treat their customers. Thank you John, Risa, and Jason. More