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Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,142 Reviews

2,142 Reviews of Empire Toyota of Huntington - Service Center

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November 07, 2024

I was impressed with the team professionalim and incredible customer service. Sunny Dalavaia was incredibly attentive and went above and beyond to make sure the issue with my car was resolved. More

by BENNYLUV22
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 13, 2024 -

Empire Toyota of Huntington responded

Thank you for sharing your positive experience with us! Your safety and satisfaction are our utmost priorities, and we are glad that Sunny took great care of you and your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns.

November 06, 2024

Worst customer service! ! I’ll never come back because of Michelle ! She’s unprofessional !!! I’m very disappointed More

by Sarai Escobar Coto
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle Manzo
1.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 21, 2024 -

Empire Toyota of Huntington responded

Sarai, We regret to hear that you are displeased with your recent experience with one of our employees. Thanks for bringing this matter to our attention. We would like to get more details about this. Please contact our Service Manager, Romeo Mejia, at (631) 759-9176 or at romeom@eagny.com.

October 27, 2024

Whatever they did to my truck My fan motor is running all time now I called sunny back 2x No call back Not good service Disappointing More

by AP8
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sunny Dalavai
2.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 31, 2024 -

Empire Toyota of Huntington responded

Hello, thank you for your review. We are sorry to see that you were not satisfied with your service visit. We would like the opportunity to learn more about your experience. Please contact our Service manager, Romeo Mejia ,at (631) 759-9176 or at romeom@eagny.com at your earliest convenience.

October 21, 2024

It was a pleasure making an appt & having my complimentary service performed at Empire Toyota. They fit my schedule, allowed me to wait in their spacious waiting room for my car to be returned. More

by ED55
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeimy Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Empire Toyota of Huntington responded

Thank you for sharing your positive experience with us! We are happy to hear that our team got your automotive needs efficiently taken care of. It is our pleasure to serve you. If there is ever anything more that we may help you with, please do not hesitate to give us a call.

October 20, 2024

There was a Friendly and welcoming staff. My attendant was aware of my cars service needs, and very good at explaining them to me. More

by THEDANCINGDRAFTSMAN
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH P MCKENNA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Empire Toyota of Huntington responded

Thank you for taking the time to leave us this positive review! Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. We hope that you continue to choose us for all of your future automotive needs!

October 20, 2024

Mayreli is a wonderful representative of this department. She is friendly, knowledgeable, polite, and very kind. She takes the time to explain what is being done and the cost involved. I always ask f More

by ronniesemmel
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Mayreli Ventura
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 22, 2024 -

Empire Toyota of Huntington responded

Thank you for leaving Mayreli this positive review! We are so glad that she was both helpful and informative throughout your visit and she will be honored to hear of your kind words. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 18, 2024

Professional and courteous . They kept me informed about progress, options and cost. The wait was in a comfortable environment. More

by MARIELOUISE13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sorry I do not recall his name
Oct 21, 2024 -

Empire Toyota of Huntington responded

Thank you for your positive review! We are so glad that our team took great care of you and kept you well informed throughout the process. Please do not hesitate to give us a call if there is ever anything more that we may help you with.

October 17, 2024

We had a brake issue and William Bonilla was able to schedule us and fix the issue in a very timely manner. Thank you William!!! More

by 3stars3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 17, 2024 -

Empire Toyota of Huntington responded

Thank you for your 5-star rating! Your safety and satisfaction are our utmost priorities, and we are glad that William got your automotive needs swiftly resolved. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 15, 2024

Great experience. I was greeted by Yeimy as soon as I walked in. It was smooth sailing from that point on. She reviewed what was going to being done and within an h More

by Ludlowstreet
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Yeimy Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 15, 2024 -

Empire Toyota of Huntington responded

Thank you for your wonderful review! We are glad that Yeimy provided you with a smooth, top-notch experience and kept you well informed throughout the process. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 13, 2024

They try hard to please and are very polite to deal with all the time More

by BASSMONK77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2024 -

Empire Toyota of Huntington responded

Thank you for your positive review! We work extremely hard to ensure our guests are satisfied with their visit, and we are glad that our team was both kind and helpful. Please do not hesitate to give us a call if you ever have any further questions or concerns.