Back

Empire Toyota of Huntington - Service Center

Huntington Station, NY

4.7
2,190 Reviews

2,190 Reviews of Empire Toyota of Huntington - Service Center

Sort by
March 10, 2025

They have a great customer service care when you going there nice people good car More

by ENELUS8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH P MCKENNA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 11, 2025 -

Empire Toyota of Huntington responded

Enel, Thank you for your very kind review. We are pleased to hear that your vehicle service experience with us was so positive. We look forward to seeing you again when it is time for your next service.

March 08, 2025

The reception staff at Empire Toyota provided excellent service, and the wait time was not long. Thank you so much! More

by danjiegao
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Janine Leuthner
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 10, 2025 -

Empire Toyota of Huntington responded

Danjiegao, Thank you for your time and feedback. We are thrilled to hear that your experience at our Service Department was hassle-free and out in a jiffy! The entire team will be excited to hear you were so pleased with their customer service, thank you.

March 03, 2025

always great help at Huntington Toyota great service people always helpful and tell you what exactly you need will always keep going to get my car servied there More

by RUDY.RUFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yeimy Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Empire Toyota of Huntington responded

Rudy, Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that we have been able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call.

March 03, 2025

always a great experience @ Huntington Toyota people are very helpful and always timely with the service have been going there for years and will continue to have my car serviced there More

by RUDY.RUFER
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
5.0
This rating includes all reviews, with more weight given to recent reviews.
Yeimy Pichardo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 04, 2025 -

Empire Toyota of Huntington responded

Rudy, Thank you for your time and review. We appreciate hearing feedback from customers like you! We are so pleased to hear that we have been able to provide you with quick and convenient vehicle repair services. Your complete satisfaction is our #1 goal! Should you need anything else, please do not hesitate to call.

March 02, 2025

Very happy with the service at Empire Toyota and also with Michelle Manzo Customer service is excellent especially with Michelle always explains everything in full keep up the great work More

by patod109
Workmanship
Service Time
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 03, 2025 -

Empire Toyota of Huntington responded

Thank you for your time and feedback. We truly appreciate hearing from our customers and we are delighted to hear that you had an exceptional experience with Michelle on your service visit. Please let us know if we can help you again in the future.

February 28, 2025

The best series department I’ve ever felt with ! ! Carrying courteous, professional, and knowledge of what they’re doing there’s never a problem !!!! More

by Gordon Bailey
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Cesar Sandoval
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : May ‘!!!
Feb 28, 2025 -

Empire Toyota of Huntington responded

Gordon, Thank you for your time to give feedback about our Service Department. We are so pleased to hear that your vehicle service experience with us was, hands down, second to none. We look forward to seeing you again when your vehicle is ready for its next service.

February 26, 2025

Michelle is a very caring and helpful person and is always very helpful and never feels rushed when I have questions and she explains everything to the fullest More

by patod109
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Manzo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Empire Toyota of Huntington responded

Thank you for sharing this review with us. Michelle and the rest of our service crew are always striving to be very thorough and concise. We are glad to hear that you experienced and appreciated their attention to detail.

February 25, 2025

Can't be better. Excellent Keith kept me informed, the wait time was minimal, and the coffee was very good. More

by lordsrus
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH P MCKENNA
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 25, 2025 -

Empire Toyota of Huntington responded

Thank you for your very kind review. We are delighted to hear that your experiences with us, from start to finish, were so positive!

February 25, 2025

My experience was generally good and the folks at Empire Toyota Huntington were very helpful in getting me through the process of getting my vehicle More

by ckrazycool
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Kelly Henry
4.0
This rating includes all reviews, with more weight given to recent reviews.
Yeimy Pichardo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sunny Dalavai
5.0
This rating includes all reviews, with more weight given to recent reviews.
Michelle Manzo
4.0
This rating includes all reviews, with more weight given to recent reviews.
William Bonilla
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mayreli Ventura
4.0
This rating includes all reviews, with more weight given to recent reviews.
KEITH P MCKENNA
4.0
This rating includes all reviews, with more weight given to recent reviews.
Janine Leuthner
4.0
This rating includes all reviews, with more weight given to recent reviews.
John Dilauro
4.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Empire Toyota of Huntington responded

Congratulations on your new vehicle and welcome to the- Empire Toyota of Huntington family. We are thrilled to hear that our entire team was able to find the perfect for you and your needs. We look forward to the next time we serve you again.

February 24, 2025

It was good, however I wish the representative had taken more time with me. It felt a little rushed. More

by isamargarrido1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
KEITH P MCKENNA
3.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 26, 2025 -

Empire Toyota of Huntington responded

Thank you for your honest review. We are delighted to hear that your experience wasn't as exceptional due to the fact that our rep wasn't giving you his full customer service your way during your visit and we do apologize for that. If you have concerns or questions please contact us at our dealership and ask for the Service Manager, Romeo Mejia at (631)759-9176 or Email: rmejia@eagny.com. Thank you for your time and patience.