Empire Toyota of Huntington

I waited over a year for a part meanwhile the part was there but they just never called me until I go in there and argue with the manager they just don’t care about your car. And then I had another issue there but they just never called me until I go in there and argue with the manager they just don’t care about your car. And then I had another issue Mrs. May told me she would reschedule me following week I ended up going there after a month and ask them why you’re not calling me they have a problem with calling their customers which is a major problem This place was so close to my house there is the reason why I’ve been going there but this is it no more I rather drive 40 minutes to a different service then going through this stupid stuff More

Fantastic dealership. The best customer care I have seen in any dealerships in Queens or Long Island The best customer care I have seen in any dealerships in Queens or Long Island More

The tires were rotated but on a Tundra the pressure is 30 PSI front and 33 psi rear. The pressure was not readjusted and the TPMS was not re-initialized for the new tire locations. The torque for the alumi PSI front and 33 psi rear. The pressure was not readjusted and the TPMS was not re-initialized for the new tire locations. The torque for the aluminum rims is 97 ft lbs and they are at over 150 ft lbs which can damage the rims. An impact gun was apparently used on the lug nuts instead being done properly with a torque wrench. The oil & filter were also changed. It is slightly overfilled and the filter housing was never wiped clean after it was removed and was dripping oil until I had to wipe it down. Also had to clean several oily hand prints off the hood. More

The service is sure and fast. Special thanks to William Bonilla for his kind service. Special thanks to William Bonilla for his kind service. More

Empire Toyota has consistently exceeded my expectations. Sunny Dalavai is the Assistant Manager whom I meet with for service. He has, without fail, listened to the concerns about my car, given me honest fee Sunny Dalavai is the Assistant Manager whom I meet with for service. He has, without fail, listened to the concerns about my car, given me honest feedback, and works with me to ensure that the necessary service is completed. More importantly, he does this with respect, professionalism, and without any pressure tactics. The techs at Empire Toyota are very knowledgeable and perform the work very well. More

Fast and great service when you need it done. Clean environment and very pleasant personal. Definitely the place to go for quality service. Clean environment and very pleasant personal. Definitely the place to go for quality service. More

They break the heat of my truck and don’t be responsible I’m really offset I’m really offset More

I had trouble with my car first thing in the morning and needed an appointment the same day. Empire Service fit me into a busy schedule and then also moved the appointment up to accommodate me. needed an appointment the same day. Empire Service fit me into a busy schedule and then also moved the appointment up to accommodate me. More

Courteous and professional service. Was advised of what needed to be done and time needed to perform service. Was advised of what needed to be done and time needed to perform service. More

Actually was a good experience i was surprised in this market. I want to thank Jordan my salesman for making it happen. market. I want to thank Jordan my salesman for making it happen. More