Empire Toyota of Huntington

I brought my Rav4 in for maintenance. Everything was fine with that. I also had a slow leak in the front right tire. We were charged $35. I told them that we are paying extra each mon Everything was fine with that. I also had a slow leak in the front right tire. We were charged $35. I told them that we are paying extra each month for Tire Protection. She went back to look into it and came back saying that the previous owners of our car had the protection, not us. I went home, found the documentation and sent it to Blake, the agent who sold me my car. Two months ago I brought in my Tacoma, also with a slow leak. I was told they did not find anything. The tires were rotated and low so I did not know which tire was the leaky one. After a week, I checked again and found the tire. It was dark outside and without looking I ran my hand on the tire and found the leak in five seconds. I also want to point that that when we traded in our Corola, my wife left the expass in the car by accident. I called the next day but it was never found. I had to sit on the phone with ezpass and pay for a new tag. None of these are such a big deal but none of these things should be happening. Blake is awesome and that is why we bought two cars in just a few months. Mayreli was very nice and professional. So, at this time I am still waiting to get refunded the 35 dollars and wonder why the tire protection plan is now showing up in your system. Thanks. Mike Barr More

Very happy with my new vehicle. Great customer service with no pressure and highly recommend empire Toyota. Great customer service with no pressure and highly recommend empire Toyota. More

Justin was very helpful and made sure that I received only the services that I needed and also let me know beforehand how much it would cost and about how long it would take for the appointment. only the services that I needed and also let me know beforehand how much it would cost and about how long it would take for the appointment. More

Sham did a great job to complete the sale quickly and provide all assistance I needed provide all assistance I needed More

David Qin was very upfront about the service needed for my car and the cost. No surprises. I appreciate that from a service manager. I wouldn't take my care anywhere else for maintenance service. my car and the cost. No surprises. I appreciate that from a service manager. I wouldn't take my care anywhere else for maintenance service. More

Blake was very nice and professional I will tell my friends to go there if they need to buy a car. friends to go there if they need to buy a car. More

Good in service the best dealer I’m going all time take care the customer care the customer More

Start to finish, this dealership went over and above my expectations. No pressure, friendly atmosphere. They even drove the vehicle I purchased to my house, so I didn't have to come back! It was not around expectations. No pressure, friendly atmosphere. They even drove the vehicle I purchased to my house, so I didn't have to come back! It was not around the block, as I live 15 miles away! I bought a used vehicle. My salesman Yoelis immediately provided the carfax on the vehicle I was looking at, which creates piece of mind in making decisions. Best of all, Empire Toyota has no hidden fees on all of its vehicles. The general manager Stephen, and finance team were also outstanding.They really look to take the stigma out of the car buying process. Very happy. More

Michelle was great and so very helpful! ! Many thanks to Michelle the best help ever ! Many thanks to Michelle the best help ever More