Empire Subaru of Huntington
Huntington, NY
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690 Reviews of Empire Subaru of Huntington
My fifth Subaru. Yes, this is my fifth Subaru lease from Metric Subaru. Have had a Forester, Two Imprezas, and now my second Legacy. My changing work situations called Yes, this is my fifth Subaru lease from Metric Subaru. Have had a Forester, Two Imprezas, and now my second Legacy. My changing work situations called for different vehicles to lease in the past 15 years, and I am extremely happy with each one. I am thankful to Vinny Rizzo for his positive help in each of my leases. Vinny is understanding and very helpful. Also, the service department at Metric Subaru is top notch. They will always discuss any problems or concerns they have with your vehicle, prioritizing any safety concerns while helping you to keep any costs manageable. More
Great experience I just purchased my first Subaru and it was a great experience from start to finish. The employees were personable, knowledgeable and very helpful in I just purchased my first Subaru and it was a great experience from start to finish. The employees were personable, knowledgeable and very helpful in setting me up with exactly what I was looking for. I wouldn't go anywhere else! More
Worst customer service at the Service Department I have never had a worse experience with getting a repair done. My car is one year old so still under warranty. The problem I complained about was n I have never had a worse experience with getting a repair done. My car is one year old so still under warranty. The problem I complained about was not addressed and not repaired. The Service manager had one excuse after another as to why my problem was occurring. None of which were valid. I brought my car in twice and the problem has still not been resolved. His recommendations as to how I can avoid the problem did not work and are not what is recommended in the Subaru official manual. Despite several phone calls to the Subaru Customer Service line my problem is still unresolved. I was advised by Subaru to take my car to a different dealership with a better customer service record. The service manager is arrogant and nasty and totally unresponsive. I am giving this a one star because there is no option for a minus one. If I could use a minus I would rate it a minus 5 More
First Subaru My first Subaru and what an awesome buying experience. I would tell anyone looking to buy or lease a Subaru to use this dealership. Went to a few dea My first Subaru and what an awesome buying experience. I would tell anyone looking to buy or lease a Subaru to use this dealership. Went to a few dealerships prior and there truly is no comparison to the treatment received here. I can't thank Vinny Rizzo enough for making this as easy as possible. More
A painless and positive buying experience. I came here initially due to my positive experiences with their service department. Sales turned out to be just as good. They made buy a new Foreste I came here initially due to my positive experiences with their service department. Sales turned out to be just as good. They made buy a new Forester completely painless and I'm happy with what I ended up getting. More
Not good I dealt with Chris. They don't give test drives, they acted like I was wasting their time, they basically didn't want to sell me a car. Msrp is final. I dealt with Chris. They don't give test drives, they acted like I was wasting their time, they basically didn't want to sell me a car. Msrp is final. So I went to Stamford Ct night and day experience no pressure, test drove the car and got discount, and bought the car. More
Couldn’t Have Asked For A Better Car or Experience. When I said what I wanted and didn’t want the educations of both pros and cons to each was described to me in a way I felt my best interests were bein When I said what I wanted and didn’t want the educations of both pros and cons to each was described to me in a way I felt my best interests were being taken into consideration. I leased and if I could I would just replicate the experience every 3 years I would be completely happy. This is already my 2nd Subaru by choice at age 27, and I already can’t wait to see what will be available in 3 years. More
Amazing experience!! Highly recommend! This was the best experience! Vinny was absolutely wonderful. He took all of our needs into consideration and recommended the 2017 Forester, which w This was the best experience! Vinny was absolutely wonderful. He took all of our needs into consideration and recommended the 2017 Forester, which we love. At the time, my husband and I were purchasing a home and could not have an additional inquiry on our credit. Vinny completely understood. He pre-ordered the car we wanted and kept in touch with us until we closed on our house. The day we closed Vinny had our car waiting and even helped us get insurance on the spot. Vinny and his team are exceptional people!! I would highly recommend going to them if you want to get a Subaru. Thanks again Vinny!! Tara & Josh More
Everything was flawless. When we picked up our 2017 Subaru Forester, we were greeted by a friendly, and personable staff, who made us feel at ease. It was a very welcoming env When we picked up our 2017 Subaru Forester, we were greeted by a friendly, and personable staff, who made us feel at ease. It was a very welcoming environment. The walk-through was well detailed, and thorough. The dealership is well maintained, and the inventory is rich. Metric Subaru will be my "go to" dealership, for good. More
The best dealership experience ever I was trying to decide between buying a Honda and a Subaru. I had gone to two Honda dealerships, and found them extremely pushy. They also both gave m I was trying to decide between buying a Honda and a Subaru. I had gone to two Honda dealerships, and found them extremely pushy. They also both gave me a quote that was way below what it wound up being when I sat down to finalize papers. I walked out of both of them. Then I went to Metric Subaru, and the salesman was no nonsense. I told him what I wanted, he gave me a quote and that was what I wound up paying for my car. He didn't try to pressure me at all, and treated me like I deserve to be treated, with respect. Everyone in the showroom was friendly and helpful. My salesman, Vinny was awesome. I would highly recommend this dealership. And I also LOVE my new Crosstrek! More