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Empire Subaru of Huntington

Huntington, NY

4.5
690 Reviews

1767 E Jericho Turnpike

Huntington, NY

11743

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690 Reviews of Empire Subaru of Huntington

December 07, 2020

JOHN ZONA WAS A PLEASURE TO DEAL WITH HE WAS KNOWLEDGEABLE ABOUT THE CAR I WAS INTERESTED IN AND MADE THE SALE HAPPEN. I HAD VISITED TWO OTHER DEALSHIPS AND DID NOT FEEL COMFORTABLE DEALING WI More

by vat43
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zona
Dec 08, 2020 -

Empire Subaru of Huntington responded

We're so glad that John made you feel comfortable and provided you a great car buying experience! Thank you for sharing your positive review with us, and we hope to work with you again in the future! Congratulations on your new vehicle!

December 05, 2020

John Zona made this a very pleasant sales experience. Patient and knowledgeable, he got me into the perfect car. Would buy from John again. Prep department left front mats dirty . John replaced the More

by Mschackner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zona
Dec 06, 2020 -

Empire Subaru of Huntington responded

We're so glad John helped you find the perfect car, while providing you topnotch customer service! Thank you for sharing your positive experience with us, and we hope you'll be back for your future car needs! Congratulations on your new vehicle!

December 04, 2020

The oil change took less than the hour service writer Dina said it would, which was great. However, hours later the passenger side rear tire had lost air and was missing its cap. I returned to Empire Ser More

by VeroG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Peter Ingoglia
Dec 04, 2020 -

Empire Subaru of Huntington responded

Hello VeroG, we're glad to hear that your oil change was quick and efficent, and that Lauren was able to take care of the issue you were experiencing with your tire. We appreciate your business and hope to work with you again in the future.

December 04, 2020

have been dealing with Richie Carletta service writer for over 20 years and he has always been excellent. He has many years of knowledge and is very thorough as to what is best for longevity of the car. The More

by trekvette
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Charletta
Dec 06, 2020 -

Empire Subaru of Huntington responded

We know you have options when it comes to servicing your vehicle, and we are so glad you chose us! We're happy to hear that Richie made your visit fantastic, and we hope you will return for your future car needs!

December 04, 2020

I've known and dealt with Richie Carletta service writer ever since I purchased my first Subaru about six years ago through John Zona the salesman. I have received nothing but courteous, honest, and profes More

by Walter Ebe
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie Carletta, John Zona
Dec 06, 2020 -

Empire Subaru of Huntington responded

Hi Walter, We're pleased to hear that both John and Richie provided you outstanding service! We appreciate your return business and your positive review, and we hope to see you again!

December 02, 2020

I purchased a 2021 Subaru Outback Touring from Empire Subaru in Huntington NY on November 30th. The salesman who helped me was Dillon Graham. who was very knowledgeable and it was a pleasure working wit More

by SAULATBIGAPPLE
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Dillon Graham,
Dec 06, 2020 -

Empire Subaru of Huntington responded

Thank you for sharing your 5-star review with us! We're so glad that Dillon provided you an exceptional car buying experience, and we hope that you will choose us again for your future car needs. Congratulations on your new Outback!

November 30, 2020

They promised to turn in my previous leased vehicle the next day, which they did not! It was delayed by 10 days and ended costing me late fees. More

by sp
Recommend Dealer
No
Employees Worked With
Vinny Rizzo
Dec 04, 2020 -

Empire Subaru of Huntington responded

Hello SP, I apologize for any miscommunication that occurred with the turn in of your previous lease. Please contact Karan Motwani at 855-943-6535 to further discuss your experience, and he will gladly address your concerns directly. Thank you.

November 28, 2020

Empire listens and they deliver. I am very glad I used Empire Subaru this sale and in the past three years. The service has been great! More

by vgarchitect
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
John Zona
Dec 04, 2020 -

Empire Subaru of Huntington responded

Thank you, vgarchitect! We're happy to hear that you continue to have excellent experiences with us, and we appreciate your business. We look forward to working with you again in the future.

November 20, 2020

Went to dealership for inspection and had a nail in tire they were great at huntington subaru! They fixed it super quick got me to work on time! Love these guys! Mary, Dina, & Rich super helpful and friendl More

by Spdin2much
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Mary, Dina, Rich, Vinny Rizzo
Nov 24, 2020 -

Empire Subaru of Huntington responded

We are thrilled to hear that you've had outstanding experiences with Mary, Dina, Rich, and Vinny! Thank you for taking the time to share your 5-star review with us, and we look forward to working with you again!

November 17, 2020

Richie is wonderful to deal with. Always has a smile. Really have no complaints! All your personal are knowledgeable and helpful. Service techs are really a good bunch! More

by JP
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Richie from service , Vinny Rizzo
Nov 17, 2020 -

Empire Subaru of Huntington responded

We're happy to hear that Richie is helpful and pleasant, and made your service visit great! Thanks for taking the time to share your positive experience with us, and we hope to see you again!

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