Empire Subaru of Huntington

Had a great experience last week getting a quick oil change. Vinny took care of getting my car done quickly as I was waiting for the service to be done. There has been a turn over of personnel recentl change. Vinny took care of getting my car done quickly as I was waiting for the service to be done. There has been a turn over of personnel recently and I was happy to get the same quality of service as in the past. More

Just recently used the Empire Subaru service department to make a slew of repairs on my Forrester. Can’t say enough about the service. Friendly and helpful staff - quick turnaround and I was given an Asse to make a slew of repairs on my Forrester. Can’t say enough about the service. Friendly and helpful staff - quick turnaround and I was given an Assent as a loaner. The techs were thorough and all of the repairs were completed with no issues. The experience was top notch from start to finish. I highly recommend Empire Subaru for its Service Department. More

Rich is always excellent when writing me up so I have no complaints regarding your service center. complaints regarding your service center. More

Richie and Anna are terrific service writers. I love my Subaru and would absolutely buy another. I love my Subaru and would absolutely buy another. More

I have had my 2021 Subaru Outback for a year now and absolutely love the car. Our sales experience with Larry was a pleasure - no high pressure tactics nor trying to sell me more car than I wanted. My absolutely love the car. Our sales experience with Larry was a pleasure - no high pressure tactics nor trying to sell me more car than I wanted. My service appoints have been easy and satisfying as well. Anna, of the service department, could not have been more pleasant or helpful in assisting me with making the appointment and seeing that everything was done and in order. More

10G over MRSP for a OUTBACK WILDERNESS IS CRIMINAL . I would not recommend this dealership even in normal times I would not recommend this dealership even in normal times More

I have been using Metric Subaru which is now Empire of Huntington for at least 14 years, leasing and buying multiple Forresters. This mornings experience was upsetting. I called for oil change and got th Huntington for at least 14 years, leasing and buying multiple Forresters. This mornings experience was upsetting. I called for oil change and got the virtual assistant which worked out well. Then I called Empire to see if they had a loaner and a schedule for 30,000 this week. I was informed of no more loaners for scheduled maintenance and told I didn’t have an appointment for the oil change. Found out they had 2 accounts for me and virtual assistant put appointment on other account which had an old email.. old phone numbers and wrong car info. Took care of that only to tell me they moved temporarily I looked at email which was just sent to me yesterday afternoon. All of this gave me a feeling I was talking to a different dealership and really should not of happened!!! Disappointed. They need to correct this. Let’s hope when I get there tomorrow it will be a different expierence . More

Great service and people. Everyone was patient and took their time to explain me everything and show me around. If it wasn’t for Chris DePetre, I wouldn’t have bought a car. He made the entire experience e their time to explain me everything and show me around. If it wasn’t for Chris DePetre, I wouldn’t have bought a car. He made the entire experience enjoyable and understood me and listened to all my concerns. From something that was not available, he made it available. Today it’s hard to find what you want in a car due the pandemic. Him and Subaru made it possible for me to get exactly what I wanted. I will continue to use them as my dealer and car maintenance. More

Great dealership. Purchasing my car was a breeze. Customer service has been prompt, minimal waiting time. Customer service has been prompt, minimal waiting time. More