
Empire Subaru of Huntington
Huntington, NY
Filter Reviews by Keyword
By Type
704 Reviews of Empire Subaru of Huntington
Vinny Gianni was very helpful and made sure every charge was understood. He even arranged a loaner vehicle for the day. He kept me updated on progress of work on my car so I would know when it was ready for was understood. He even arranged a loaner vehicle for the day. He kept me updated on progress of work on my car so I would know when it was ready for pickup. More
I selected this dealer from True Car. I received a call from Jennifer from the main office of Empire. She supposed to call me back if she can beat an offer which I received from another d I received a call from Jennifer from the main office of Empire. She supposed to call me back if she can beat an offer which I received from another dealership. After three days, she never answered my original question. Then, I spoke to John at the dealership’s sales and asked him if he can beat the offer I got. He said, his computer system is very slow and he will do some research and get back to me in an hour. Well he never did. I am totally disappointed with them two for ignoring my request and unprofessional customer service. The Empire Subaru lost me as a custom. More
Amazing customer service! !! At Empire Subaru car shopping was a pleasant experience! Nigel was patient and knowledgeable in assisting me with finding the right car. Nelson was !! At Empire Subaru car shopping was a pleasant experience! Nigel was patient and knowledgeable in assisting me with finding the right car. Nelson was extremely transparent and accommodating with cost. Lee was relentless in getting the best APR. Thank you all for the awesome experience!! More
A great team- very responsive and welcoming. Once I sent the inquiry, I received follow ups asking what I needed and the right fit for me. I worked with used sales, every question, inquiry and c Once I sent the inquiry, I received follow ups asking what I needed and the right fit for me. I worked with used sales, every question, inquiry and concern was handled timely and they got it right. More
The service department was very efficient in handling my problem that I was having with my 2022 OutBack . The individual who wrote up my service order handled it in a very professional manner. When my car problem that I was having with my 2022 OutBack . The individual who wrote up my service order handled it in a very professional manner. When my car was finished being serviced, she explained to me what was done to it . I will recommend your service and dealership to any one looking to buy a Subaru. Saul Pfeffer More