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Empire Nissan of Hillside - Service Center

Hillside, NJ

4.3
2,625 Reviews
Call Service Center (973) 969-3384

2,625 Reviews of Empire Nissan of Hillside - Service Center

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September 04, 2024

Empire Nissan has a great car service and customer service to my Nissan Murano, thank you. Yair Gomez, MBA. More

by yair751
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Sep 04, 2024 -

Empire Nissan of Hillside responded

Yair, Thank you for leaving us this positive review! We are glad to hear that our team took great care of you and your Nissan Murano needs. We are happy to know that they provided you with great service. Please do not hesitate to let us know how we may be of further service to you.

September 03, 2024

Good service , but they didn’t do the all points inspection as you used to do it before . More

by CHRISTIANCA.RERAV
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
I don’t know
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Sep 04, 2024 -

Empire Nissan of Hillside responded

Thank you for leaving us this fantastic review! We are glad to hear that our team took amazing care of you and your automotive needs. We are happy to know that they provided you with good service. We apologize for any services we may have missed please contact us and ask for the Service Manager to see how we can help. Safe travels!

September 02, 2024

Por no responder a mi reclamo y haciendo diagnóstico equivocado no se con que intención More

by MA.RA8
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Jose
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Sep 11, 2024 -

Empire Nissan of Hillside responded

Gracias por tus comentarios. Lamentamos mucho sus inquietudes con el diagnóstico del servicio. Nos gustaría hablar para ver cómo podemos ayudar. Comuníquese con nuestro Gerente de Servicio, José Landaverde, al (973)969-3384 o a jlandaverde@eagny.com

September 02, 2024

The worker bent my rim and hubcap doesn't fit properly got to buy a new rim not happy More

by darlenegibbs1965
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Don't remember
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Sep 11, 2024 -

Empire Nissan of Hillside responded

Hello, Thank you for sharing your comments with us. We are very sorry to hear that you didn't have a positive experience with us. If you would like to discuss further, please reach out to our Service Manager, Jose Landaverde, at (973)969-3384 or at jlandaverde@eagny.com

September 02, 2024

Good service they took my issue very seriously and made the best happen with what they had More

by edwinmb13
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Empire Nissan of Hillside responded

Edwin, Providing quality and efficient service is so important to us here at Empire Nissan of Hillside and we are glad that our teams efforts could meet your satisfaction! We are thrilled to know that they took your issue very seriously and made the best happen with what they had. Please drive safely until we meet again!

September 02, 2024

Very informative and care about the customers. I am very satisfied with the business I received. That’s why I have been with Rt 22 / Empire Nissan for a very long time. More

by KMARTIN1921
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Empire Nissan of Hillside responded

We are grateful for you leaving us this flawless review! We are thrilled to hear that our team took phenomenal care of you and could provide you with thorough and efficient service. We are pleased to know that they were very informative. We appreciate your continued business with us. We look forward to continue serving you and your future automotive needs for many more years to come.

September 02, 2024

Very helpful! Everyone was considerate and kind. They took care of my needs from I got here. More

by Jossy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jethro Altenor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Granados
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Empire Nissan of Hillside responded

Jossy, Thank you for leaving us this terrific review! We are glad to hear that our team took stellar care of you and your automotive needs. We are happy to know that they were very helpful, considerate and kind. Please do not hesitate to let us know how we may be of further service to you.

September 01, 2024

I love this dealership, the customer service is amazing! I've been going to this dealership for over 5 yrs More

by Dee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isaiah Groomes
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Sep 04, 2024 -

Empire Nissan of Hillside responded

Dee, Thank you for leaving us this incredible review! We are glad to hear that our team took top tier care of you and your automotive needs. We are happy to know that they provided you with amazing service. Please do not hesitate to let us know how we may be of further service to you.

August 31, 2024

The service center was very professional. It was nice that they offered food for customers who were waiting for their cars to finish being serviced. More

by J_BRIGHT77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Chris Granados
4.0
This rating includes all reviews, with more weight given to recent reviews.
Isaiah Groomes
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sasha Ordonez
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Empire Nissan of Hillside responded

Thank you for sharing your positive experience with us. We are glad that our team took great care of you. We wish you safe travels and we hope to see you again the next time you are in need of automotive service.

August 30, 2024

Very organized, great and prompt service. Service advisor was very helpful and friendly. Nice reception at front door. More

by petiotejj
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sasha Ordonez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Aug 31, 2024 -

Empire Nissan of Hillside responded

Thank you for your positive review! Offering quality and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Safe travels!

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