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Empire Nissan of Hillside

Hillside, NJ

4.4
4,695 Reviews

56 US-22

Hillside, NJ

07205

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4,695 Reviews of Empire Nissan of Hillside

September 28, 2011

Roman was not pushy, he listened to me and we talked out a deal, which was finalized within a half hour. Overall a very pleasant experience. More

by Hypertree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman
September 26, 2011

Very good experience. I was able to pick out my new car, finance it, and drive it home. Would do business with this dealership again. More

by jsovelove
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tony Andres
Sep 27, 2011 -

Empire Nissan of Hillside responded

Thank you very much for giving us a positive review! We appreciate Tony's way of helping his customers - he does a great job! Enjoy your vehicle!

September 23, 2011

Roma helped me to feel safe about buying a Nissan Versa and gave me a good deal on my trade in. I thank him and will send all my friends to see him when they need a car. Thank you Roma More

by valgov
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROMA
Sep 27, 2011 -

Empire Nissan of Hillside responded

Thank you and congratulations on your purchase! We're happy to have Roma working at our dealership - he is a great person to work with and very helpful to all his customers! Enjoy your vehicle and thanks again!

September 20, 2011

Cisco was very patient with my wife and I and made sure that we were getting what we looked for. He really was very informative about the car I wanted to get into at the time. More

by luislabrador
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Cisco
September 20, 2011

Never on my life i go back to the place they rip me off.they charge for the banck to check the credit and another extra tings all of the charges are legal? More

by lola mora
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
SHAH
Sep 20, 2011 -

Empire Nissan of Hillside responded

Dear customer, We sincerely regret that your experience with us caused you to feel less than satisfied with your transaction. We would be more than happy to correct any discrepancies and/or wrongfully applied charges associated with your transaction. Kindly contact Howard Newman at (908) 964-8700 and he will be more than happy to see to it that your concerns get addressed and remedied expeditiously. Best Regards, Route 22 Nissan

September 19, 2011

I decided to go to Hillside New Jersey because on the website there prices looked great. I trade in my Nissan Sentra for a Nissan Altima Coupe. If at all possible do not go on a Saturday the place is mob More

by pritigurl5
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
Yes
Employees Worked With
Mike Bernardino and Kristian Romero
Sep 27, 2011 -

Empire Nissan of Hillside responded

@pritigurl5, thank you very much for your kind words. Mike and Kristian both work hard to make exceptional customer service a part of every dealing they have with folks like you. We're very happy that you had such a wonderful experience and that you now enjoy your Nissan Altima Coupe. We definitely do get mobbed on Saturdays, as most "highway" dealerships do when everyone is out and about. But our staff tries very hard not to make our customers experience delays or long wait times. For any consumers out there, we always recommend making an appointment to meet with a salesperson, sales manager or the Finance & Insurance Department. When we know you're coming, you will not have much of a wait at all. Plus, we can be ready for you at a time where it's most convenient. Anyway, thanks again and we hope you adore your Coupe! Route 22 Nissan

September 18, 2011

I thought Roman was very polite very good person and explained everything about the car, was very helpfull. it was crowded but we couldnt get out of our seat this is the only thing that they should ch More

by WB
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
ROMAN
Sep 27, 2011 -

Empire Nissan of Hillside responded

@wendy, We've definitely taken steps to improve everyone's showroom experience! As of October 1st, Route 22 Nissan has plans to be in our new, much larger Sales and Service facility on Route 22 East (right across from Honda). The new showroom will have plenty of indoor space, room to sit and be comfortable, and plenty of access to our vehicles! Come over and visit us sometime!

September 16, 2011

Bought an Altima in the Bronx. Only had one key. It is a keyless entry system, but still thought I should have a spare. Bronx dealer said it only came with one key and wanted a ridiculous amount to make More

by cgperry1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bryan, Cassandra
Sep 27, 2011 -

Empire Nissan of Hillside responded

Wow, talk about going out of your way for great service! Thank you, @cgperry1, for your gracious words. Your experience helps strengthen our commitment to making customers happy each and every day! And some of us definitely know what a commitment it is to drive here from the Bronx! Thank you for bringing your business back to us! And set your GPS to our new address - 56 Route 22 East, Hillside NJ 07205. Our Sales and Service facilities are moving into a bigger building to serve you better, after October 1st!

September 13, 2011

Roman and Michael are very helpful and make every effort to make the customer happy. Great prices, great flexibility. Customer offers are seriously considered. Good experience. More

by ubinus
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Roman Lozovsky, Michael Giangregorio
September 12, 2011

The Sales person Carlos was very friendly and patient with me. I had to come back several times to find a car that would work. Everyone was very friendly, but wanted spent to much time trying to get me More

by shawnstpeter
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carlos Crispin; Kristian, Sal
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