Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Empire Nissan of Hillside
Hillside, NJ
4,694 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,694 reviews
June 14, 2011
They cheated me on the Price of the car. They didn't provide me with the invoice when I pourchased the car and I found out from the bank that they borrowed much more money than the agreed upon price. provide me with the invoice when I pourchased the car and I found out from the bank that they borrowed much more money than the agreed upon price. More
by jimncsu
Employees Worked With
Sal
June 08, 2011
Originally drove 4 1/2 hours for a used 2010 Maxima I saw on Cars.com. When I arrived at the dealership, all of the cars I was interested in were sold in less than 24 hours...I was not a happy camper. Antoni on Cars.com. When I arrived at the dealership, all of the cars I was interested in were sold in less than 24 hours...I was not a happy camper. Antonio, Sal, and Nuno made up for the mishap, and gave me a good deal on a brand new 2011 Maxima and paid off my trade. Overall, they have great customer service and everyone is very personable. They need to improve on their internet sales market, they were still advertising vehicles that were no longer available. More
by jcjenkins48
Employees Worked With
Antonio, Sal, Nuno
June 07, 2011
Ive had trouble visiting different dealerships on financeing a car due to the lack of credit i currently have . But everything changed when i visited this location the manager, fianace manager,aswell financeing a car due to the lack of credit i currently have . But everything changed when i visited this location the manager, fianace manager,aswell the salesmen , they all help me to the extent to place me in a reliable ,affordable car and went beyond measues to help me through my credit situation . I highly recommand this dealership, to family,friends aswell as my employees . Thank you very much the hospitality was extremely well mannerd. and a employee antonyo was very professional and considerate More
by giovanne1
Employees Worked With
antonyo,sal,nuno ferrior
June 04, 2011
do not go here, the postive reviews are prob. sent in by the staff, they lie and can not be trusted, if you go here you will be sorry worst dealer and business i have ever seen. they promise you i price bef the staff, they lie and can not be trusted, if you go here you will be sorry worst dealer and business i have ever seen. they promise you i price before you get there just to get you in, my price was raise 3000 More
by moooseman
Employees Worked With
steve simon
June 04, 2011
The customer service from when I walked in till when I made my purchase of the car was very clear, to the point, and the information I needed to make my decision in buying the car. It was my first time pu made my purchase of the car was very clear, to the point, and the information I needed to make my decision in buying the car. It was my first time purchasing a car and I was not familiar with anything that involved in purchasing a car. I was very thankful and very appreciated that they had the patience in explaining and going through step by step with me in the entire process. The staff is very friendly and all about making the customer(me) happy. More
by Andrea02
Employees Worked With
Ainsley Rosario, Dave Tober, John Amtay
June 01, 2011
I enjoyed the way I was greeted once I entered the dealership. The customer service was professional. I worked with a wonderful salesman who was not very pushy unlike other dealership that I went int dealership. The customer service was professional. I worked with a wonderful salesman who was not very pushy unlike other dealership that I went into. He was very kind and courteous. I have already recommended the dealership to my brother who also bought Altima since then. The dealership has promised to pay me as referral incentive the 1 month of payment. Isn't that great? I'd definitely recommend it to my other friends as well. More
by kunal33
Employees Worked With
Aziz/Nisarg
May 31, 2011
Con artists. DON"T GO. They said they had a car online at there place, they did not which was a scam to get us there. We drove 3 hours and called before we left to ask, they said they still had the online at there place, they did not which was a scam to get us there. We drove 3 hours and called before we left to ask, they said they still had the car. We get there no car. We see one that interests us. We finally agree on a price + tax + tags. We sign for it. They come back 30 min after and say they cannot do it at that price anymore. We wait for another hour they say we can do that price. Then they take us in to finance and on the sheet we signed that said price + tags + tax, some one writes in different ink PDSI and Bank fee for 1,800 after we agreed on a price and signed it. They also false advertised their car saying it came with a GPS, and when we asked where is the GPS, he replied it does not come with it and that the internet advertisement is generic and wrong. Everyone blamed someone else from the beginning. I would not recommend anyone to go here and I could not think of one good thing this dealership offered. I was raised on if you don't have anything good to say don't say it, but this took me over the top and I wanted to share my story so no one else makes the same mistake. A series of lies this place was, we walked out after waiting 4 hours for them to do paper work and lie to us. 3 other customers walked out during our stay there mid deal. More
by carcustomer2011
Employees Worked With
Sammy K and Steve
May 31, 2011
I would recommend this dealership to any of my family and friends. The staff was courteous and extremely helpful. Carlos was very friendly and patient with me in answering my questions, diligent in returni friends. The staff was courteous and extremely helpful. Carlos was very friendly and patient with me in answering my questions, diligent in returning my calls. Kristian is very personable and he worked very hard to get me the best deal on my car. More
by amarte522
Employees Worked With
Carlos Freitas, Sal Lanuto, Kristian Romero
May 27, 2011
Strike 1 - The sticker price is after 3000 down which they show you in the fine print at the bottom of the page. That's cool as this is a common tactic. He knocks 200 off the price. Still strike 1. Strik they show you in the fine print at the bottom of the page. That's cool as this is a common tactic. He knocks 200 off the price. Still strike 1. Strike 2 - We sit down with the sales manager to "make a deal". This really means: "Let me sit down and tell you why you have to do it our way." and "Ill talk for 20 minutes and constantly interrupt." You might think Im dumb. Just dont talk to me like dumb. And don't accuse me of having selective sight when you clearly drew attention to the lowness of the price. They have no cubicles or anything so all your business is out in the open. They just have a bunch of tables and bodies standing around like the NY stock exchange. Strike 3 - Not only is the sticker price after the 3000 down but it's only if you finance through them. If you pay cash, it's another 2000 above the asking price. So how we get from 12000 on the window to 17000 escapes me. After his speech about how he wants everyone to win, he said the price cannot be adjusted at all because im already getting a deal. No way am I driving off in a car getting nothing I want but a mere 200 off. Theyre crooks folks and dont be fooled by how much business they get or how the car may not be there when you finally decide to buy. Run like mad!!! More
by dealerssuck2011
Employees Worked With
Jabrelle (who was great), Sal (sales manager)
May 26, 2011
Do not use this dealership!!! They ripped me off in the prices of the vehicle that I purchased; but more importantly they sent me home in a car with NO BREAKS! I almost got into an accident the DAY AFTER P prices of the vehicle that I purchased; but more importantly they sent me home in a car with NO BREAKS! I almost got into an accident the DAY AFTER PURCHASE! The car was no longer drivable and cost $300 to fix. This was after they charged me $700 for service and parts, and quoted that the vehicle had a few problems, but they were all fixed and the car was safe to drive. They almost killed me and my daughter! I'm in the middle of a law suit with them, because they refused to answer my phone calls, and if answered would hang up on me! Please save yourself A LOT of trouble and stay away form this DEALERSHIP! More
by laurenroth
Employees Worked With
Sal, owner; Nasarg, Finance; Carlos, Sales
