Dealer Reviews
Service Reviews
Cars for Sale
Dealer Log In
All Salespeople
Sales Department
Empire Nissan of Hillside
Hillside, NJ
4,595 Reviews
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
Read More
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 10:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 6:00 PM
Tuesday 8:00 AM - 6:00 PM
Wednesday 8:00 AM - 6:00 PM
Thursday 8:00 AM - 6:00 PM
Friday 8:00 AM - 6:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Filter Reviews by Keyword
By Type
Showing 4,595 reviews
February 22, 2007
Dealers were friendly, but this is a very dishonest dealership, do NOT go there. They took a deposit from me to try to find a car (which I later found was completely pointless) and never refunded it. dealership, do NOT go there. They took a deposit from me to try to find a car (which I later found was completely pointless) and never refunded it. I had to dispute it with my credit card company. Secretary extremely rude when I tried to discuss it with her. STAY AWAY! Go to Nissan of Turnersville if you are in NJ, and ask for Mark Mills - worth the drive and friendliest and most honest dealer I've ever worked with. More
by twalkabout
Helpful January 07, 2007
After almost two hours of negotiating with Mr. Ziad he visibly started plaing with car price he was not polite and finally told (yelling) to his valuable customers that we have just wasted his valuable ti visibly started plaing with car price he was not polite and finally told (yelling) to his valuable customers that we have just wasted his valuable time ( NICE CHRISTMAS WISHES) , Therefore we thanked and left to other dealership and worked out a beautiful deal. DONT WASTE YOUR TIME GOING TO THIS DEALERSHIP ROUTE 22 NISSAN at 399 ROUTE 22 WEST TOTALLY WASTE OF TIME AND NERVES More
by krawc83
Employees Worked With
Ziad E. Shehady Mr. "Z"
November 15, 2006
The worst dealer I have ever dealt with, unprofessional in many ways. Purchased a new maxima, when I got home the battery would not start -- car was delivered to me with a dead battery and scratched on th in many ways. Purchased a new maxima, when I got home the battery would not start -- car was delivered to me with a dead battery and scratched on the front bumper. I later took the car back to get the bumper repaired, they argued that they coudln't give me a loaner, I fought till they provided me with a rental. When I received my Maxima back, the bumper was sprayed, had to take it a local body shop and got it repaired the correct way. I would never buy another car there, nor recommend to anyone! More
by nwjgoodguy
February 19, 2006
I was decided on leasing Nissan Altima, and this pushy sales person pissed me off and I decided to lease it from other Nissan showroom. They waist your time, by going 2-3 times to the manager "God know sales person pissed me off and I decided to lease it from other Nissan showroom. They waist your time, by going 2-3 times to the manager "God knows if they really go, but they say so". And, then come up with readjusted rate which is even more, but looks better to a person who is not very good in calculation. When you just do the Maths in front of them and show the numbers, obviously they are angry and then in my case the person came to a very cheap level (insulting remarks) which my wife so much disliked that, she told me to leave immediately and hence I threw back insult back at him by giving reply in his language. *Note- There may be other salesman, who are good, just that the one I got was nasty and I decided to put off my sales. It was unfortunate for me that I got this sales person, when all the time I interacted wih Howard, on phone & email. But inspite of saying I wanted to meet him, this guy just jumped in and did all stuff that will make you hate the proffession of "Salesman". Some of his remarks - Do you work in Mc Donalds? Looks like you get 6-7 dollars an hour man?? More
by Dannynissan
Employees Worked With
Robson/Internet sales Department
March 14, 2004
When I was at this dealer to buy a car, they offered me a much higher price than the price they put on the Internet. They tried to trick customers with higher price and fooled you if you didn’t check the Int much higher price than the price they put on the Internet. They tried to trick customers with higher price and fooled you if you didn’t check the Internet before going. This is a dishonest dealer!<br> More
by psmith
