
Empire Nissan of Hillside
Hillside, NJ
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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I went to Route 22 Nissan in order to sell them my 2000 Pontiac. I was very impressed by their operation. The staff was extremely friendly and courteous even though I wasn’t buying any cars from them. The Pontiac. I was very impressed by their operation. The staff was extremely friendly and courteous even though I wasn’t buying any cars from them. They gave me the highest price available on the market for my used car and I was in and out within 25 minutes. While I was at the dealership, I observed how busy they were selling cars. The operation seemed absolutely seamless and I saw a lot of smiling faces among the customers and staff. I wish I needed another car… I would definitely buy one of their good looking Nissans, especially that the deals that are offered by Route 22 Nissan are really terrific. Joe Gorr and Jerry Cox really know how to treat their customers. I was only selling my car to Route 22 Nissan and honestly did not think that I would receive such warm and courteous treatment. They treated me like I was the only customer, who mattered to them, despite the fact that the showroom looked like Grand Central Station. I definitely recommend this dealership to anyone, who is looking to buy or lease a car. I was really impressed. More
i was happy with sales mamager when he came and fix the dowen payment for my son.and i belive he is very good person as far as understanding the feeling and the emotion we had as a result of loosing the wh dowen payment for my son.and i belive he is very good person as far as understanding the feeling and the emotion we had as a result of loosing the whole deale and i think he turned the wholething to good experiance for us. thank you More
My name is lynda. I recently purchased a 2008 nissian altima from Hillside New Jersey. I had a wonderful experience.I needed a car really bad because was damaged from flooding. Jeffery, Kristian, and Bo altima from Hillside New Jersey. I had a wonderful experience.I needed a car really bad because was damaged from flooding. Jeffery, Kristian, and Bobby went above and beyond. Customer service was excellent. I love my new car.It was a truly a great experience. More
The Atmoshphere at this dealthership is people friendly and curtious. The two salemen that helped me were exceptionally patient and offered me the best quality of work I have every experienced at this dea and curtious. The two salemen that helped me were exceptionally patient and offered me the best quality of work I have every experienced at this dealership. I have already recommended several of my friends and told them my experience and what salesmen to go to when they are ready to purchase their next car. More
I went to Rt. 22 Nissan to purchase a used Murano. The dealership exceeded my expectations. I was welcomed by several sales associates, all eager to help me. After explaining my needs to Carlos, we test d dealership exceeded my expectations. I was welcomed by several sales associates, all eager to help me. After explaining my needs to Carlos, we test drove several vehicles and selected the model that fit my lifestyle. Sal was wonderful. He took care of my trade-in and worked with me to establish a payment that worked for me financially. My experience was easy and the staff was superb! I would recommend this dealer to friends and family and actually already have! More
Bought a pre-owned car from this dealer and had no problems with sales, other than the process was insanely slow. Upon driving it, I noticed three minor problems: the passenger's side window did not g problems with sales, other than the process was insanely slow. Upon driving it, I noticed three minor problems: the passenger's side window did not go up from the driver's side, the charger/cigarette lighter in the console was burnt out, and the aux cable did not work. I immediately called my sales rep to see what to do. One day passed, and I did not hear back from him after leaving a message, so I had to call him back, and he assured me the parts would be ordered. I came in and sat around for two hours, only to find nothing had been fixed and the parts still needed to be ordered. I was told it would take two or three days and they would call. I finally called back today, two weeks later, after not hearing from anyone, and they told me only the window switch was ordered. They mysteriously do not have any idea about the charger and the aux cable (and the charger, they say, is not under warranty; if you bought a defective product, would you not try to have it fixed? What happened to the original paperwork?). It seems as though communication, skills, or overall competence is lacking somewhere in this department. Don't waste your time and save your sanity somewhere else. More
I went to several dealerships over the last week. I decided to purchase a murano specifically because of the level of service I received from the Hillside Nissan dealership. The staff was courteous and decided to purchase a murano specifically because of the level of service I received from the Hillside Nissan dealership. The staff was courteous and very professional. They were transparant with incentives and they worked with me to reach my monthly payment. This level of service made purchasing a new vehicle easy and enjoyable! There was no stress and no hassle. I highly recommend going to this dealership. More
This dealership is a complete scam! I visited them on Friday to look at a used car they had advertised as under $9,000, certified and less than 20,000 miles. Before i even asked the question if that car Friday to look at a used car they had advertised as under $9,000, certified and less than 20,000 miles. Before i even asked the question if that car was still there, Paulie told me they just sold it and pointed to a couple that was roaming the lot. I went over to congratulate them on their nice deal and was told they havent even talked to a sales rep yet and are still looking for a car. So i asked Paulie, do you even have this car on the lot and he gave me no direct answer... So then he begins to sell me on their financing and leasing deals... I told him about 100 times i am paying cash... Every other minute he mentions the leasing/financing deal again... really... are you deaf? Next he gives me keys to check out a car... he said it was a really good deal... Honda Accord with 110,000 miles at $11,000 price.... the car looked like it was just pulled in from a a week of car travel and worst off, the car was in an accident because the driver side door had been sanded down and not yet painted... i laughed in his face and said is this the crap you have to sell people... So then Paulie says he has better deals in a different lot... we proceed down 22 to a lot that says "US Route 22 Used Car Lot"... He insists this is a nissan owned lot meanwhile, every car in that lot is crap... there is one banner that has nissan on it flying from the lot itself... the sales office is a used trailer parked in the middle... i laughed again... i asked him for car faxes... he reacted like the commercial with car foxes... puppet show and smoke screens... I finally gave up and told him, why do you waste my time... walked off the lot never to step in there again! So hopefully, if i save at least one person from making a trip to this AWEFUL place, then it was worth the 10 minutes to write this review... PLEASE SAVE YOURSELF from this experience... Here is a run down of their bad practices - 1) bait and switch... their advertised cars DO NOT EXIST! 2) all their deals are shady through financing or leasing... ask for a cash price and they do not know how to respond 3) all their cars do not have a car fax... even if they produce one, i would check it out for yourself independently... i would not be suprised if they mock up the car fax to try and make them legit... 4) if offered to go to the other "used lot", just walk away... once you have to walk past a Taco Bell to get to the lot, you know you are in trouble! If Nissan USA or parent company is reading this, please send over a few inspectors and see what we are all talking about... The fact you allow your brand name to support such a dealership leads me to believe you are a company not worth considering... And this is now coming from a car owner who use to LOVE their Nissan Altima a few years ago... best part, as i was leaving, they were moving that "used" honda off the lot since it was in NO shape to be even considered a car for sale... If you read this far, this is about as much time you need to learn about this dealership... save yourself time and effort... go elsewhere! You have been warned... VERY DISAPPOINTED CUSTOMER More
Time wasting if you go over there my advise to anyone who looking for car is not go over there ever.i advise you guys check review about this dealer ship .i asked him give me price 14700 with tax and every t looking for car is not go over there ever.i advise you guys check review about this dealer ship .i asked him give me price 14700 with tax and every thing but they told me no they cant do that so i was approved every thing was ready to buy but they give me price 15011 dollar but i told him 14700 but they dnt wana sell car so i waste my time walii is good guy he really helped me but his manager was not helpful he losing customer like that only 300 hundered dollar .plz beware frm this dear ship thx More