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Empire Nissan of Hillside
Hillside, NJ
4,702 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,702 reviews
September 20, 2011
Cisco was very patient with my wife and I and made sure that we were getting what we looked for. He really was very informative about the car I wanted to get into at the time. that we were getting what we looked for. He really was very informative about the car I wanted to get into at the time. More
by luislabrador
Employees Worked With
Cisco
September 20, 2011
Never on my life i go back to the place they rip me off.they charge for the banck to check the credit and another extra tings all of the charges are legal? off.they charge for the banck to check the credit and another extra tings all of the charges are legal? More
by lola mora
Employees Worked With
SHAH
September 19, 2011
I decided to go to Hillside New Jersey because on the website there prices looked great. I trade in my Nissan Sentra for a Nissan Altima Coupe. If at all possible do not go on a Saturday the place is mob website there prices looked great. I trade in my Nissan Sentra for a Nissan Altima Coupe. If at all possible do not go on a Saturday the place is mobbed and the wait time might be a little longer than excepted. Oh but it was worth the way they included a lot of extras that anyone would be happy getting. I would recommend this dealership to any of my friends or family members and I will definitely do business with them again in the future. More
by pritigurl5
Employees Worked With
Mike Bernardino and Kristian Romero
September 18, 2011
I thought Roman was very polite very good person and explained everything about the car, was very helpfull. it was crowded but we couldnt get out of our seat this is the only thing that they should ch explained everything about the car, was very helpfull. it was crowded but we couldnt get out of our seat this is the only thing that they should change more seats and it would be fine. More
by WB
Employees Worked With
ROMAN
September 16, 2011
Bought an Altima in the Bronx. Only had one key. It is a keyless entry system, but still thought I should have a spare. Bronx dealer said it only came with one key and wanted a ridiculous amount to make a keyless entry system, but still thought I should have a spare. Bronx dealer said it only came with one key and wanted a ridiculous amount to make another key. So I ordered a couple on the internet, but they need to be programmed. Bronx dealer still wanted huge amounts of money. Tried a locksmith, but they couldn't do it and said to take it to the dealer. I called Rte. 22 Nissan. It was about 4:00. Bryan was busy, so Cassandra said he would call me back before 5 pm. HE DID!!!! And he quoted me a price that was actually reasonable. So I drove from the Bronx to Rte 22 and had them do my keys. I tested them and they worked fine. Everyone I encountered at that dealership was pleasant, friendly, and seemed interested in serving the customer. They didn't try to jack up the prices, and didn't try to push useless stuff on you that you don't need. The bottom line is that I will now always travel from my job in the Bronx to Rte. 22 Nissan rather than going to the Bronx Nissan dealer I bought the car from. Why? Because the service at Rte. 22 Nissan is great, and they give me the impression that they care about the person and the car, not just making a buck. WELL worth the traffic, tolls, and trip to Jersey. More
by cgperry1
Employees Worked With
Bryan, Cassandra
September 13, 2011
Roman and Michael are very helpful and make every effort to make the customer happy. Great prices, great flexibility. Customer offers are seriously considered. Good experience. to make the customer happy. Great prices, great flexibility. Customer offers are seriously considered. Good experience. More
by ubinus
Employees Worked With
Roman Lozovsky, Michael Giangregorio
September 12, 2011
The Sales person Carlos was very friendly and patient with me. I had to come back several times to find a car that would work. Everyone was very friendly, but wanted spent to much time trying to get me with me. I had to come back several times to find a car that would work. Everyone was very friendly, but wanted spent to much time trying to get me emotional about the expierince instead of actually selling me the car. However, once the "deal" was done, I really felt like the follow up was very poor. Once the deal was finalized, my co-signer didn't get the paperwork to sign until I called to follow up. And then he was given one day to sign before I started getting daily calls from the dealership looking for it, including a rude cal from Sal. I just feel there is an overall lack of professionalism in the entire environment, and I expected more. More
by shawnstpeter
Employees Worked With
Carlos Crispin; Kristian, Sal
September 07, 2011
I bought my used car there in the last day of August, after meeting Richard my sales person, I had told him what kind of vehicle I wanted to get. He asked me some pretty good questions as far as what I n after meeting Richard my sales person, I had told him what kind of vehicle I wanted to get. He asked me some pretty good questions as far as what I needed the car for and recomended some vehicles he had available. One in perticular stood out to me which is the one I got, a Honda CRV, Richard was able to show me the car completly and go over it with no problem. I liked the working with him, he wasn"t pushy at all, the negotiation process was very professional, nice and quick, I"m very happy with my car and with my sales person, I would definately recomend him and Rt 22 Nissan to all my friends. Thank you Richard. You Rock!! More
by MarkP12
Employees Worked With
Richard Morales
September 02, 2011
Antonio is a no-pressure salesperson. I highly recommend working with him. However. Watch out for the closing costs. They may try to lure you in with a great sales price, then tack on additional undisclosed working with him. However. Watch out for the closing costs. They may try to lure you in with a great sales price, then tack on additional undisclosed fees at the end. I did NOT purchase my 2011 Nissan Rogue from Rt. 22 Nissan. I went to a more transparent dealer. More
by lindapham
Employees Worked With
Antonio
August 31, 2011
When I visited the service department at RT.22 Nissan I really did not know what to expect. I explained the problem to my service rep Bryan. He answered all my questions and indicated he would call me by n really did not know what to expect. I explained the problem to my service rep Bryan. He answered all my questions and indicated he would call me by noon to let me know what the problem was and how much it would be. To my surprise, he called by 10AM to advise that the car was ready and that it was just a loose wire. I truly appreciated that he got back to me so fast and that RT 22 Nissan was so honest regarding my repairs. They just gained a customer and i will definately reccommend them to my friends and family. More
by meilyn
Employees Worked With
BRYAN VALDIVIA
