Empire Nissan of Hillside

We had a great experience. Both RICHARD MORALES, SALES CONSULTANT and SAL LANUTO, SALE MANAGER, were attentive, kind and friendly. Kept us informed throughout the purchase process from beginning to end. CONSULTANT and SAL LANUTO, SALE MANAGER, were attentive, kind and friendly. Kept us informed throughout the purchase process from beginning to end. More

I rate Rte 22 Nissan to be superior in all the above categories. From the moment I walked into the dealership I was greeted and given the utmost customer service I have ever had at a car dealership. Rou categories. From the moment I walked into the dealership I was greeted and given the utmost customer service I have ever had at a car dealership. Route 22 Nissan sales representatives are very friendly and work with you to get you into the car of dreams. I am very happy and satisfied with my new vehicle from Route 22 Nissan. More

SO I WENT TO THE DEALERSHIP AFTER BEING STRESSED ABOUT TURNING IN MY LEASE THERE CUSTOMER SERVICE WAS GREAT I WENT IN THERE ASKING FOR THINGS AS IF I HAS THE BEST OF CREDIT AND LEFT THERE SATIDIFED LIKE I TURNING IN MY LEASE THERE CUSTOMER SERVICE WAS GREAT I WENT IN THERE ASKING FOR THINGS AS IF I HAS THE BEST OF CREDIT AND LEFT THERE SATIDIFED LIKE I DID THANKS TO SAL AND MY SALESMEN I CAN'T REMEMBER HIS NAME BUT HE WAS THE BEST I WOULD DEFINETLY BE BACK THERE EVERY TIME AND I WOULD RECOMMEND THEM TO EVERYONE EVEN THOUGH SAL SNUCK UP ON ME AND SCRED THE PISS OUTTA ME BUT I ALL SMILES ,,,,,,GO NISSAN,,,,,,, More

Sal Renuto, Joe Gorr and Mario Calle and the whole finance team were absolutely fantastic. They expedited my new vehicle as fast as any dealership that I have ever purchased a car from. They were cour finance team were absolutely fantastic. They expedited my new vehicle as fast as any dealership that I have ever purchased a car from. They were courteous and Sal and Mario even walked my elderly mother back and forth to the bathroom. I will exclusively recommend everyone I know to purchase their vehicles exclusively from Route 22 hillside, New Jersey only. They are in a class by themselves as far as service, friendliness and overall hospitality and I cannot reiterate enough how wonderful the whole experience was in dealing with this dealership. They treated my mother and me like family. It truly was a picture perfect experience. More

Route 22 is a Fantastic dealership with First Class Service!!..I purchased my 2009 Murano a year ago and have never had any issues with my transaction or the car itself. I even referred a close friend Service!!..I purchased my 2009 Murano a year ago and have never had any issues with my transaction or the car itself. I even referred a close friend to the dealership and was happily rewarded thru their Referral program with having a car payment made for me!! what more can a girl ask for! More

My experience with Richard was easy and very fun! He listened to everything I needed and made me feel at ease, I'de recomend Route 22 Nissan and Rich to everyone! I've allready sent two people to him listened to everything I needed and made me feel at ease, I'de recomend Route 22 Nissan and Rich to everyone! I've allready sent two people to him and they are both very happy with their new cars. Thanks Richard for the great customer experience including follow up post calls, thanks More

WORST DEALER SHIP I HAVE EVER DEALT WITH. THEY ARE NOTHING BUT SCAM ARTISTS. MAKE SURE YOU SEE THE PRICE OF THE VEHICLE BEFORE YOU GET TO THE FINANCE PERSON. TELL THEM YOU WANT TO SEE ALL OF THE EXTRA NOTHING BUT SCAM ARTISTS. MAKE SURE YOU SEE THE PRICE OF THE VEHICLE BEFORE YOU GET TO THE FINANCE PERSON. TELL THEM YOU WANT TO SEE ALL OF THE EXTRA FEES THAT THEY CHARGE YOU FOR. I HAD TO CALL TO SEE IF MY PLATES CAME IN BECAUSE MY TEMP. EXPIRED. THEY PROMISED ME A LICENSE PLATE BRACKET 2 MONTHS AGO AND I HAVE NOT HEARD FROM THEM YET AND WON'T UNLESS I CALL THEM. I WILL NOT GO THERE AGAIN. More

On January 3, 2012, I purchased my first car which was a 2012 Nissan Rouge. Love it!!!!! I decided to go to Rt 22 Nissan because I was referred by a friend that highly recommended this dealership to buy my 2012 Nissan Rouge. Love it!!!!! I decided to go to Rt 22 Nissan because I was referred by a friend that highly recommended this dealership to buy my first car. From the beginning, Sal and Mario made me feel like i was their only customer in the dealership. They explained the process to me and helped me with the many decisions that I had to make. In the end I not only drove out of the dealership with my very first new car but had a feeling that I made new friends and a partnership that will help me with my 2012 Nissan Rogue for years to come. Thanks Sal and Mario!!! -Caitlyn More

My experience purchasing a certified pre-owned 2008 Mercedes C300, was great. It was an internet deal that was handled extremely well by my salesman, Cisco. Once the deal was approved (two days), I t Mercedes C300, was great. It was an internet deal that was handled extremely well by my salesman, Cisco. Once the deal was approved (two days), I traveled from Baltimore, MD to Newark, NJ by train. I was met at the Newark train station by Cisco. I was driven to the dealer and the deal was finalized in 45 minutes. Cisco, Don & Christian were very helpful, very professional and answered all my questions. It was by far the best & quickest automobile transaction I’ve ever completed. My wife loves the car. The ride back to Baltimore was awesome! Well worth the trip. You guys have a customer for life and I will definitely recommend you to all my friends and family. Thanks Guys for everything. Mike Miller More

I recently purchased a beautiful 2008 Denali Xl from Route 22 Nissan in Nj. The night we went to drive off the lot I noticed the navigation DVD was missing. Corey, the salesman, went to the parts depar Route 22 Nissan in Nj. The night we went to drive off the lot I noticed the navigation DVD was missing. Corey, the salesman, went to the parts department and got an old DVD that would not work. We were promised that night by Corey that the navigation DVD would be ordered the next day and mailed to us the next week. I stressed that I would not drive back to nj (I live on Long Island = $13 toll + gas) to pick it up. He PROMISED us he would mail us the DVD and registration together. Well a month later nothing was sent! We had to drive back to jersey to pick up the registration. Again we were told the DVD was on it's way. Two weeks later, Corey told us it was mailed and so were a few CDs left behind in my trade in. One week later when no package arrived we called to speak to a manager! Howard called back and was appalled at corey's actions, he promised it would be taken care of. Well tonight, over 2 months later, we were told we have to drive to jersey to pick up the CDs because it is more important to ROUTE 22 Nissan in New Jersey to save $8 on shipping than to keep a promise to patient cooperative customers who have been strung along like 2 morons! The level of respect and customer service is disgusting! Do not buy a car here, they promise anything to make a deal and then treat you like a dog! More