Empire Nissan of Hillside

Let me start off by saying that before I came to RT22 Nissan, I went to 3 other dealers. Two in the state in which I live (MD) and One in NJ and out of all 3 previous dealers NONE of them are in comparis Nissan, I went to 3 other dealers. Two in the state in which I live (MD) and One in NJ and out of all 3 previous dealers NONE of them are in comparison to RT 22 Nissan. From my very first encounter with Nissan when I spoke with Roman over the phone I had explained my situation with my credit as well as my experience with the other sales rep at the previous dealerships being caddy and lieing to me for no reason instead of being upfront and courteous. Roman was GREAT!!!!!! He treated me as if I was his family and not just a customer. I felt very confident, respected, and well informed. He kept in contact with me everyday, about 4-5 times a day he called me just to advise of where we were in the process. I told Roman that I lived in MD so I wasn't traveling to NJ if the deal wasn't going to go through and get disappointed all over again. He assured me he will take care of everything and he did exactly what he said. It's very hard to find someone who keeps there word especially in the sales business because your first impression is that they are just out to make a quick buck. But Roman and Christian was DEFINITELY NOT LIKE THAT AT ALL. When I got to the dealership, Roman greeted me and my family with love and respect. He offered us something to drink and to eat (I never experienced that before or heard of anyone experiencing that) Once the paperwork was in the system. Thereafter, I met Christian the Finance Mgr. Who was very sweet, courteous and very, very knowledgeable. Her explained to me my first option which was a very, very high interest rate and high payment. Then, he told me about a BETTER option he worked out for me which was AWESOME!! He got my interest rate dropped by 10% and my payment was dropped by over $125. I was so happy that I cried and gave him a hug as if he just told me I won the lottery and was set for life...lol Please tell me where you are going to find customer service like this?? RT 22 Nissan takes customer service to a whole new level and maybe a few auto dealers need to follow their lead. I see why that are growing and the BEST dealer in the Tri-State area including MD. Oh by the way, since I reside in MD Roman called aroung 10pm just to see if I made it home safely. I'm telling you NO ONE does it better than RT 22 Nissan but specifically Roman Lozvosky and Christian. I passed out Roman's business cards and told everyone about my experience at Nissan. I am definitely coming back next year for another car and would NEVER EVER fo anywhere else. Christian got me the deal of a lifetime and I wouldn't dream of financing anywhere else. Thank you guys! I love you and my 2011 Nissan Sentra More

I was in need of a vehicle because my old car gave out! I was very upset and came to Nissan. Roman went above and beyond the call of duty to ensure that I walked out of the dealership with a vehicle. I didnt was very upset and came to Nissan. Roman went above and beyond the call of duty to ensure that I walked out of the dealership with a vehicle. I didnt have the best credit and had a limited amount of money to spend! I had my eye on a specific vehicle but he put me in line with something that would benefit me in the long run! A great vehicle and at a great price! I am happier than ever with my new vehicle and still to this day Roman ensures that everything is going well with my purchase. I really appreciated the help of Nissan and in particularly Roman! I will definitely come back for my next vehicle! More

My experience with Route 22 Nissan over all was great! I got the exact vehicle I wanted at a great price.. I would recomend this dealer to anyone I know and I will go back for my next vehicle.. got the exact vehicle I wanted at a great price.. I would recomend this dealer to anyone I know and I will go back for my next vehicle.. More

Rt22 Nissan in hillside is the best ,every time I go there whether it is for service or to buy a car they treat me like I am a part of their family. Their staff is so friendly and they work in a timely there whether it is for service or to buy a car they treat me like I am a part of their family. Their staff is so friendly and they work in a timely matter which is great. I always recommend rt22 Nissan to all of my friends and family. More

My car salesman mike b was amazing I told him my problems that I had at several other dealerships in my search of getting a new vehicle and he was very honest with me. No other dealership had ever done that! that I had at several other dealerships in my search of getting a new vehicle and he was very honest with me. No other dealership had ever done that! Everything he said he would and could do he did he really made my wife and I very comfortable with our decision. He is the best I was so pleased I brought my step daughter in a week later to purchase her first new vehicle and I intend to bring my co workers in to purchase also. More

MICHAEL GIANGREGORIO THE FINANCE MGR. WAS A CONSUMATE PROFESSIONAL. HE WENT ABOVE AND BEYOND THE CALL OF DUTY TO HELP MAKE MY CAR DEAL A PLEASANT AND REWARDING EXPERIENCE. I WOULD HIGHLY RECOMEND HIM TO PROFESSIONAL. HE WENT ABOVE AND BEYOND THE CALL OF DUTY TO HELP MAKE MY CAR DEAL A PLEASANT AND REWARDING EXPERIENCE. I WOULD HIGHLY RECOMEND HIM TO ALL MY FRIENDS AND FAMILY. THE SAME CAN BE SAID FOR HIS SALESMAN ON HIS TEAM, ROMAN, A PERFECT GENTELMAN. More

Outstanding customer service from all departments involved. I would highly recommend this dealership because they make the car buying process a positive one. The two people that took care of me, Ho involved. I would highly recommend this dealership because they make the car buying process a positive one. The two people that took care of me, Howard Newman and Rich Morales, provided me with outstanding customer service. They answered all questions, were very informative and followed up with me to make sure I was happy with the car and the whole car buying process. More

I have brought my Maxima in July since then I have referred 3 other sales . this dealer has the best Nissan prices in the area . I will continue to refer others . Thanks again Sal and Carlos . referred 3 other sales . this dealer has the best Nissan prices in the area . I will continue to refer others . Thanks again Sal and Carlos . More

Buying a new vehicle can be a little overwhelming at times. Working with Richard Morales and Sal Lanuto really made a difference. They were consistently professional, friendly, courteous, honest, and al times. Working with Richard Morales and Sal Lanuto really made a difference. They were consistently professional, friendly, courteous, honest, and always worked around my schedule. I purchased a new Maxima and absolutely love my vehicle. They were very accommodating and made sure that I was happy with everything. Rich is top notch. I came in for my first service and they were over the top too. I would highly recommend this dealership for the quality of people and level of expertise. More

The experience was very pleasant and everyone I encountered treated me with courtesy and respect. I would definitely refer my family and friends to this dealership.very pleased indeed. encountered treated me with courtesy and respect. I would definitely refer my family and friends to this dealership.very pleased indeed. More