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Empire Nissan of Hillside
Hillside, NJ
4,703 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,703 reviews
June 19, 2013
My husband and I both purchased our cars, Maxima and Altima from Route 22 Nissan, Hillside. Our salesman was Elios Ramos and he was friendly, helpful and gave us a great deal on both of our cars. Lisarg Altima from Route 22 Nissan, Hillside. Our salesman was Elios Ramos and he was friendly, helpful and gave us a great deal on both of our cars. Lisarg also helped us with processing our paperwork and was very nice as well. We would highly recommend Route 22 Nissan to our friends and family. We have already had other family purchase from them and are as pleased as we are. Please call them today for friendly, fast service with a smile. :) More
by TaraGissubel
Employees Worked With
Elios Ramos and Lisarg
June 18, 2013
Personnel was very courteous, took time to explain every question I asked. Was very friendly. Will recommend this dealership to friends and family anytime they ready to purchase a car. Am very pleased with question I asked. Was very friendly. Will recommend this dealership to friends and family anytime they ready to purchase a car. Am very pleased with my car. Thank you Rt22. Nissan....!!!!! More
by Zaga1
Employees Worked With
Adriano Deoliveria
June 12, 2013
The WORST bait & switch place I've ever come across. I called them up asking them if they could beat a lease quote I got from another dealership and they quoted me $20 cheaper a month all-in. across. I called them up asking them if they could beat a lease quote I got from another dealership and they quoted me $20 cheaper a month all-in. A big difference! So I dubiously asked why they were so much cheaper (not that I was complaining) and they said that they were one of the largest volume dealers in NJ and are aggressive in pricing. So we confirmed multiple times the exact car we were talking about and I said I was ready to pull the trigger at that moment and willing to put in a deposit to show good faith. I called the next day to confirm the car had not been sold, and to confirm the quote, and they got a manager on the line - he said that there must have been some miscommunication in quoting on a different car trim because they couldn't do that price. I said there was no miscommunication - they only had 2 cars of that model in stock and both had the tech package. No miscommunication. SO now he said I had to put taxes down and he'd honor the original quote. When I get there, another sales manager comes over to me and hands me a WILDLY more expensive quote. Originally we went from no money down and a very low quote to $2000 down and $60 more a month. HUGE DIFFERENCE. I repeatedly said that on 2 occassions I was at the very least quoted the low lease price with taxes down. He said it was impossible to do even at a higher lease rate. After all said and done, and a huge waste of time, we get up and the salesman said that the whole time, they made a mistake and were quoting us the cheaper trim level! So the high prices they were pushing were wrong and would be even MORE EXPENSIVE!!!! AVOID THIS PLACE LIKE THE PLAGUE. I figured I'd roll the dice even after reading these other reviews, but please, for the love of G-d, avoid this place at ALL COSTS! HIGHLY UNETHICAL, SLIMY, SLEAZY, and RUDE!!!!!! More
by carguyst235
Employees Worked With
Stephanie, Sammy K, Robbie, ROMAN
May 30, 2013
This was one of the best experiences I have had with any leadership - they understood my situation and were very friendly. I also love their Nissan Service area, they are the best!!! <3 leadership - they understood my situation and were very friendly. I also love their Nissan Service area, they are the best!!! <3 More
by Sabina2013
Employees Worked With
Dave
May 29, 2013
My experience purchasing my new vehicle with Route 22 Nissan. John Cola is an awesome salesman. He was very humble, patient, respectful, and time conscious. John was very knowledgeable of the Murano I pu Nissan. John Cola is an awesome salesman. He was very humble, patient, respectful, and time conscious. John was very knowledgeable of the Murano I purchased. He explained in detail every specific feature of the vehicle. He set my Gps route home and connected my cell phone to the Bluetooth. More importantly, John called me a few days after my vehicle purchase to follow up which was very impressing. He informed me to call him or stop by anytime in the event I required additional assistance with any of the features. In addition, Nuno was very helpful with getting me approved with a bank at an affordable APR. Again he was very detail oriented and professional by explaining every document that I was required to sign. My experience was smooth and not at all overwhelming, and I will definitely recommend the dealership to others! More
by heebahgirl
Employees Worked With
John Cola & Nuno
May 22, 2013
it was an unprecednted dealership visit for me. they seemed honest and not as if they just wanted to take my money. the customer service were educated and didnt seem like the usual hired/hourly worker. seemed honest and not as if they just wanted to take my money. the customer service were educated and didnt seem like the usual hired/hourly worker. More
by proofofbliss
Employees Worked With
kia
May 21, 2013
I came here just to look and because of the salesman robin and his manger I purchased my Altima from here I had such a wonderful experience thank u guys robin and his manger I purchased my Altima from here I had such a wonderful experience thank u guys More
by Butterfly1030
Employees Worked With
Robin
May 20, 2013
Very nice Gentleman. He switched me from a car i really wanted to a car id thought i never love. But I do ^_^.He worked with me and understood everything i needed. This guy will definitely make a deal wo wanted to a car id thought i never love. But I do ^_^.He worked with me and understood everything i needed. This guy will definitely make a deal work for you. They have over 1k cars u can choose from. More
by AngieOrtiz90
Employees Worked With
Robin Rodriguez
May 13, 2013
Bunch of scam artists good for hillside and bad credit but not much else. Their whole trick is they attract you with a low ball price, sales manager grunts that he you getting a steal while the whole tim but not much else. Their whole trick is they attract you with a low ball price, sales manager grunts that he you getting a steal while the whole time youre being setup for the finance manager whose the enforcer of the scam. Our salesman Charles did a good job of explaining the car, problem arouse when I asked him about the fees on top of the price, he became defensive and hostile. When I still agreed to the price and finallygot to Nuno Ferreiras desk he hit me with 4000 in.fees on top of the price we agreed upon. 895 alone in loan fee where mortage companies don't charge that much (by the way if you finance through Nissan, Nissan issues a 500 customer rebate so they were not only denining the rebate but charging for loan on top of it too). In short when I asked about the fees Nuno walked out and told me he didn't need my business. That's route 22 Nissan for you. Bunch of arrogant managers who peaked in hillside but with their skills never work anywhere else other.then that meet grinder. Simply stay away from them their are better deals.out there. Also their customary fees which they bully you into only their custom I bought 3 cars, including one few days ago and.never.dealt with what they charge. More
by Zc1980
Employees Worked With
Charles S. and Nuno F.
