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Empire Nissan of Hillside
Hillside, NJ
4,694 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,694 reviews
May 13, 2013
Bunch of scam artists good for hillside and bad credit but not much else. Their whole trick is they attract you with a low ball price, sales manager grunts that he you getting a steal while the whole tim but not much else. Their whole trick is they attract you with a low ball price, sales manager grunts that he you getting a steal while the whole time youre being setup for the finance manager whose the enforcer of the scam. Our salesman Charles did a good job of explaining the car, problem arouse when I asked him about the fees on top of the price, he became defensive and hostile. When I still agreed to the price and finallygot to Nuno Ferreiras desk he hit me with 4000 in.fees on top of the price we agreed upon. 895 alone in loan fee where mortage companies don't charge that much (by the way if you finance through Nissan, Nissan issues a 500 customer rebate so they were not only denining the rebate but charging for loan on top of it too). In short when I asked about the fees Nuno walked out and told me he didn't need my business. That's route 22 Nissan for you. Bunch of arrogant managers who peaked in hillside but with their skills never work anywhere else other.then that meet grinder. Simply stay away from them their are better deals.out there. Also their customary fees which they bully you into only their custom I bought 3 cars, including one few days ago and.never.dealt with what they charge. More
by Zc1980
Employees Worked With
Charles S. and Nuno F.
May 10, 2013
This guy "Will" knows very well about the cars in the lot. I will recommend this guy to others. Overall Route 22 Nissan experience it not bad at all. Pros: 1. Lot of used cars to pick 2. Friendly in the lot. I will recommend this guy to others. Overall Route 22 Nissan experience it not bad at all. Pros: 1. Lot of used cars to pick 2. Friendly executives Cons: 1. After sales documentation process is very slow More
by vasireddyraj
Employees Worked With
Will Mohamed
April 23, 2013
David made the whole car buying fast and easy. I told him what i was looking for and he found it and the wait time was great. Other cars i brought from different dealerships made me wait hours but David did what i was looking for and he found it and the wait time was great. Other cars i brought from different dealerships made me wait hours but David did everything fast I was in and out quick. Will use him again for another car. More
by arturogonzalez85
Employees Worked With
Daivd Tober
April 20, 2013
i have been leasing cars from this dealership for the last ten years at least, great location, plenty of cars to chose from.no pressure from the salesman or management group good follow up from the team last ten years at least, great location, plenty of cars to chose from.no pressure from the salesman or management group good follow up from the team and every time i had question i got the answer immidiately. yes i will recommend this dealership and specially David he even delivered my license plate to my house. thank you route 22 nissan and the whole sales team and finance manager. i will see you in 3 years. More
by mrzazoo21
Employees Worked With
david tobar
April 10, 2013
I am very pleased with the customer service at route 22 Nissan dealership. Francisco, the guy who helped me, is a great guy, the whole process was fast and painless. The only thing that was confusing was a Nissan dealership. Francisco, the guy who helped me, is a great guy, the whole process was fast and painless. The only thing that was confusing was all the fees that you calculate after the negotiation process, I think that it would be fair and more easy for the customers if you include all the fees from the very beginning. I love the car and would rate route 22 Nissan dealership a 9 out of 10. Thank you! More
by YuriyVoloshchak
Employees Worked With
Francisco
April 06, 2013
It was a nice experience. The saleman Gibril was very informative and helpful. This is my 3rd lease with Route 22 Nissan, will recommend to family and friends informative and helpful. This is my 3rd lease with Route 22 Nissan, will recommend to family and friends More
by 928nette
Employees Worked With
gibril mansaray and nisarg
March 29, 2013
From the time I drove onto the lot my visit there was great. I was met by a salesman named Jose, and just in a few words I know it was going to be a positive experience. In very little time I was drivi great. I was met by a salesman named Jose, and just in a few words I know it was going to be a positive experience. In very little time I was driving off the lot in my new car. More
by Albert357
Employees Worked With
Jose Ramirez and Mr Shah the finance manager.
March 27, 2013
The whole process was great. They explained everything step by step. The Salesperson Amro was GREAT.... The Finance guy Kristian as superfantisic.. But the customer service rep. took me for a loop I did n step by step. The Salesperson Amro was GREAT.... The Finance guy Kristian as superfantisic.. But the customer service rep. took me for a loop I did not even think I would get a followup call but I DID!!!! I will keep sending my friends and family there. This is a place were they treated me like family and not like a customer:::::)))))) More
by Sexilexy
Employees Worked With
Amro, Kristian, and Shirley
March 26, 2013
My experience coming to Nissan dealer when come sat down saleperson help me out slot very wonderful people they take they try help found right car for you didn't take long recommend check them out treat lik saleperson help me out slot very wonderful people they take they try help found right car for you didn't take long recommend check them out treat like fanily More
by qevans
Employees Worked With
gibril mansaray
March 25, 2013
Mr. Morales is an extraordinary salesman. He was extremely friendly, careful, and patient. He worked hard looking for different options to please me. Another thing important to me is the fact that R extremely friendly, careful, and patient. He worked hard looking for different options to please me. Another thing important to me is the fact that Richard speaks my language also, Spanish. Making the negotiation easier to me.. I'm a satisfied customer.. More
by Rubenmercedes
Employees Worked With
Richard Morales
