Empire Nissan of Hillside

Had a great experience I was greeted as soon as I got Had a great experience I was greeted as soon as I got in the door by a gentleman named Dwight. To my dismay there were NO used Murano's on the lot ( Had a great experience I was greeted as soon as I got in the door by a gentleman named Dwight. To my dismay there were NO used Murano's on the lot (the only reason I gave a "4" for overall experience) so within minutes Dwight took us around the lot to show us what was in-stock and more importantly in our budget. He was personable, happy and super easy to work with. I'm so grateful that this car dealership exists! Needless to say I left with a large SUV without breaking the bank thanks to Dwight, Marc and Anthony. I waited an extra year to trade-in my vehicle because I didn't want to deal with the aggravation and jerks at the dealerships, had I known it was going to be this easy I would have been driving a newer and larger car months ago! Thank you Meadowlands Nissan you seriously made my weekend! More

Went in for an oil change had me waiting for almost 2 hours ... My car was not even brought in .. Julian customer service rep was extremely rude had a horrible attitude .. Will not be going there anymore hours ... My car was not even brought in .. Julian customer service rep was extremely rude had a horrible attitude .. Will not be going there anymore ! More

I had a great experience at this dealer. Everyone was great especially Christian, he worked very hard to get me a loan for my 2012 Altima. Without him none of it would've been possible. I am truly gratef great especially Christian, he worked very hard to get me a loan for my 2012 Altima. Without him none of it would've been possible. I am truly grateful that I chose him to work my deal! Thanks guys. You all came through for me. More

I dealt with a salesman named Kareem . He was extremely helpful and patient with me . I would recommend him to anyone. Out of all the dealerships I have went too all seemed like they were trying to get th helpful and patient with me . I would recommend him to anyone. Out of all the dealerships I have went too all seemed like they were trying to get the most money out of me except this one I had such a pleasant experience with this salesman and I got exactly what I wanted everything worked out fine . If u are interested in a friendly and patient salesman I would recommend Kareem A. More

What a great experience!! Guys if you need to get a car at Route 22 Nissan Richard Morales is the guy.His approach, presentation and customer service is expectional. He promised he would take care of co at Route 22 Nissan Richard Morales is the guy.His approach, presentation and customer service is expectional. He promised he would take care of couple of thing we noticed during delivery of the vehicle, he did an expectional job on it when we went back to get them done. It is important for a sales guy to keep his promise. Believe me he is right on top level of keeping it. This is my second purchase with the dealer.I also want to compliment the dealership, they would never let go a good & reasonable offer, much better than most of them in the area. More

*** Long but Please Read in Full *** I went in to *** Long but Please Read in Full *** I went in to purchase a Nissan Maxima from the new Route 22 Nissan location after having a bad experience man *** Long but Please Read in Full *** I went in to purchase a Nissan Maxima from the new Route 22 Nissan location after having a bad experience many years ago from the same dealership where I purchased my first 2001 Nissan Maxima New. They offer a deal where if you refer someone they pay 1 month of your car note. My friend Ray referred me and told me that the dealership was all new and the atmosphere was much more positive and professional. Skeptical, but willing to help a great friend I went. I was referred to Carlos Freitas, and that was the beginning of a Beautiful Experience. Carlos is by far the worlds most ethical and professional salesman, I Have ever met. Why is that relevant? Because I have personal friends who work at different dealerships around the country. Not knowing Carlos, I got a deal that I would have gotten from a long time friend. I truly and honestly felt that he was there to help me and look out for my best interest the entire time. He was hard working professional and kept me aware of any relevant detail throughout the entire transaction. I never felt like anyone was being pushy and that I was being taken advantage of. Carlos worked with Sal who sadly seems to have moved on from the dealership since my purchase. Sal was awesome. Very much like my feelings for Carlos Sal helped in every way possible and although I am very cautious about sales managers. I think a small or even moderate amount of money is a great measure of a man. Sal informed me (without me noticing mind you) that there was a small scratch on the car. He referred me to someone who does great body work for cheap that he knows and even offered to give me a check to cover the repair or part of it at least ($200) He told me I can use it to fix it, go to dinner with the wife, whatever I want. I moved forward with the deal and this agreement was not on paper anywhere in the sale. I got financed, approved, drove away with my car the same day and picked up my plates which were ready right on time. I just came from the dealership today and I picked up my $200 check that Sal Promised would be there. Despite the fact that it wasn't on paper anywhere in the transaction, the check was there people!!! Carlos helped me pick the check up since Sal is gone. I was ready to see this check not be there and them basically tell me that I'm screwed. $200 is a small price to pay to find the measure of a man. Carlos and Sal are top notch people. I got this check even though they had every opportunity to screw me on this. I'm sad Sal is not with the dealer anymore, guys like him will be missed. People, Listen up! Carlos Freitas is still there. If you are nervous to buy a car, take it from me. Call the dealership and ask to make an appointment with Carlos Frietas. He is an honest, professional, and amazing person that will have you smiling ear to ear as you drive off the lot with your new car. Knowing that everything is in good hands. A+++ Dealership and people More

Do not bring your business to this vultures, they will surely rip you off. Stay away from these people and look for other car dealers. surely rip you off. Stay away from these people and look for other car dealers. More

So I am a young adult looking to buy a used car. I went to Nissan in hillside today because I previously bought a used car from them years ago, and it was a good experience. I am now in a better position w to Nissan in hillside today because I previously bought a used car from them years ago, and it was a good experience. I am now in a better position with my credit and job, so I'm looking to buy a new (used) car. Minute I parked my car in the parking lot, I was greeted by a sales man finishing his break. I come into the building with the salesman, and right off the bat he starts asking me financial questions ( which I can kind of understand, I look kind of young and am a young adult ) so I answer those questions and tell him I have my own personal car loan and I would just to like to look at cars for the time being, and right away he tries to get me to get finance, or try to convince me. ( saying I cant get the price that car sticker has because it because of financing) I just said i would like to look at cars and talk about the financial stuff afterwards. As we start looking at a few cars, he still tries to push the finance talk to me again, I got a little irritated, and asked him if we can talk about that after, I want to look at the cars for now and he said ok. So as we look around and talk about one of the cars, he gets a phone call, which i was ok with because he was with a customer on the phone. Then I see a car I want to test drive... So he gets the keys and plate and we go into the car. It didn't start due to a dead battery. After I jumped started the vehicle ( because the salesman did not know how to jump a car! ) Test drive was fine, and i still wanted to look at another car, but he brought me inside to talk about the car i just test drove. He immediately says I'll be right back, and I'm standing there for a good 5-8 minutes. Then out of nowhere he comes with his sales manager.( which i don't understand why he was involved since we didn't even talk about the car yet.), He tells me they have a special going on and I can get the car for a certain price, that i was previously told by my sales man that I could only get if i financed it thru them. So I was lied to. Then they tried to push me to come back into tomorrow, to which i said ok, but i would still like to look at another car in their lot. So the sales manager says ok thats fine, and im left with the sales man again. To which he said be right back again... and this time i was left in there for 10 minutes, only to be brushed off and turned away. I was told by the sales manager they have their ONE dealer plate was being in used, and i could not test drive or look at cars now. I don't know the real reason why they brushed me off, but i can only assume it was because i gave the impression i was shopping cars, or due to the fact that I look young. but either way, I felt brushed off when i left that dealer ship. Truly unfortunate, because I was eager to look and maybe buy a car today. I would not recommend this dealer ship to my peers. More

The entire team went above and beyond any and all expectations to assist our family in purchasing a great vehicle at a fair price. We had a difficult financial situation and they spent countless hou expectations to assist our family in purchasing a great vehicle at a fair price. We had a difficult financial situation and they spent countless hours working together as a team to accomplish our needs. We truly appreciate all they did to help our family and will be happy to refer them often to friends and family. More