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Empire Nissan of Hillside
Hillside, NJ
4,705 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,705 reviews
October 29, 2018
Bothersome Your service is ALWAYS slow. Even an oil change takes 1hr and 1/2. Its ridiculous. Ill go to midas next time. Customer service rep very unfriendly Your service is ALWAYS slow. Even an oil change takes 1hr and 1/2. Its ridiculous. Ill go to midas next time. Customer service rep very unfriendly More
by HONEYBUNSBASKET
Verified CustomerEmployees Worked With
Alicia King
October 27, 2018
I was pleased that they found the problem and solved it. I had a problem with the check engine soon light. The trouble was found and they had the defective part on hand and replaced it in a reasonable time. I had a problem with the check engine soon light. The trouble was found and they had the defective part on hand and replaced it in a reasonable time. More
by JJTRAVIS1
Employees Worked With
Tom in service, Anthony Lopez
October 27, 2018
Wonderful Service Agent Dana was such an awesome service agent. She worked well with us and accommodated us with our needs. We came here without a car and left with a beautif Dana was such an awesome service agent. She worked well with us and accommodated us with our needs. We came here without a car and left with a beautiful, almost brand-new 2014 Honda Accord. I would gladly recommend her to many of my family and friends! Thank you so much for the wonderful service More
by CarLady313
Employees Worked With
Dana Sisakova
October 27, 2018
Communication good The follow through on what they said they were going to do did it in a very professional way Ann kept me apprised of what was going on The follow through on what they said they were going to do did it in a very professional way Ann kept me apprised of what was going on More
by SCOUTMAB
Employees Worked With
Chris
October 25, 2018
Bad experience with new management. First of all I got 3 cars from route 22 Nissan all new. First car Rogue SL white, second car Pathfinder SL black & Murano SL Red. Dana from Rt 22 Niss First of all I got 3 cars from route 22 Nissan all new. First car Rogue SL white, second car Pathfinder SL black & Murano SL Red. Dana from Rt 22 Nissan sent me an email stating that I maybe over my miles & that they need to update there system & that she can help me by getting a new car & avoiding any overage charges. So I said to myself why not. Not realizing this email was to get me was there dealership to sell me. So I tried getting most of everything done on the phone, I even applied on rt 22 Nissan website for finance. Dana told me don't worry will take care of you, I explained to her that I didn't want to go to rt 22 Nissan if I can't get the price I wanted Dana told me don't worry will take care of you. She also wanted me to take to the sales manager called Anthony, he told me that he can't get me into another Murano but he said I was approved for a Rogue SL platinum, I was told that they can help me better if I showed up. So I decided to go & meet with them everything seems promising. I get there & I test drove the Rogue platinum SL then Dana took me to see the Red Rogue she ask me to sit in so I did & noticed its not a platinum that I was told it would be. So I told her lets talk to Anthony to see it he can get another platinum for me he told me no, we not going to do that because we're trying to get rid of all the 2018 models so he asked me what can we do for you to take that car. I asked him can you do better on the price? He told me let me work on it. So he comes back & tells me they have bad news we can give you that car for that price would you like an SV? At this point, I'm very upset. I was told 3 time I was pre-approved by Dana & Anthony for the Rogue platinum SL. This is so unprofessional on there behalf. They had me go all the way to there dealership to try to sell me a cheaper car & they kept asking me for money to put down. I would not recommend rt 22 Nissan to anyone. They would have to make it up to me after what I went threw yesterday. More
by Joseguerra14
Employees Worked With
Sales Manager Anthony , Dana Sisakova
October 25, 2018
It was great I found that the service there was very professional and courteous. Would recommend this dealer to everyone for buying a vehicle or for service. Great I found that the service there was very professional and courteous. Would recommend this dealer to everyone for buying a vehicle or for service. Great job More
by MICHALSLADE12
Employees Worked With
Other Employees :
Don’t know his name service me for my oil change , Shaneika Leslie, Rich Padilla, Alicia King, Anthony Lopez, Dana Sisakova
October 25, 2018
Go see Joe Cav Joe Cav is awesome, worked out a great deal for me. definitely request him. I had a great experience.. I will be back for my next vehicle. Joe Cav is awesome, worked out a great deal for me. definitely request him. I had a great experience.. I will be back for my next vehicle. More
by melissaearn
Employees Worked With
Joe Cav
October 25, 2018
Excellent Dave Tober is a true gentleman. He is always attentive and focused on our needs. It just get easier every time. The vehicles are outstanding and th Dave Tober is a true gentleman. He is always attentive and focused on our needs. It just get easier every time. The vehicles are outstanding and the leases are perfect for our family More
by CHARLES.TAMAYO
October 25, 2018
Top rated salesman Dave was excellent. He talked to us briefly before we came in and had the cars ready for our test drive. This is our 4th purchase from this dealership Dave was excellent. He talked to us briefly before we came in and had the cars ready for our test drive. This is our 4th purchase from this dealership and I have referred friends and family to this dealership. More
by Tclemens
Employees Worked With
Other Employees :
Anthony in finance was also great !, Dave Tober
October 25, 2018
Amazing experience I had a good time dealing with Jacob and anothony. I like the way I was treated. I’d be happy to recommend my family and friends I had a good time dealing with Jacob and anothony. I like the way I was treated. I’d be happy to recommend my family and friends More
by Florentino1432
Employees Worked With
Jake (Jacob) Tapia
