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Empire Nissan of Hillside
Hillside, NJ
4,705 Reviews
We appreciate you taking the time today to visit our web site. Our goal is to give you an interactive tour of our new and used inventory, as well as allow you to conveniently get a quote, schedule a service appointment, or apply for financing.
At our dealership, we have devoted ourselves to helping and serving our customers to the best of our ability. We believe the cars we offer are the highest quality and ideal for your life needs. We understand that you rely on our web site for accurate information, and it is our pledge to deliver you relevant, correct, and abundant content.
Please do not hesitate to contact us with any questions you may have. Our staff is happy to answer any and all inquiries in a timely fashion. We look forward to doing business with you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 10:00 AM - 8:00 PM
Tuesday 10:00 AM - 8:00 PM
Wednesday 10:00 AM - 8:00 PM
Thursday 10:00 AM - 8:00 PM
Friday 10:00 AM - 8:00 PM
Saturday 9:00 AM - 7:00 PM
Sunday Closed
Service
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
Parts
Monday 8:00 AM - 5:00 PM
Tuesday 8:00 AM - 5:00 PM
Wednesday 8:00 AM - 5:00 PM
Thursday 8:00 AM - 5:00 PM
Friday 8:00 AM - 5:00 PM
Saturday 7:00 AM - 4:00 PM
Sunday Closed
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Showing 4,705 reviews
January 01, 2019
Best Service Ever! Customer service was excellent and they actually kept the appointment time. No long wait at all! They offered five star service and I will be back. Customer service was excellent and they actually kept the appointment time. No long wait at all! They offered five star service and I will be back. More
by NATALIE GIPSON
Verified CustomerEmployees Worked With
Rich Padilla
January 01, 2019
Really Bad Experience Bad Communication I left my car in the service department and the advisor told me that it was going to take about a few hours to get the recall done and she was going t I left my car in the service department and the advisor told me that it was going to take about a few hours to get the recall done and she was going to call me when the car is ready she never called me very bad service and long wait More
by MRPACHECO_04
December 31, 2018
Great place Dave the sales guy is the best I got 4 leases from him through the years. Great customer service I will send my friend there once she move here to g Dave the sales guy is the best I got 4 leases from him through the years. Great customer service I will send my friend there once she move here to get her car from you. More
by SAMEERAHLEE27
December 31, 2018
great service the best Jake help me a lot i almost never get the car but Jake talk me through it and now I'm glad he did. I'm so happy Jake help me a lot i almost never get the car but Jake talk me through it and now I'm glad he did. I'm so happy More
by juliwtrussel12
Employees Worked With
Jake (Jacob) Tapia
December 31, 2018
Joe Cav is the best! I recently visited Route 22 Nissan and had an amazing experience with Joe Cav. He was very knowledgeable, courteous, and took the time to explain ever I recently visited Route 22 Nissan and had an amazing experience with Joe Cav. He was very knowledgeable, courteous, and took the time to explain everything to me. I’m going to reccomend everybody I know to Route 22 Nissan and to Joe Cav especially! More
by Katipat10
Employees Worked With
Joe Cav
December 29, 2018
Great experience. Had a great experience at Nissan, my sales person Karla went above & beyond to make sure I went home happy & satisfied. She was extremely patient with Had a great experience at Nissan, my sales person Karla went above & beyond to make sure I went home happy & satisfied. She was extremely patient with my decision making & showed genuine concern for me. I highly recommend her to anyone planning to come to this dealership. More
by Cici
Employees Worked With
Karla Marquinez
December 29, 2018
Karla is great Karla did a wonderful job showing us the cars that we were interested. She took her time to explain the process. I highly recommend her for anyone loo Karla did a wonderful job showing us the cars that we were interested. She took her time to explain the process. I highly recommend her for anyone looking for a new car or lease. More
by Fioreval
Employees Worked With
Karla Marquinez
December 29, 2018
I left with EXACTLY what I came for! I came in looking for a 2016 Nissan Rogue. Jacob could not be more helpful, in working with me to come up with a fair value for the vehicle. I walked I came in looking for a 2016 Nissan Rogue. Jacob could not be more helpful, in working with me to come up with a fair value for the vehicle. I walked away with exactly what I came in for. VERY happy customer. More
by gbrandy14
Employees Worked With
Jake (Jacob) Tapia
December 28, 2018
Horrible!! I never go to a dealer (this dealer in particular) for repairs or service. This visit solidified that. The service rep told me bold face lies about wh I never go to a dealer (this dealer in particular) for repairs or service. This visit solidified that. The service rep told me bold face lies about what was needed to repair my car. Told me I had a transmission leak and that I needed a new transmission. Told me that I needed to replace a perfectly fine part (air mass sensor) that had just been replaced with the Nissan part. She said all this with such a matter of fact smug attitude. After I called her on her lies about the transmission leak, she backed off and gave me a bloated quote for xxxx near $700 to replace the air mass sensor and reprogram the ECM. (I have also had the same experience with Rt22 Nissan when I purchased this car in 2012.) I told her to please just give me my car. The very next day I took my car to Nissan in Springfield where all they needed to do was reprogram the ECM for $135. I’m certain Rt 22 Nissan believe they can run their business in this fashion because they deal with uneducated ignorant minorities in the Newark area. I’m sure they work hard at exploiting every opportunity that arise. Need less to say, as God as my witness I will never patronize rt 22 Nissan again 🖕🏾. More
by ANTOINE0606
Employees Worked With
Nicole Troncoso
December 28, 2018
The service was good everyone friendly While I was there for service I inquired about a car wash the exterior was good but the interior wasn't. I had to do the inside myself. While I was there for service I inquired about a car wash the exterior was good but the interior wasn't. I had to do the inside myself. More
by MORRISP51
Employees Worked With
Don't remember the names , Rich Padilla
