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Empire Nissan of Bay Ridge

Brooklyn, NY

4.7
1,118 Reviews

6501 5th Avenue

Brooklyn, NY

11220

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1,118 Reviews of Empire Nissan of Bay Ridge

March 20, 2024

Soy mujer y de carros no se ni pipa, confie en ellos y me tienen mi bebe Nissan Rougue 2012 como nueva, salgo confiada a la calle de q no me dejara a pie. El mejor Precio de todos esta en el de Bayridge de l More

by nvdiaz2803
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Victor and Jack el chinito del fondo.
Mar 20, 2024 -

Empire Nissan of Bay Ridge responded

Gracias por su evaluacion de 5-estrellas. Siempre es un placer oir buenos comentarios de nuestros clientes y nos complace saber que neustro equipo le haya brindado un servicio de primer nivel. Por favor no dude en decirnos si hay algo mas en lo que le podemos ayudar!

March 19, 2024

Everyone was very nice and helpful. Robert Ayers was my service advisor , he kept me posted on everything and helped the process move along smoothly. More

by bklyn lady
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Ayers
Mar 19, 2024 -

Empire Nissan of Bay Ridge responded

Thank you for taking the time to leave us this positive review! We are glad that Robert took great care of you and kept you well informed throughout the process. It is our pleasure to assist you in any way possible. We hope to see you again the next time you are in need of automotive service!

March 16, 2024

Jack was very helpful got the service done fast and explained everything to me, I will always come back and ask for Jack to service my car. More

by Rollock09
Recommend Dealer
Yes
Employees Worked With
Lei Wang, Nasr Mohamed, Joe Randazzo
Mar 18, 2024 -

Empire Nissan of Bay Ridge responded

Thank you for sharing your positive experience with us. We are glad that Jack provided you with thorough and efficient service and he will be honored to know how confident you are in his efforts. We look forward to continue providing you and your vehicle with our best care in your visits to come!

March 11, 2024

I won't be returning to this location to lease or buy a car ever again, as these people are liars and thieves of your time and nerves. You never get what they promised or what you expect. I did mistake to More

by ed
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Shaun Hassan and Henry manager of group
Mar 18, 2024 -

Empire Nissan of Bay Ridge responded

Hello Ed, Were very sorry to hear of your disappointment with your sales experience and we do apologize for any miscommunication with the cost of the lease. We would like to discuss this with you. Please reach out to our General Manager, Joe Randazzo, at (347) 309-4016 or at jrandazzo@eagny.com. thank you!

March 09, 2024

Sham artist, not to be trusted. RUN DO NOT WALK AWAY FROM THIS BUSINESS! Report to Better Business Bureau and Federal Trade Commission More

by Brown
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Ray Cruz
Mar 18, 2024 -

Empire Nissan of Bay Ridge responded

Hello, Were very sorry to hear of your disappointment with your sales experience and we do apologize for any miscommunication with the cost of the lease and the confusions with the paper work. We would like to discuss this with you. Please reach out to our General Manager, Joe Randazzo, at (347) 309-4016 or at jrandazzo@eagny.com. thank you!

March 08, 2024

"Bay Ridge Nissan dealership is truly exceptional, known for their unwavering dedication and commitment to providing top-notch service. Their team works diligently to ensure customer satisfaction and goes a More

by Nadiraleche94
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dwayne & Jaiden & Nasr
Mar 08, 2024 -

Empire Nissan of Bay Ridge responded

Thank you for your amazing review! Providing top-notch service is so important to us, and we are glad that our efforts could meet your satisfaction. It is our pleasure to assist you in any way possible. We wish you safe travels! Please do not hesitate to let us know how we may be of further assistance to you.

March 04, 2024

Shahaad was courteous and patient with me when selling me my new Rogue. I highly recommend Empire Nissan & salesman Shahaad. More

by kris
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Shahaad
Mar 08, 2024 -

Empire Nissan of Bay Ridge responded

Kris, We greatly appreciate your positive review and we are so glad that Shahaad provided you with 5-star service. It is an honor to have earned your kind recommendation. Wishing you the safest of travels in your new Nissan Rogue- on behalf of the entire team!

February 23, 2024

They were Amazing Dominic and dj helped a ton with getting me my 2023 Nissan rouge I love it no complaints recommend!!!! More

by Crystalspencer69
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
David Rivera Jr
Feb 26, 2024 -

Empire Nissan of Bay Ridge responded

Congratulations on your new 2023 Nissan Rogue! We are happy to hear that Dominic and DJ provided you with 5-star service. Your satisfaction means so much to us. Thank you and safe travels!

February 21, 2024

Al sale rep was courteous and friendly. And willing to help in all situation required. More

by alvingray95
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Akeem Bedward
Feb 21, 2024 -

Empire Nissan of Bay Ridge responded

Thank you for sharing your positive experience with us. We are glad that our team was both kind and helpful throughout your visit. It is our pleasure to assist you in any way possible. We hope for an opportunity to work with you again!

February 12, 2024

Ali was great and trying to resolve the problem. Unfortunately, the problem still exists, but he wants me to come back to take a look. More

by Fredurban555
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ali Farres victor parredes
Feb 14, 2024 -

Empire Nissan of Bay Ridge responded

Fred, we appreciate you taking the time to rate our dealership. Our guests' satisfaction is our utmost priority and we hope that you do not hesitate to give us a call if there is anything more that Ali and the team may help you with.

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