Empire Nissan of Bay Ridge

Very helpful, explained my options, honest, all staff were respectful, gave me great detail on my previous lease and new one were respectful, gave me great detail on my previous lease and new one More

Victor is always helpful and very responsive and professional with all our car inquiries. He communicates well and doesn’t try to upsell unnecessary services. professional with all our car inquiries. He communicates well and doesn’t try to upsell unnecessary services. More

Always helpful and timely, Victor Paredes is fantastic in dealing with me. Always available whenever I need service or repair and as helpful as is humanly possible, dealing with me. Always available whenever I need service or repair and as helpful as is humanly possible, More

Got a new lease for my 2024 Rogue (second Rogue) from Lei Wang. Service was excellent and he knows the products well and can easily explain the features. Wang. Service was excellent and he knows the products well and can easily explain the features. More

This is my first car from Nissan. Extremely happy with the car. The dealership from the time you drive into the service department and meet up with one of your representatives, they a Extremely happy with the car. The dealership from the time you drive into the service department and meet up with one of your representatives, they are professional, kind, and courteous. The person I dealt with was Victor Paredes. Victor greeted me with a smile and asked what he can do to help me. Victor throughout the time my car was there kept me updated answered all my questions. Always return my calls, and when I returned to get my car he was there waiting for me with a smile my keys and asked if there was anything else that he can do and if I have any other trouble please don’t hesitate he said to get back to me…In today’s world where since people don’t really care about their jobs, this gentleman is a great attribute to your company. I highly recommend Nissan and your employees from beginning to end they were excellent. Thank you! More

Empire Nissan of Bay Ridge is a household name to us. We have purchased 3 or 4 cars from here and the service is always top notch. Lei Wang is the guy to look for to assist with all your needs. Honestly We have purchased 3 or 4 cars from here and the service is always top notch. Lei Wang is the guy to look for to assist with all your needs. Honestly the entire staff here is awesome! More

This place is so shady and the salesmen and owners lie to get you to sign with them. Don’t trust them I regret it a lot. Look up their complaints on BBB. get you to sign with them. Don’t trust them I regret it a lot. Look up their complaints on BBB. More

Robert Ayers the service advisor provided excellent service when I recently came in to service my Nissan pathfinder. He was very courteous, professional and took the time and patience to explain all th service when I recently came in to service my Nissan pathfinder. He was very courteous, professional and took the time and patience to explain all the details and answer all my questions. I will definitely return to this dealership and look forward to dealing with Robert Ayers in the future. More

I needed service for my car, and called Victor Paredes, he fix me up beautifully. I was on my way in no time, great job! he fix me up beautifully. I was on my way in no time, great job! More

Victor Paredes my regular advisor is excellent at customer service. I would recommend him to anyone. customer service. I would recommend him to anyone. More