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Empire Nissan

Ontario, CA

Overview
Reviews
4.9
447 Reviews
Call Dealership (877) 956-5252
View Awards

1377 Kettering Loop

Ontario, CA

91761

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Showing 447 reviews

June 01, 2023

Staff is very friendly,taking their time to fix my vehicle. Communication is great as well. More

by lilevelyn691
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Andrew Brandler
Report | Print
Jun 02, 2023 -

Empire Nissan responded

We take pride in providing quality service and communication and we're happy to see you receive just that. Thanks so much for choosing us here for all of your vehicle needs and we look forward to seeing you at your next visit. Regards, John Fakhoury General Manager customercare@empirenissan.com

June 01, 2023

Service department is the best. Blake was very helpful and courteous. Always do a multipoint inspection and make recommendations. Communication is great. More

by indiegirl1952@gmail.com
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
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Jun 02, 2023 -

Empire Nissan responded

Blake is a great asset to us here and we're happy that he and our team always provide you with the 5-star service that you deserve. Thanks for being part of our Empire Nissan Family and we look forward to serving you again in the future. Regards, John Fakhoury General Manager customercare@empirenissan.com

May 22, 2023

I appreciate the honesty and integrity of Gary in service. This is my fourth Nissan from this dealership and I will continue to do business with them with my next car purchase. More

by lwhitton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
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May 23, 2023 -

Empire Nissan responded

Welcome back and thank you for your loyalty to us here! We look forward to continuing to deliver nothing but quality service. Regards, John Fakhoury General Manager customercare@empirenissan.com

May 15, 2023

Service department is the best, Gary is professional and honest about what needs to be done. I have been a customer of Empires sales and service for over 20 years More

by Junedeb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Report | Print
May 15, 2023 -

Empire Nissan responded

Thank you so much for your loyalty to us here! We're incredibly lucky to have you as part of the family and we look forward to continuing to work together for another 20+ years. See you here again soon! Regards, John Fakhoury General Manager customercare@empirenissan.com

May 04, 2023

I always go here for service even though it is not close as other dealerships More

by gingerlooe2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake in service, Manuel Cabrera, Basel Alzwaideh
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May 05, 2023 -

Empire Nissan responded

Ginger, Thank you so much for making the drive to see us. We're so lucky to have you as a valued customer and we can't wait to continue working together. Hope to see you here again soon! Regards, John Fakhoury General Manager customercare@empirenissan.com

May 03, 2023

Fast service, dealership is clean, courteous reps, fair prices across the board and good incentives. More

by reesemug75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Avila
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May 05, 2023 -

Empire Nissan responded

Thank you for your positive rating, reesemug75! Customer satisfaction is our main goal and we're thrilled you left with a smile on your face. We look forward to delivering a 5-star visit next time! Regards, John Fakhoury General Manager customercare@empirenissan.com

April 08, 2023

I received excellent service while visiting Empire Nissan. My Murano is in the best condition because they do a complete checklist and maintenance. More

by tawnyatla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Gary Worley, Johnathan Hasshaw
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Apr 10, 2023 -

Empire Nissan responded

Thanks for stopping by and for being part of our Empire Nissan Family. We're here to help and we're glad your Murano is running as good as new. Can't wait to see you at your next visit. Regards, John Fakhoury General Manager customercare@empirenissan.com

April 05, 2023

Awesome workers who are friendly and help with your needs and concerns about your vehicle. More

by melinda_vaiolo
Recommend Dealer
Yes
Employees Worked With
Manuel Cabrera, Johnathan Hasshaw
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Apr 06, 2023 -

Empire Nissan responded

Thank you for choosing Empire Nissan, Melinda. It's great to hear our team has delivered excellent service! We look forward to taking care of all your future auto needs. Until next time! Regards, John Fakhoury General Manager customercare@empirenissan.com

March 30, 2023

Great fast and professional service all my concerns were taken and Izzy the attendant provided us more information that we did not know .I love the service here it’s what all dealerships should provide More

by adren791
Recommend Dealer
Yes
Employees Worked With
Izzy
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Mar 30, 2023 -

Empire Nissan responded

Thank you for choosing Empire Nissan! It's our main goal to provide you with excellent service and we're proud of Izzy for taking care of you. We hope everything is going well, and we look forward to working with you again in the future! Regards, John Fakhoury General Manager customercare@empirenissan.com

March 29, 2023

I really love the service in this Nissan Dealership. Gary Worley is the best and this the reason why buy Nissan cars More

by BLEVINSJOY84
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Report | Print
Mar 30, 2023 -

Empire Nissan responded

Thank you for sharing your rating! We look forward to continue to deliver the 5-star service you deserve. Until next time! Regards, John Fakhoury General Manager customercare@empirenissan.com

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