Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Empire Nissan

Ontario, CA

Overview
Reviews
4.9
433 Reviews
Call Dealership (877) 956-5252
View Awards

1377 Kettering Loop

Ontario, CA

91761

Directions

By Type

Showing 433 reviews

May 04, 2023

I always go here for service even though it is not close as other dealerships More

by gingerlooe2011
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake in service, Manuel Cabrera, Basel Alzwaideh
Report | Print
May 05, 2023 -

Empire Nissan responded

Ginger, Thank you so much for making the drive to see us. We're so lucky to have you as a valued customer and we can't wait to continue working together. Hope to see you here again soon! Regards, John Fakhoury General Manager customercare@empirenissan.com

Helpful
May 03, 2023

Fast service, dealership is clean, courteous reps, fair prices across the board and good incentives. More

by reesemug75
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Joe Avila
Report | Print
May 05, 2023 -

Empire Nissan responded

Thank you for your positive rating, reesemug75! Customer satisfaction is our main goal and we're thrilled you left with a smile on your face. We look forward to delivering a 5-star visit next time! Regards, John Fakhoury General Manager customercare@empirenissan.com

Helpful
April 08, 2023

I received excellent service while visiting Empire Nissan. My Murano is in the best condition because they do a complete checklist and maintenance. More

by tawnyatla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Gary Worley, Johnathan Hasshaw
Report | Print
Apr 10, 2023 -

Empire Nissan responded

Thanks for stopping by and for being part of our Empire Nissan Family. We're here to help and we're glad your Murano is running as good as new. Can't wait to see you at your next visit. Regards, John Fakhoury General Manager customercare@empirenissan.com

Helpful
April 05, 2023

Awesome workers who are friendly and help with your needs and concerns about your vehicle. More

by melinda_vaiolo
Recommend Dealer
Yes
Employees Worked With
Manuel Cabrera, Johnathan Hasshaw
Report | Print
Apr 06, 2023 -

Empire Nissan responded

Thank you for choosing Empire Nissan, Melinda. It's great to hear our team has delivered excellent service! We look forward to taking care of all your future auto needs. Until next time! Regards, John Fakhoury General Manager customercare@empirenissan.com

Helpful
March 30, 2023

Great fast and professional service all my concerns were taken and Izzy the attendant provided us more information that we did not know .I love the service here it’s what all dealerships should provide More

by adren791
Recommend Dealer
Yes
Employees Worked With
Izzy
Report | Print
Mar 30, 2023 -

Empire Nissan responded

Thank you for choosing Empire Nissan! It's our main goal to provide you with excellent service and we're proud of Izzy for taking care of you. We hope everything is going well, and we look forward to working with you again in the future! Regards, John Fakhoury General Manager customercare@empirenissan.com

Helpful
March 29, 2023

I really love the service in this Nissan Dealership. Gary Worley is the best and this the reason why buy Nissan cars More

by BLEVINSJOY84
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Report | Print
Mar 30, 2023 -

Empire Nissan responded

Thank you for sharing your rating! We look forward to continue to deliver the 5-star service you deserve. Until next time! Regards, John Fakhoury General Manager customercare@empirenissan.com

Helpful
March 22, 2023

One of the few dealerships that cares about its customers. They always provide excellent service and follow through with feedback. More

by Matt3rOfFact
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard, Izzy, Ruel Bandoja, Gary Worley, Johnathan Hasshaw
Report | Print
Mar 24, 2023 -

Empire Nissan responded

We can't thank you enough for your wonderful rating, Matt! We look forward to continuing to ensure you're always taken care of here. Until next time! Regards, John Fakhoury General Manager customercare@empirenissan.com

Helpful
March 16, 2023

I was happy whit the work they did prices were fair rafael perez was my adviser very professional More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael perez
Report | Print
Mar 17, 2023 -

Empire Nissan responded

Thank you, Victor! Customer satisfaction is our main goal and we're happy that you enjoyed your visit. Don't hesitate to reach out if there's anything else we can assist with. Take care! Regards, John Fakhoury General Manager customercare@empirenissan.com

Helpful
February 23, 2023

OUTSTANDING! !! Very professional, courteous and accommodating. Took time out to show me the customer lounge with the coffee center. For me that’s a big deal. I wi More

by chucksterbunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidore Otero
Report | Print
Feb 24, 2023 -

Empire Nissan responded

Thank you for sharing your experience! We're lucky to have a wonderful team who goes above and beyond to ensure our customers are taken care of. We look forward to working with you again in the future! Regards, John Fakhoury General Manager customercare@empirenissan.com

Helpful
February 20, 2023

Great maintenance that’s not super expensive. Set an appointment and it’s always done on time. More

by Dcavion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Report | Print
Feb 20, 2023 -

Empire Nissan responded

We're so happy to hear you always enjoy your service experiences here. Until next time! Regards, John Fakhoury General Manager customercare@empirenissan.com

Helpful
1
...
6
7
8
...
44