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Empire Nissan

Ontario, CA

Overview
Reviews
4.9
447 Reviews
Call Dealership (877) 956-5252
View Awards

1377 Kettering Loop

Ontario, CA

91761

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Showing 447 reviews

November 11, 2023

It's a local dealership that satisfied our needs for service or buying another vehicle. More

by stan pritchett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isodore Otero
Report | Print
Nov 13, 2023 -

Empire Nissan responded

Stan, We take pride in providing quality service here and we're very happy that you receive just that. Thank you for both your business and your feedback and we look forward to serving you again in the future. Hope all is well. Regards, John Fakhoury General Manager Customercare@empirenissan.com

November 09, 2023

Profesional, helpful and friendly service always. Recommend for sale and service. Will recommend to family and friends. More

by mjgilbert2003
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley, Joe Avila, Oscar Armas
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Nov 10, 2023 -

Empire Nissan responded

We couldn't be happier that both our sales and service teams provide you with the best service possible. Thank you for being part of our Empire Nissan Family. We can't wait to serve you, your friends, and your family in the future. Regards, John Fakhoury General Manager Customercare@empirenissan.com

November 09, 2023

Empire Nissan dealership is a friendly place. They always give a warmth welcome. Service advisor Mr. Gary Worley is a very knowledgeable person. He is a very helpful service advisor and very hone More

by Kibby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Pervez Wasi, Anthony Mendoza, Issa Kakish, Basel Alzwaideh, John Quinteros, Gary Worley, Walter Serrano, Javier Serrano
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Nov 10, 2023 -

Empire Nissan responded

Kibby, we appreciate you being part of the family and we're so happy you always receive the best service from Gary and our team. Thank you so much for both your business and your review, and we can't wait to see you at your next visit. Regards, John Fakhoury General Manager Customercare@empirenissan.com

November 09, 2023

Exceptional as always. Gary is the glue of the service department. He is knowledgeable, helpful, wise, witty and a good old down to earth person. More

by Ms Linda
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Izzy, Gary Worley
Report | Print
Nov 10, 2023 -

Empire Nissan responded

Thanks, Linda! We're so happy to see Gary takes great care of you and your vehicle. We'll be sure to share this 5-star review with him and we can't wait to continue to work together for years to come. Regards, John Fakhoury General Manager Customercare@empirenissan.com

November 09, 2023

Quick service not sure if anything else was checked,but I’m happy with the service xcxccccccccccccccc More

by stephenpaul2010
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Report | Print
Nov 10, 2023 -

Empire Nissan responded

Hi Stephen, We're happy you received prompt service. If you'd like more information on all the services that were completed, please don't hesitate to reach out and I'd be happy to assist you. Regards, John Fakhoury General Manager Customercare@empirenissan.com

October 31, 2023

They are always helpful and very friendly, not pushy. Great customer service. I tried other dealerships and there is no comparison, they are the best More

by Lbscanlan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Hasshaw, Felipe Cante
Report | Print
Nov 01, 2023 -

Empire Nissan responded

We take great pride in providing quality service and we're so happy you receive just that from us here. Thank you for being part of our Empire Nissan Family and here's to many more years of working together. Regards, John Fakhoury General Manager Customercare@empirenissan.com

October 11, 2023

Empire Service Department is professional and courteous. My experience there was outstanding! Greeted immediately and work was done quickly and efficently. More

by Lisa Chapman
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake Clark
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Oct 12, 2023 -

Empire Nissan responded

Lisa, We couldn't be happier that you received both prompt and quality service here. Thank you so much for choosing us for your vehicle needs. We hope your Nissan is treating you well and we can't wait to see you here at your next service visit. Regards, John Fakhoury General Manager Customercare@empirenissan.com

October 08, 2023

Gary Worley, provided great customer service he was polite and very respectful, he kept me up to date on the service that was being performed. Gary is awesome. More

by Rontwjuan
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Report | Print
Oct 09, 2023 -

Empire Nissan responded

Gary really is awesome and it's no surprise he takes great care of you. We can't wait to share this 5-star review with him and we can't wait to see you here at your next service visit. Hope all is well. Regards, John Fakhoury General Manager Customercare@empirenissan.com

October 05, 2023

Empire Nissan is a friendly dealership they are always ready to assist. The service advisor Mr Gary Worley was very helpful and very knowledgeable. More

by Kibby
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Report | Print
Oct 05, 2023 -

Empire Nissan responded

Kibby, We are so happy to see that Gary and our team always take great care of you. Thanks so much for being part of our Empire Nissan Family and for taking the time to share this. We can't wait to work together again in the near future. Regards, John Fakhoury General Manager Customercare@empirenissan.com

September 28, 2023

Good service. Had an advertised deal agreed to, confirmed my arrival and they were there to meet me and get me going quickly and easily. Much appreciated! More

by Drew
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Ky
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Sep 29, 2023 -

Empire Nissan responded

Drew, We are so happy to see the car-buying process went smoothly. Thank you for the opportunity to earn your business and congrats on your new ride. We hope it's treating you well thus far and we look forward to seeing you here at your first service visit. Regards, John Fakhoury General Manager Customercare@empirenissan.com

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