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Empire Nissan
Ontario, CA
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Freindly, Honest, Respectful. I worked with Manny on the purchase of my new car he was very helpful in the purchase process. There is a good team there at empire unbeatable in the I worked with Manny on the purchase of my new car he was very helpful in the purchase process. There is a good team there at empire unbeatable in their profession ,They are way ahead of the curve on customer satisfaction , a far cry from the disrespect that I received from THE CROOKS AT ROCK HONDA. Good Job Guys Thanks Manny Thanks John I will let all my friends and family know where to go to be treated right and receive a good product. More
No run around The Auto Club was my introduction to Empire. A couple of e-mails on my run around at my local dealers and my request for a straight forward no hassle The Auto Club was my introduction to Empire. A couple of e-mails on my run around at my local dealers and my request for a straight forward no hassle price and no inflated extended service contract or added on items. I asked for a certain truck and color. When I arrived the truck was washed and ready to test drive. I was in and out in 2 1/2 hours. More
Excellent Experience! I went to Empire Nissan and I Purchased a vehicle. I was fully satisfied with the treatment that I got and the whole experience while I was there. I w I went to Empire Nissan and I Purchased a vehicle. I was fully satisfied with the treatment that I got and the whole experience while I was there. I want to thank the whole staff especially Manny who took the time to explain and to answer all my questions. I had an amazing customer service experience and I will definitely be back for an upgrade or to purchase another vehicle. I More
purchased a nissan I was very satisfied with the sales rep. I sure will recommend it to anyone. Friendly atmosphere Always asked if i needed something to drink. I was very satisfied with the sales rep. I sure will recommend it to anyone. Friendly atmosphere Always asked if i needed something to drink. More
Excellent John the GM and his staff are amazing. They truly know the meaning of excellent customer service. They go above and beyond!!! I was very pleased and l John the GM and his staff are amazing. They truly know the meaning of excellent customer service. They go above and beyond!!! I was very pleased and love my new Nissan Rogue. More
Dealership Excellent/Nissan fuel issues Just wanted to say thank you for the fast efficient service when I brought my 2015 Nissan Rogue in yesterday for an oil change. Your Service advis Just wanted to say thank you for the fast efficient service when I brought my 2015 Nissan Rogue in yesterday for an oil change. Your Service advisor Gary Worley was indeed courteous efficient and very accommodating. My Rogue had a slow leak in the right rear tire, he inspected it and determined that it was repairable and even made a suggestion as to where I could get it repaired, since Empire no longer provides that service. I was in and out inside of 30 minutes, I was impressed with Empires service, especially Gary Worley, he is an excellent representative for Empire Nissan. The only thing I don’t like about my Nissan is that is that according to the Owners Manual is says that my warrantee will be voided if I use ethanol fuel E-15 or E-85. The only place I can find pure Gasoline is in Redlands. Locally I can find some service stations that say their fuel is up to 10% Ethanol. Then it is not guaranteed that their fuel cannot be higher than 10%. If I had it to do over again I would buy a different car that would be capable of using fuel that contained ethanol. I warn my friends about this caveat that is not talked about during the sales process, you have to find it out when you read your owners manual. That being said, I am very pleased with Gary Worley who will be my go to guy for service. More
Great service I have great customer service every time I go to Empire. They don't try to upsell me and value my time. Andy has always been great every time I work w I have great customer service every time I go to Empire. They don't try to upsell me and value my time. Andy has always been great every time I work with him. Thanks for the truly exceptional service. More
Great Customer Service I have purchased 3 vehicles from Empire Nissan. I would like to commend Felipe on awesome customer service. He is honest, reputable and a pleasure t I have purchased 3 vehicles from Empire Nissan. I would like to commend Felipe on awesome customer service. He is honest, reputable and a pleasure to deal with. He is a definite asset to your dealership. Thank you for all you do! Linda Hernandez More
Truly exceptional My 2013 Altima's check engine light came on and I contacted the dealership and Andy was able to get me in the same day. It took just a few minutes to My 2013 Altima's check engine light came on and I contacted the dealership and Andy was able to get me in the same day. It took just a few minutes to diagnose (I needed a software update on my ecm); it was updated and I was out the door within 20 minutes! I was very impressed with their speed and professionalism during my visit. More
"Excellent service and Outstanding sales team" Bought new 2015 nissan sentra. My autobroker Joe Nacion & sales manager Ruel Bandoja were very friendly & helpful. They did all their best to find me Bought new 2015 nissan sentra. My autobroker Joe Nacion & sales manager Ruel Bandoja were very friendly & helpful. They did all their best to find me a good car with a right price. Thank you so much for the effort and hard work. More