Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Empire Nissan

Ontario, CA

Overview
Reviews
4.9
471 Reviews
Call Dealership (877) 956-5252
View Awards

1377 Kettering Loop

Ontario, CA

91761

Directions

By Type

Showing 471 reviews

January 04, 2025

Very attentive and straight to the point. Friendly and respectful. Very friendly and listened to my needs. More

by jcfirst1967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Oliva, Rizwan Ali
Report | Print
Jan 06, 2025 -

Empire Nissan responded

Thanks for the great feedback! We're glad to hear our team made you feel heard and respected. Your experience is important to us, and we appreciate your support. Looking forward to serving you again! Regards, John Fakhoury General Manager Customercare@empirenissan.com

January 03, 2025

Gary has always taken great care of my cars and communicates very well on what needs to be done. More

by richards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Report | Print
Jan 06, 2025 -

Empire Nissan responded

Thanks, Richards! We're thrilled to hear Gary has provided excellent care and communication regarding your cars. Your satisfaction is our priority, and we appreciate your kind words! Regards, John Fakhoury General Manager Customercare@empirenissan.com

December 21, 2024

Very pleasant & competent staff & personable driver to my home during service visit. I never use another dealer even though there is one closer to my home. More

by ajdsim3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Report | Print
Dec 23, 2024 -

Empire Nissan responded

Thanks for the fantastic feedback! We’re thrilled to hear you had such a positive experience with our staff and driver. Your loyalty means a lot to us, and we look forward to serving you again soon! Regards, John Fakhoury General Manager Customercare@empirenissan.com

December 10, 2024

Gary my service advisor is a great guy. I have been dealing with him years. More

by Jawedwasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Report | Print
Dec 11, 2024 -

Empire Nissan responded

Thank you for your fantastic review! We're thrilled to hear about your positive experiences with Gary. Our team strives to build lasting relationships, and it's great to know he's made such an impact. We appreciate your loyalty and support! Regards, John Fakhoury General Manager Customercare@empirenissan.com

November 15, 2024

Excellent customer service with the service department as always. Thank you Gary for all of your help. More

by Mari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Report | Print
Nov 18, 2024 -

Empire Nissan responded

Thanks for the fantastic feedback, Mari! We’re thrilled to hear about your positive experience with our service department. Gary will be delighted to know he made a difference. We appreciate your support and look forward to serving you again! Regards, John Fakhoury General Manager Customercare@empirenissan.com

November 13, 2024

I received excellent service at Empire Nissan. The staff was friendly and helpful as always. More

by mans3477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Report | Print
Nov 14, 2024 -

Empire Nissan responded

We’re thrilled to hear you had a fantastic experience with our team at Empire Nissan. Providing friendly and helpful service is our top priority, and your feedback means a lot to us. We look forward to seeing you again soon! Regards, John Fakhoury General Manager Customercare@empirenissan.com

November 06, 2024

Welcoming, knowledgeable. They keep me informed about how they’re advancing on my vehicle service. More

by rperez1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha flores, Gary Worley
Report | Print
Nov 07, 2024 -

Empire Nissan responded

Thanks for your fantastic feedback! We're thrilled to hear you felt welcomed and well-informed during your vehicle service. Our team is dedicated to keeping you updated every step of the way. Looking forward to serving you again! Regards, John Fakhoury General Manager Customercare@empirenissan.com

November 01, 2024

Empire is diligent, very professional, courteous, and conscientious of customers time keep you informed of status More

by Ajsandello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael , Gary Worley
Report | Print
Nov 01, 2024 -

Empire Nissan responded

We take pride in providing quality service and we're so happy you receive just that. Thank you for both your business and your feedback. We hope all is well and we hope to serve you again soon. Regards, John Fakhoury General Manager Customercare@empirenissan.com

October 31, 2024

Everyone was great especially John Fakhoury. I was in between shifts in the ICU with no sleep, he made sure I was out of there in no time! More

by dxntxu
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
John Fakhoury, Miguel Oliva, Rizwan Ali
Report | Print
Nov 01, 2024 -

Empire Nissan responded

We're here to help and it was a pleasure helping you get into the vehicle you deserve. Welcome to our Empire Nissan Family and please don't hesitate to contact me directly should you ever need anything. Regards, John Fakhoury General Manager Customercare@empirenissan.com

October 09, 2024

Here for service to today. Absolutely the best dealership. My family has purchased over 10 cars here and has received top notch service every time! More

by Robin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Report | Print
Oct 11, 2024 -

Empire Nissan responded

Robin, thank you for the fantastic review! We're thrilled to hear about your positive experiences with us and appreciate your continued trust over the years. Our team is dedicated to providing top-notch service, and it’s great to know we’ve met your expectations consistently. Enjoy your ride! Regards, John Fakhoury General Manager Customercare@empirenissan.com

1
2
3
4
...
48