
Empire Nissan
Ontario, CA
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Friendly staff for sales. No pressure, or selling unnecessary products or add ones for the car. Service department has excellent price, friendly staff. No pressure, or selling unnecessary products or add ones for the car. Service department has excellent price, friendly staff. More
While the service advisor was attentive and processed my car quickly and the recall service was performed, picking it up was a bit of a challenge. The advisor called to say it was ready and when I went to p car quickly and the recall service was performed, picking it up was a bit of a challenge. The advisor called to say it was ready and when I went to pick it up the cashier did not have paperwork , the advisor was out and I was told to go wait for him to call back. After waiting awhile I went to the advisor office and there was somebody sitting at his desk. I asked about the paperwork and voila it appeared. The guy was helpful and ran it over to the cashier and after waiting in line (again) the cashier didn't recognize me from about 15 minutes before I explained again and she got the paperwork. Hopefully, it was just a bad day (it happens) but I sure do miss my Mercedes Dealer Service Dept. More
I just bought my first car here at Empire Nissan last year. The customer service is amazing. I recently went in for an oil change/inspection and Isadore was helpful and kind. It only took about my hour f year. The customer service is amazing. I recently went in for an oil change/inspection and Isadore was helpful and kind. It only took about my hour for my car to be done. More
Billy made sure the car buying process was as smooth as possible. He explained everything there was to know about the vehicle I chose. He also made sure any questions or concerns I had were addressed which possible. He explained everything there was to know about the vehicle I chose. He also made sure any questions or concerns I had were addressed which made the process so much better for me. Adam was a big help. he did all he could to help me get the best deal possible. Overall a great experience. More
My dealings were quite positive and I would definitely recommend this dealership to friends. They were swift and did a very timely delivery to the High Desert. Great thanks to Ruel Bandja. recommend this dealership to friends. They were swift and did a very timely delivery to the High Desert. Great thanks to Ruel Bandja. More
Great service from Isadore and Jerry. They both understood my perspective and went out of their way to make sure my concerns were addressed. Thank you Isadore and Jerry! understood my perspective and went out of their way to make sure my concerns were addressed. Thank you Isadore and Jerry! More
Great service as always. I went in for an oil change took care of me quickly. I am not naive to think that it is always like this, but for 15 years of bringing in all my Nissans here for service has bee took care of me quickly. I am not naive to think that it is always like this, but for 15 years of bringing in all my Nissans here for service has been great. More