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Empire Nissan

Ontario, CA

4.9
471 Reviews

1377 Kettering Loop

Ontario, CA

91761

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Showing 471 reviews

April 08, 2023

I received excellent service while visiting Empire Nissan. My Murano is in the best condition because they do a complete checklist and maintenance. More

by tawnyatla
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carlos, Gary Worley, Johnathan Hasshaw
Apr 10, 2023 -

Empire Nissan responded

Thanks for stopping by and for being part of our Empire Nissan Family. We're here to help and we're glad your Murano is running as good as new. Can't wait to see you at your next visit. Regards, John Fakhoury General Manager customercare@empirenissan.com

April 05, 2023

Awesome workers who are friendly and help with your needs and concerns about your vehicle. More

by melinda_vaiolo
Recommend Dealer
Yes
Employees Worked With
Manuel Cabrera, Johnathan Hasshaw
Apr 06, 2023 -

Empire Nissan responded

Thank you for choosing Empire Nissan, Melinda. It's great to hear our team has delivered excellent service! We look forward to taking care of all your future auto needs. Until next time! Regards, John Fakhoury General Manager customercare@empirenissan.com

March 30, 2023

Great fast and professional service all my concerns were taken and Izzy the attendant provided us more information that we did not know .I love the service here it’s what all dealerships should provide More

by adren791
Recommend Dealer
Yes
Employees Worked With
Izzy
Mar 30, 2023 -

Empire Nissan responded

Thank you for choosing Empire Nissan! It's our main goal to provide you with excellent service and we're proud of Izzy for taking care of you. We hope everything is going well, and we look forward to working with you again in the future! Regards, John Fakhoury General Manager customercare@empirenissan.com

March 29, 2023

I really love the service in this Nissan Dealership. Gary Worley is the best and this the reason why buy Nissan cars More

by BLEVINSJOY84
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Mar 30, 2023 -

Empire Nissan responded

Thank you for sharing your rating! We look forward to continue to deliver the 5-star service you deserve. Until next time! Regards, John Fakhoury General Manager customercare@empirenissan.com

March 22, 2023

One of the few dealerships that cares about its customers. They always provide excellent service and follow through with feedback. More

by Matt3rOfFact
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Richard, Izzy, Ruel Bandoja, Gary Worley, Johnathan Hasshaw
Mar 24, 2023 -

Empire Nissan responded

We can't thank you enough for your wonderful rating, Matt! We look forward to continuing to ensure you're always taken care of here. Until next time! Regards, John Fakhoury General Manager customercare@empirenissan.com

March 16, 2023

I was happy whit the work they did prices were fair rafael perez was my adviser very professional More

by Victor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael perez
Mar 17, 2023 -

Empire Nissan responded

Thank you, Victor! Customer satisfaction is our main goal and we're happy that you enjoyed your visit. Don't hesitate to reach out if there's anything else we can assist with. Take care! Regards, John Fakhoury General Manager customercare@empirenissan.com

February 23, 2023

OUTSTANDING! !! Very professional, courteous and accommodating. Took time out to show me the customer lounge with the coffee center. For me that’s a big deal. I wi More

by chucksterbunn
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Isidore Otero
Feb 24, 2023 -

Empire Nissan responded

Thank you for sharing your experience! We're lucky to have a wonderful team who goes above and beyond to ensure our customers are taken care of. We look forward to working with you again in the future! Regards, John Fakhoury General Manager customercare@empirenissan.com

February 20, 2023

Great maintenance that’s not super expensive. Set an appointment and it’s always done on time. More

by Dcavion
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Blake
Feb 20, 2023 -

Empire Nissan responded

We're so happy to hear you always enjoy your service experiences here. Until next time! Regards, John Fakhoury General Manager customercare@empirenissan.com

February 10, 2023

Thank you Empire Nissan! From the moment I drove through the parking lot I felt like family. They made the stressors of finding a car suitable for my family easy, fun and com More

by royalservices4
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Isaac Farraj , John Fakhoury
Feb 13, 2023 -

Empire Nissan responded

We're thrilled to read your rating! Our team strives to ensure quality service and we're so happy to hear John and Isaac delivered. We look forward to working with you again. Regards, John Fakhoury General Manager customercare@empirenissan.com

February 04, 2023

They have ALL treated and served me Well. . But in my experiences one Team Member gains the Greatest recognition... Jonathan Hasshaw!!! Fantastic Customer Service Skills and he has been instru More

by James Sutton
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Hasshaw
Feb 06, 2023 -

Empire Nissan responded

James, We are very lucky to have Jonathan on our team and it's no surprise to read this and see that he goes above and beyond to take great care of you and your vehicle. We'll be sure to share this 5-star review with him and we can't wait to see you here at your next service visit. Regards, John Fakhoury General Manager customercare@empirenissan.com

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