Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back

Empire Nissan

Ontario, CA

Overview
Reviews
4.9
447 Reviews
Call Dealership (877) 956-5252
View Awards

1377 Kettering Loop

Ontario, CA

91761

Directions

By Type

Showing 447 reviews

December 31, 2022

The service we get is always great as well as the employees who help us out! More

by snaomim
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Juan
Report | Print
Jan 03, 2023 -

Empire Nissan responded

Thanks for being part of the family! We're happy to see you always receive great service and we can't wait to see you here at your next service visit. Regards, John Fakhoury General Manager customercare@empirenissan.com

December 29, 2022

This dealership is the best. Great customer service, and great service on my car everytime. 10/10 would recommend people to go here. More

by Joeyortega828
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Manar sold me the car but is no longer there, and issy from service always gets the job done quick and efficient.
Report | Print
Dec 30, 2022 -

Empire Nissan responded

We are so happy that our team provided you with a 5-star visit! Your business and time are much appreciated! We hope to see you again! Regards, John Fakhoury General Manager customercare@empirenissan.com

December 28, 2022

Great dealer very fast and professional service I recommend them, check them out today, great service More

by Eric286
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Dave Ky
Report | Print
Dec 29, 2022 -

Empire Nissan responded

We are ecstatic to hear that you had a quick and easy visit! Hope to see you again soon! Regards, John Fakhoury General Manager customercare@empirenissan.com

December 22, 2022

Hello is great dealership my service rep. Johnathan hasshaw was very helpful and was listening and paying attention to the things that I need to be done for my vehicle. Very attentive and gr More

by mr.91773
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan Hasshaw
Report | Print
Dec 23, 2022 -

Empire Nissan responded

Thank you for choosing Empire Nissan! Johnathan is an expert & we're pleased to hear he took excellent care of you. Don't hesitate to reach out if there's anything else we can help with! Regards, John Fakhoury General Manager customercare@empirenissan.com

December 22, 2022

The service team is AWESOME ! ! Issy takes care of me every time. He gets me in, gives quick and updated status.. Todd More

by Todd
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Issy
Report | Print
Dec 23, 2022 -

Empire Nissan responded

Hi Todd, welcome back! We're so proud of Issy for always ensuring a quality experience! Take care. Regards, John Fakhoury General Manager customercare@empirenissan.com

December 16, 2022

Great dealership, however the last service visit was not up to par after many years of excellent service and care. We have made a few phone calls,left messages but to returned phone call as of yet. More

by jnbcarrillo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Report | Print
Dec 21, 2022 -

Empire Nissan responded

It's discouraging to see you've not been satisfied with your most recent visit and have had issues getting in contact with us. Please contact me at your earliest convenience and I'd be happy to assist you. I look forward to speaking with you. Regards, Javier Salcido Service Manager javier@empirenissan.com

November 17, 2022

Fast reliable service and friendly staff. Gary Worley does a great job keeping customers happy More

by Navybucs
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Report | Print
Nov 18, 2022 -

Empire Nissan responded

Thank you for being a valued member of the family! We're so glad to hear Gary & our team always take care of you! Visit us again soon. Regards, John Fakhoury General Manager customercare@empirenissan.com

November 03, 2022

My dealer preferred! ! The better!! The customer service is very good . Place is good. Bless More

by Edgar Devia
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Oscar Armas
Report | Print
Nov 04, 2022 -

Empire Nissan responded

Thank you for choosing us, Edgar! We look forward to continuing to provide you with excellent service! Regards, John Fakhoury General Manager customercare@empirenissan.com

November 02, 2022

Very professional and attentive personell. Clean and friendly environtment. It did take awhile for my service to get done, but Blake was very friendly. More

by Martha
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Blake
Report | Print
Nov 02, 2022 -

Empire Nissan responded

Thank you for taking the time to share your experience, Martha! We strive to provide quality service here & we're lucky to have a great team that ensured you drove away with a smile on your face! Thank you for choosing us! Regards, John Fakhoury General Manager customercare@empirenissan.com

November 01, 2022

The staff at Empire Nissan are always so courteous and helpful. And that's why we keep returning again and again. More

by rudy.rivas
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Report | Print
Nov 02, 2022 -

Empire Nissan responded

Thank you for being a valued member of the family, Rudy! We're glad our team always provides you with top-notch service! We look forward to seeing you again soon! Regards, John Fakhoury General Manager customercare@empirenissan.com

1
...
9
10
11
...
45