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Empire Nissan

Ontario, CA

Overview
Reviews
4.9
453 Reviews
Call Dealership (877) 956-5252
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1377 Kettering Loop

Ontario, CA

91761

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Showing 453 reviews

January 17, 2025

Very polite and friendly upon arriving and during my service. Also informative about my Vehicle. More

by luvmif150
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Johnathan and Ryan O'Keefe
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Jan 20, 2025 -

Empire Nissan responded

Thank you for your kind words! We're thrilled to hear you had a positive experience with our team. Providing great service and keeping you informed are our top priorities. We appreciate your feedback and look forward to serving you again! Regards, John Fakhoury General Manager Customercare@empirenissan.com

January 05, 2025

They were very efficient, courteous, and serviced my vehicle very well. My service advisor Samantha was so nice and helpful. I highly recommend this dealership for all my automobile needs. More

by nancykw1952
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha Flores
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Jan 06, 2025 -

Empire Nissan responded

Thanks for the wonderful feedback, Nancy! We're thrilled to hear that Samantha and our team provided you with efficient and courteous service. Your recommendation means a lot to us. We're here for all your automobile needs anytime! Regards, John Fakhoury General Manager Customercare@empirenissan.com

January 04, 2025

Very attentive and straight to the point. Friendly and respectful. Very friendly and listened to my needs. More

by jcfirst1967
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Miguel Oliva, Rizwan Ali
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Jan 06, 2025 -

Empire Nissan responded

Thanks for the great feedback! We're glad to hear our team made you feel heard and respected. Your experience is important to us, and we appreciate your support. Looking forward to serving you again! Regards, John Fakhoury General Manager Customercare@empirenissan.com

January 03, 2025

Gary has always taken great care of my cars and communicates very well on what needs to be done. More

by richards
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
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Jan 06, 2025 -

Empire Nissan responded

Thanks, Richards! We're thrilled to hear Gary has provided excellent care and communication regarding your cars. Your satisfaction is our priority, and we appreciate your kind words! Regards, John Fakhoury General Manager Customercare@empirenissan.com

December 21, 2024

Very pleasant & competent staff & personable driver to my home during service visit. I never use another dealer even though there is one closer to my home. More

by ajdsim3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Report | Print
Dec 23, 2024 -

Empire Nissan responded

Thanks for the fantastic feedback! We’re thrilled to hear you had such a positive experience with our staff and driver. Your loyalty means a lot to us, and we look forward to serving you again soon! Regards, John Fakhoury General Manager Customercare@empirenissan.com

December 10, 2024

Gary my service advisor is a great guy. I have been dealing with him years. More

by Jawedwasi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
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Dec 11, 2024 -

Empire Nissan responded

Thank you for your fantastic review! We're thrilled to hear about your positive experiences with Gary. Our team strives to build lasting relationships, and it's great to know he's made such an impact. We appreciate your loyalty and support! Regards, John Fakhoury General Manager Customercare@empirenissan.com

November 15, 2024

Excellent customer service with the service department as always. Thank you Gary for all of your help. More

by Mari
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Report | Print
Nov 18, 2024 -

Empire Nissan responded

Thanks for the fantastic feedback, Mari! We’re thrilled to hear about your positive experience with our service department. Gary will be delighted to know he made a difference. We appreciate your support and look forward to serving you again! Regards, John Fakhoury General Manager Customercare@empirenissan.com

November 13, 2024

I received excellent service at Empire Nissan. The staff was friendly and helpful as always. More

by mans3477
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Gary Worley
Report | Print
Nov 14, 2024 -

Empire Nissan responded

We’re thrilled to hear you had a fantastic experience with our team at Empire Nissan. Providing friendly and helpful service is our top priority, and your feedback means a lot to us. We look forward to seeing you again soon! Regards, John Fakhoury General Manager Customercare@empirenissan.com

November 06, 2024

Welcoming, knowledgeable. They keep me informed about how they’re advancing on my vehicle service. More

by rperez1960
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Samantha flores, Gary Worley
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Nov 07, 2024 -

Empire Nissan responded

Thanks for your fantastic feedback! We're thrilled to hear you felt welcomed and well-informed during your vehicle service. Our team is dedicated to keeping you updated every step of the way. Looking forward to serving you again! Regards, John Fakhoury General Manager Customercare@empirenissan.com

November 01, 2024

Empire is diligent, very professional, courteous, and conscientious of customers time keep you informed of status More

by Ajsandello
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Rafael , Gary Worley
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Nov 01, 2024 -

Empire Nissan responded

We take pride in providing quality service and we're so happy you receive just that. Thank you for both your business and your feedback. We hope all is well and we hope to serve you again soon. Regards, John Fakhoury General Manager Customercare@empirenissan.com

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