Empire Mazda of Huntington

Absolutely terrible experience with this dealer. Negotiated a price and confirmed the promotional interest rate with the sales associate, and when we went to pick up the car today the GM informed u Negotiated a price and confirmed the promotional interest rate with the sales associate, and when we went to pick up the car today the GM informed us we couldn't get the price we negotiated and the promotional 0% interest rate. It was one or the other according to him so we walked away after wasting an hour of our Saturday plus time last night setting up insurance and filling out financing forms. The fact they would not honor the commitment their sales person made and we have documentation of via text message is quite eye opening. As an added kicker, the interest rate they did offer was exceptionally high based on our credit rating. Beyond disappointed. More

Great Experience. All work done correctly at a reasonable price. Nice staff. Everyone was courteous and professional. Work was done on time. I recommend them price. Nice staff. Everyone was courteous and professional. Work was done on time. I recommend them More

Good Job In Tough Times Work place restrictions and protocols in place lengthens the amount of time for service/repairs. But the quality of service and level of personal care Work place restrictions and protocols in place lengthens the amount of time for service/repairs. But the quality of service and level of personal care is still excellent. More

all around good service very good service. everyone was very accommodating and service was timely. they explained what needed done and they did good. thanks for helping me ou very good service. everyone was very accommodating and service was timely. they explained what needed done and they did good. thanks for helping me out during thee times More

Service with a smile behind the mask. I was promptly received by my service representative. He reviewed and directed to to the appropriate services needed. The waiting room was safely set I was promptly received by my service representative. He reviewed and directed to to the appropriate services needed. The waiting room was safely set up with social distancing in mind. The staff is very friendly. The owner of the dealership always asks how the waiting customers are doing. This is the place to go to if you own a Mazda. More

Exceptional customer service & car service I appreciate everything that was done to make my car service made easy and comfortable for me. Given the times we're facing during the pandemic, I wa I appreciate everything that was done to make my car service made easy and comfortable for me. Given the times we're facing during the pandemic, I wasn't comfortable going in and waiting for the service to be done (not to mention, other people being in and out of my car). I spoke with Randy and he said he will take care of it. I sanitized my car and left it in my driveway, it was picked up on time, and returned back to my driveway within the time frame they promised. The car was sanitized, and had a plastic covering over the seat which made me feel better. Service was great, no issues with the car. I am glad I went with you guys for the lease and have you covering the service. Thank you again. More

Service and Sales Everyone in the dealership Sales and Service departments have always been caring and professional. During the Epidemic of the Corona Virus they we Everyone in the dealership Sales and Service departments have always been caring and professional. During the Epidemic of the Corona Virus they were able to do the annual inspection to work with my schedule. They were great.. More

Excellent Andrew G most thorough, pleasant, patient & efficient. Very good lease pricing without the usual back & forth dealer haggling nonsense. Also helped me Andrew G most thorough, pleasant, patient & efficient. Very good lease pricing without the usual back & forth dealer haggling nonsense. Also helped me address concerns returning my old lease during the pandemic (no pre-inspections etc). Made the process easy. Had cars brought to me at home to test drive. GM Jack great too, as well as Ali who helped show me the new car. So far, very pleased all around. More

Quality Service I highly recommend Huntington Mazda Service Dept. I recently brought my car in for a routine inspection last week. I have also had oil changes here a I highly recommend Huntington Mazda Service Dept. I recently brought my car in for a routine inspection last week. I have also had oil changes here as well. With this pandemic we are currently having, I can’t stress how comfortable I felt bringing my car in for service. They have been taking every precautionary measure to keep customers and staff safe with spaced out appt times, valet service, drop off service, etc. The waiting area was clean and constantly wiped down. They even sprayed and wiped down my keys before giving them back to me. Huntington Mazda is honest and reliable. More

Easy Routine Service The 10,000 mile service for my MX-5 RF was completed in a reasonable amount of time. Service personnel I had contact with were friendly, polite and pr The 10,000 mile service for my MX-5 RF was completed in a reasonable amount of time. Service personnel I had contact with were friendly, polite and professional. More