Empire Mazda of Huntington
Huntington Station, NY
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Excellent service department.. Very helpful and welcoming when you first walk in the service dept. Great all around! I apologize but I have forgotten their names. I especially like the two gentl welcoming when you first walk in the service dept. Great all around! I apologize but I have forgotten their names. I especially like the two gentlemen that greet me in the service department.. They are always very friendly and knowledgeable men.. Always helpful too... More
Excellent service, no problems - wait is a bit long, need more comfortable seats in waiting room! nice guy very friendly and good what he does more comfortable seats in waiting room! nice guy very friendly and good what he does More
This dealership has an extremely courteous and professional service team. Kezley Martin fully understood my concerns and carefully explained the potential solutions. My car was ready earlier t professional service team. Kezley Martin fully understood my concerns and carefully explained the potential solutions. My car was ready earlier than expected and I was impressed with the COVID-19 sanitation regimen. More
Excellent service in under 1 hour. Greeted by polite, professional staff and was promised my vehicle would be ready in allocated time. Would highly recommend. professional staff and was promised my vehicle would be ready in allocated time. Would highly recommend. More
Great people, great service, great coffee and appreciated disinfection protocols throughout! They wrapped my seat and steering wheel with plastic when they gave me back the car. disinfection protocols throughout! They wrapped my seat and steering wheel with plastic when they gave me back the car. More
Jahvon made the whole sales experience fun. I never felt like I was being taken advantage of and I would recommend him to everyone I know that’s looking for a Mazda. like I was being taken advantage of and I would recommend him to everyone I know that’s looking for a Mazda. More
Let me first tell you that I have been driving Mazda's for the last 30 years, in that time I have been to many dealers from North-shore, South-shore, NJ, & the Carolina's. I have had issues with the deale for the last 30 years, in that time I have been to many dealers from North-shore, South-shore, NJ, & the Carolina's. I have had issues with the dealership on 112 in Medford and tried to work with the dealership in Smithtown. My 2015 CX5 had just turned 100,000. mi. I wanted to trade up for the 2020, easy. Everyone knows you are better off selling outside than to the dealer, that's what I thought. I walked into Huntington Mazda and met with Derek to talk about my options, he had the most respect for my situation and offered me multiple ways to buy my next car. He wanted to check out the 2015, I said fine but I already had offer's and was planning to make a deal over the weekend, They checked out my car and would not let me leave. They gave me a great deal on my 2015 and sent me home that night in my new 2020. Angel took me under his wing and helped me thought he financial end it was complicated, but he approached it with a smile and the team, sales, finance and customer service worked together to make sure everything was done correctly. I am so proud to be a Mazda owner. I love the car and know I have a team at Huntington Mazda behind me. I highly recommend you go see Derek and drive a new Mazda what a great car! More
Had a great experience at mazda, Liz and Marc were a great help. I was in and out, I believe you guys have me setup wrong in the system. My name is Erica Montalvo not frances great help. I was in and out, I believe you guys have me setup wrong in the system. My name is Erica Montalvo not frances More
Very courteous service staff. The technicians quickly identified the problem and fixed it promptly. As the solution was actually very quick they fixed it as a courtesy and I am a long time customer. Hi identified the problem and fixed it promptly. As the solution was actually very quick they fixed it as a courtesy and I am a long time customer. Highly recommend the new service department staff! More