Empire Mazda of Huntington

Went into the process not knowing what I wanted. Test drove a cx5. We loved the new one after having one since 2013. Ajay was our salesman and we loved him. Was able to fight to get us what we deser Test drove a cx5. We loved the new one after having one since 2013. Ajay was our salesman and we loved him. Was able to fight to get us what we deserved for our trade. He was training Brielle in the process who was lovely. We loved the sales team and the process was relatively smooth until we got to finance. When we went up we met with Vito, he introduced himself and we sat down in my office. He told us what the monthly payment was which was about 75 dollars higher than we expected. I was shocked and asked for an itemized listing of the charges and so that there was a 3700 charge for a warranty I didn’t ask for. I asked what it was and he told me “everyone gets it. You will be in here every other week paying for repairs if you don’t”. I said it’s a Mazda obviously reliable and I don’t want it. He then said are you sure? Do you want to ask your mom? Very disrespectful and I should’ve walked out when he said this but I didn’t want to throw away the 3 hours we had spent there already. He saw 2 young kids in their 20s and thought he could take advantage of us. We ended up buying the car but I didn’t appreciate being told I needed to ask my mom if I needed a 3700 warranty. Don’t put it on there without telling me, not okay. Won’t go back there for this reason. More

courteous and professional from the time I entered till check out.. waiting area comfortable.. received updates as Needed.checkout quick and thorough. check out.. waiting area comfortable.. received updates as Needed.checkout quick and thorough. More

Michael and his service team are very knowledgeable and efficient. Service and video were great. efficient. Service and video were great. More

Had a great experience at this dealership. They are very helpful and got me into a brand new car which I was in desperate need of. Very friendly and understanding They are very helpful and got me into a brand new car which I was in desperate need of. Very friendly and understanding More

After an extensive car search at various dealers we met Henry Villafuerte at Mazda Huntington. He provided helpful tips and did not rush us in the process. He took the time to thoroughly explain and demons Henry Villafuerte at Mazda Huntington. He provided helpful tips and did not rush us in the process. He took the time to thoroughly explain and demonstrate car features while answering all of our questions. We recommend working with him. More

Made an appointment to go see the car. The car was not there,they had loaned it out and no one had the courtesy to call me and tell me this I drove over an hour to get there and they seeme The car was not there,they had loaned it out and no one had the courtesy to call me and tell me this I drove over an hour to get there and they seemed like they could care less. Will never do business with them. More

Jason Eblacas. Was excellent, responsive and attentive to all our needs could not recommend him enough. The only drawback to Empire Mazda for us was the wait time t Was excellent, responsive and attentive to all our needs could not recommend him enough. The only drawback to Empire Mazda for us was the wait time to see the financial person. We waited over one hour and 15 minutes. More

Great dealership, nice environment, exceptional sales person. Az will make sure he greets you before anyone else! person. Az will make sure he greets you before anyone else! More

Michael Smith is a great salesman. He was knowledgeable and did not try to sell me anything that was unnecessary He was knowledgeable and did not try to sell me anything that was unnecessary More

I had a great experience buying out my lease. The workers were Friendly and helpful. The workers were Friendly and helpful. More