Empire Mazda of Huntington
Huntington Station, NY
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Made an appointment to go see the car. The car was not there,they had loaned it out and no one had the courtesy to call me and tell me this I drove over an hour to get there and they seeme The car was not there,they had loaned it out and no one had the courtesy to call me and tell me this I drove over an hour to get there and they seemed like they could care less. Will never do business with them. More
Jason Eblacas. Was excellent, responsive and attentive to all our needs could not recommend him enough. The only drawback to Empire Mazda for us was the wait time t Was excellent, responsive and attentive to all our needs could not recommend him enough. The only drawback to Empire Mazda for us was the wait time to see the financial person. We waited over one hour and 15 minutes. More
Great experience from scheduling an appointment all the way until I picked up my vehicle! Everyone was professional and friendly I love that they send you real time updates and videos of the car during ser way until I picked up my vehicle! Everyone was professional and friendly I love that they send you real time updates and videos of the car during service Mike Piscopo Was very personable and really showed a genuine interest in helping answer all my questions. Extremely happy I chose this dealership More
Exceptional Customer Service Experience at Empire Mazda of Huntington! I recently Leased a 2023 CX-30 from Empire Mazda of Huntington, and I must say that the customer service I received was absolutely of Huntington! I recently Leased a 2023 CX-30 from Empire Mazda of Huntington, and I must say that the customer service I received was absolutely fantastic. From the moment I stepped into the dealership, I felt welcomed and at ease. I had the pleasure of working with Ajay, my sales representative, who went above and beyond to ensure that I had a positive and informed buying experience. What impressed me the most was Ajay's patience and willingness to help me make the right decision. I was torn between two completely different models, the CX-30 and the CX-5. Ajay took the time to thoroughly explain the differences between the two, highlighting their unique features and benefits. He never rushed me or made me feel pressured to make a hasty decision. Instead, he allowed me to come to a conclusion at my own pace, which I truly appreciated. One aspect that sets Empire Mazda of Huntington apart from other dealerships is their transparency and respect for my budget. I was upfront about my financial objective (cap), and Ajay did everything possible to work within my budget. He provided valuable insights and guidance, ensuring that I got the best possible deal without compromising on quality or my preferences. I must also mention that my visit to Empire Mazda of Huntington came after a disappointing experience at another dealership earlier that day for buying a used car instead of leasing a new one. The contrast between the two was stark. Unlike the previous dealer, Empire Mazda of Huntington did not engage in any shady practices, such as flooding hidden fees or aggressive upselling. Instead, they focused on building a trusting relationship with their customers, which is a testament to their integrity and commitment to excellent service. Overall, I am extremely satisfied with my experience at Empire Mazda of Huntington. Their exceptional customer service, knowledgeable staff, and genuine care for their customers' needs have won me over. I have no doubt that I will return to them for my future automotive needs, whether it's a new or used car. I highly recommend Empire Mazda of Huntington to anyone in search of a reliable dealership that puts its customers first More
5/26/23 This was my third Mazda purchase in past 2 years. It was by far the best experience JASON EBLACAS was truthful and honest No games at Empire Mazda. I went to Garden City Mazda they were $1,000 It was by far the best experience JASON EBLACAS was truthful and honest No games at Empire Mazda. I went to Garden City Mazda they were $1,000 Higher for same CX5. Went to Vally Stream Mazda bait and switch, after price was worked out. Wantagh Mazda not even that helpful and way off on price, very little in stock. Bay Shore did not have what I wanted. SO don't waste your time go Stright to Empire and deal with Jason More
Not will at first to honor the personalized agreement that was sent to us. They eventually honored it but it was like pulling teeth. Assistant manager Angel was the rudest person we have ever dealt wit that was sent to us. They eventually honored it but it was like pulling teeth. Assistant manager Angel was the rudest person we have ever dealt with. He should not be in sales. More