Empire Mazda of Huntington
Huntington Station, NY
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It is not often that you can say that you are happy and satisfied after going to a car dealership.However, our experience with Huntington Mazda was a memorable one. Not only the salesman Jad was friendly a satisfied after going to a car dealership.However, our experience with Huntington Mazda was a memorable one. Not only the salesman Jad was friendly and honest but the General Manager Jack was also very down to earth. We got a great deal and even before we signed the paperwork we were treated for a quick lunch on the house. I would recommend this dealer to all my friends and I will defitenely buy from them again! Juan C. Vinueza More
lindsey levin and jack depalo were as helpful , knowledgable and professional a sales team as one could want. lindsey assisted me through the car buying process from start to finish without any of knowledgable and professional a sales team as one could want. lindsey assisted me through the car buying process from start to finish without any of the pressures that you associate with car sales. she made sure i had the right car at the right price. More
After losing two of our cars to the hurricane “Sandy”, my husband and I visited various dealerships following the storm. To our dismay other dealerships didn't come close to being as pleasant as Huntington husband and I visited various dealerships following the storm. To our dismay other dealerships didn't come close to being as pleasant as Huntington Mazda. I have to say that our experience with the salesperson, John Decandia, has been right off the bat, a very pleasant one indeed. He answered all our questions, took into account our needs and made the whole transaction pleasant and accommodating. I highly recommend John Decandia to anyone visiting Huntington Mazda. He is trustworthy, knowledgeable, helpful, and doesn’t play games. After the purchase, John went over all the features thoroughly, and made sure we were comfortable and familiar with the car before leaving the dealership. Huntington Mazda from John Decandia to Upper Management was most helpful and eager to assist with any questions or concerns. More
Jad was great to work with, as he was friendly and true to his word. When another dealer told me there was no way I could get the model I wanted in less than two months, Jad made sure he found me the car i to his word. When another dealer told me there was no way I could get the model I wanted in less than two months, Jad made sure he found me the car in two weeks. He made the buying process easy and painless! More
I wanted to comment on my service experience with this dealership. I reside in NJ and had the unfortunate need for service while visiting NY. My A/C system ceased and cooked the serpentine belt requiring dealership. I reside in NJ and had the unfortunate need for service while visiting NY. My A/C system ceased and cooked the serpentine belt requiring replacement of both components. I must commend the service department for quickly diagnosing the problem, sourcing the replacement parts and having the issue resolved within 30 hrs. Unfortunately, there were some quality issues with the workmanship that resulted in more attention needed for resolution. Since I'm out of state this could have been a BIG deal, however the service Mgr Bob handled the situation very professionally and thought outside the box. Bob called my local dealer to make arrangement's for the additional issues to be resolved locally rather than having to bring the car back to NY for repair. In addition he credited me back some of the cost of repair to make up for the aggravation factor of things not being done properly. It was a very professional and pleasantly surprising experience and I commend him on being a true professional. I would highly recommend anyone needing Mazda service to experience their service department, so long as Bob is at the helm rest assured things will be handled properly. More
This was my best car buying experience Friendly, This was my best car buying experience Friendly, knowledgeable, fair, genuinely nice dealership. Everyone from sales to manager to finance to servi This was my best car buying experience Friendly, knowledgeable, fair, genuinely nice dealership. Everyone from sales to manager to finance to service was very helpful More
Lindsey was wonderful ! She was always prompt and happy to help ! She made my car buying experience exciting instead of stressful ! She managed to find everything I was looking for and more without going o to help ! She made my car buying experience exciting instead of stressful ! She managed to find everything I was looking for and more without going out of my price range ! Lindsey was exceptional ! Thank you Lindsey ! More
Jack and Jad were easy to talk to, prompt in their replies on the phone and online, and just as easy to work with in person. They followed through on every promise and made the whole process as easy a replies on the phone and online, and just as easy to work with in person. They followed through on every promise and made the whole process as easy as could be. I would highly recommend doing business with them. After a terrible experience with another dealer on Long Island, I can say finding Huntington Mazda changed the way I think about buying cars. More
I bought my first Mazda 3i in 2008. It took me a long time to decide that was the best choice, and it was; I never looked back. I LOVE this car. After that car was in a accident, I purchased another M time to decide that was the best choice, and it was; I never looked back. I LOVE this car. After that car was in a accident, I purchased another Mazda 3i in 2010. Then just about a month ago my husband and I were looking to buy a second car, and I knew what I wanted-- a Mazda 3 of course! My first two Mazdas were purchased from two different dealerships. I had no preference in where I bought my car, just that I got a great deal. I began the process of finding a dealership to sell me the hatchback I wanted and when I spoke to Lindsey she made it clear that she was determined to not only earn my business by getting me the best price, but also by providing phenomenal customer service. I explained to her I was shopping around and she told me to go ahead, but to please give her the opportunity to beat whatever the best deal was that I had found. I was not in a hurry to purchase and I told Lindsey that, but she still kept in touch with me, checking in every few days to see where I was at with being ready to make a decision. There was no pressure. She just wanted to let me know that she hadn't forgotten about me. Very nice. I spoke to at least 5 different dealerships and managed to get a really good offer. So, I presented it to Lindsey. She beat the offer. And when I went in, it was exactly what we had discussed. This is the third new car I have purchased, and in preparing myself for the negotiations I knew I would be dealing with typical smarmy car salesmen who are always trying to pull a fast one and knew that I would be underestimated because I am am woman (it's just true) so I armed myself with the facts--how much others were paying, what the current offers were, what all the charges were and which were/were not acceptable. This preparation of course came in handy when dealing with the rest of the dealerships, but since I was so prepared to be scammed I think I was in disbelief over Lindsey's lack of guile. She was forthright and honest, and the price for the car that she gave me was the price I paid. I asked her to break down the fees and everything even before I came in, and she did. The process was as transparent as could be. Excellent! A little unbelievable, but that's just my own prejudice from having dealt with so many scammers. I should also mention that Lindsey was available to me at all times, via phone and, even better, via text message. How much easier it is to simply be able to text someone with a quick question and get a quick response! Love it! She had the car ready for us, but let me know that since the dealership was new, they didn't have my plates or registration yet, so they would be sending me off with dealer plates. Okay, no problem. Even better, when the registration and my plates came in, she offered to come to my house to put my plates on and give me my registration! Which she did! Not bad! This was especially helpful since I have an 11 month old. Then, right after the hurricane, during the Nor'easter, my husband had an accident that totaled the 2010 Mazda 3. I texted Lindsey to let her know I was in the market for another car. She got back to me right away with a price. I still shopped around and then when I had my best offer I came back to Lindsey and she offered to beat it. Around the same time I was shopping for the new car I received my title from the hatchback and there was a mistake on it. It had my car listed as a 4DSD instead of a hatchback. I texted Lindsey right away and she got back to me immediately. I told her I would come in to show her the problem. When I did, she made time for me and said she would contact the person at the dealership responsible for this. She got back to me right away letting me know that the person said they couldn't fix the problem. I let her know I was not happy with that. I also let her know that I wanted this fixed if we were to proceed with the other car. She then texted me a few days later letting me know that I could bring in the title and they would fix it. Nicely done. For the second car and the second time in a month, Huntington Mazda has demonstrated their commitment to honesty, integrity, and a great deal. When I brought a problem to their attention they worked together as a team to resolve it to my satisfaction. And to be honest, I can be rather difficult to please. Lindsey is a wonderful and very unique salesperson, not only because she is straightforward and honest, but also because she truly prides herself on making her customers happy. And I am one very happy customer. Well done, Lindsey. I will be picking up my second Mazda3 from Huntington Mazda today. And whenever I will need or want yet another Mazda, I will know exactly where to go. More
I had a really great experience with this dealership. I am a single female and spent a lot of time researching the car I wanted and the price I was willing and able to afford. I've had a few less than posi am a single female and spent a lot of time researching the car I wanted and the price I was willing and able to afford. I've had a few less than positive experiences with other dealerships who saw a female alone as a target to try to take advantage of. At Huntington Mazda I never felt talked down to and was always treated with friendliness and respect. From the first test drive to the negotiations, the people I interacted with at Huntington Mazda were great. My model was not on their lot so they were able to get it for me from out of state within the week. Brittany kept me posted by email and text throughout the process and even sent me a picture of the car once it got to their lot. When I picked the car up, Brittany explained all the features thoroughly and the final financing discussion went smoothly. I would absolutely purchase another car from this dealership. More