
Empire Mazda of Huntington
Huntington Station, NY
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My salesman, Jahvon Prince, was fantastic! Incredibly knowledgeable and made the entire process go smoothly. He took the time to answer all my questions and ensured I found the perfect car! So Incredibly knowledgeable and made the entire process go smoothly. He took the time to answer all my questions and ensured I found the perfect car! So excited to drive my new Mazda! More
Brianna Mazzilli was wonderful! She went out of her way to help me. She was informative and went above and beyond to try to assist me. Mazda is very lucky to have her as an emplo She went out of her way to help me. She was informative and went above and beyond to try to assist me. Mazda is very lucky to have her as an employee. More
Jason Eblacas took care of my situation very promptly and could not have been nicer!!! Highly recommend contacting him if you are ever in need of someone at Empire Mazda! could not have been nicer!!! Highly recommend contacting him if you are ever in need of someone at Empire Mazda! More
Terrible experience. Saw a model online, made an appointment online, showed up and vehicle was (miraculously) sold the day before. There was no appointment made as far as Saw a model online, made an appointment online, showed up and vehicle was (miraculously) sold the day before. There was no appointment made as far as they were concerned. It was if I'd just materialized out of thin air. They set me up with a guy who had literally just started that very day, spent the test drive talking about his cocaine habit (wish I was kidding), I felt the transmission slip (pre-owned) and he says I may have hit a pot-hole. (I'm a former mechanic). We get back and he sits me down to start financing paperwork (what), and as we go inside he hits his ratty little vaporizer and that cloud of crap wafts up into my face. I'm there to spend money, I'm ready to make a down payment on the right vehicle and get financing. I sit at this guys table alone for five minutes. I get up, head to the front desk and explain my situation. I explain that the gentleman knows nothing of the vehicle and I need to speak to a seasoned salesperson. The blonde woman at the front defends him, saying "he's been in the car-selling business for 20 years, he's just new here." As if that's supposed to matter to me. I'm here to buy a car, not to get involved of the culture and opinions of the staff. They get me another salesperson. She was alright, but I seemed to be more of an inconvenience to her than someone looking to spend 28k on a used car. Atop this truly wretched experience, as I examine the pricing structure I notice all kinds of insane add on fees, $3000 for "reconditioning". Literally three grand to get the car ready. It's a dealership. The car should be ready. Anyhow, long story short the staff is rotten, the pricing is rotten and I made a deal the next day at another dealer. Empire, if you're reading this don't even respond. I wouldn't take you any more seriously than I was taken. Salesmen talking about cocaine? Slipping transmissions? Forget you. Customers- for the love of god go anywhere else. These positive reviews are probably written by the employees to fill their miserable days. I wouldn't let these people sell me anything, as the test drive made it clear where these commissions and "reconditioning" fees may end up. More
Mazda of Huntington is a fast reliable service. The most I’ve ever waited to be done is 45 minutes. Nothing more. They are friendly and always make sure I’m satisfied and taken care of upon arrival The most I’ve ever waited to be done is 45 minutes. Nothing more. They are friendly and always make sure I’m satisfied and taken care of upon arrival and prior to leaving. More
Sherry made the whole process very smooth and quick. She was very friendly and took us through process of trade in and leaving with a new car the same day. There were some hiccups when it got to the bus She was very friendly and took us through process of trade in and leaving with a new car the same day. There were some hiccups when it got to the business manager part but it was eventually resolved. More
Jahvon prince was my salesman and he did a great job getting the car I wanted awesome salesman will be back to get another car from him again in the future!! getting the car I wanted awesome salesman will be back to get another car from him again in the future!! More
The worst dealership experience I have ever had! I set an appointment for a test drive, and when I arrived, they informed me, that the car, I was supposed to drive, was sold yesterday, and nobody in I set an appointment for a test drive, and when I arrived, they informed me, that the car, I was supposed to drive, was sold yesterday, and nobody informed me of the latter. But instead they wanted me to make a deal for another car without even seeing it, because it wasn't there. Avoid this dealership! More
Great dealership! We were immediately assisted by Sharon Hamid when we walked in! She was knowledgeable, friendly and made us feel comfortable in the process. She gave We were immediately assisted by Sharon Hamid when we walked in! She was knowledgeable, friendly and made us feel comfortable in the process. She gave us a great experience and worked with us to get the car I really wanted. I left with a new car and made a friend in the process, Thanks! More