Empire Ford Lincoln of Huntington

Vincent Visceglia Vincent was extremely patient with us. He explained everything to us in detail. Extremely satisfied and very happy. Excellent job! We will gladly rec Vincent was extremely patient with us. He explained everything to us in detail. Extremely satisfied and very happy. Excellent job! We will gladly recommend our family and friends to Vincent! More

Worst customer service ever! Treated like feces! This review is for their service dept on 11th street. We have 4 vans with them, our ford transit van had 2 front tire leaks. We bought the tire warr This review is for their service dept on 11th street. We have 4 vans with them, our ford transit van had 2 front tire leaks. We bought the tire warranty plan, but when we wanted them replaced we got the run around. No appointments for a week? For two slow leaks? We could have just put some fix a flat in them, but why buy the warranty? Michael Apuzzo told us to bring it in, will try and fit you in. Brought it in, then got a call saying it's ready, come pick it up. Get there and he says.. " I have some good news....we didn't have time to do it!" xxx? What are you playing jokes with our livelihood and time? What sick person messes with customers? Then offers a $30 credit towards a rental? Who do you think you are? Now our entire staff is stuck without a ride as the van is a shuttle van for employees! Should have just bought the fix a flat cans and avoided these crooks at huntington ford service. Wasted our time, our warranty we paid thousands for, and a butt to his sarcastic jokes. This is going to the top. Yelp, ford corporate, owners. Van is locked up at their lot and at their mercy. Made no attempt to rectify the situation. Put new tires on, and give us back our van!! More

Vinny V goes above and beyond I came to the dealership and dealt with Vincent V. I did my homework and knew my credit score. I was planning on just figuring out costs and payment I came to the dealership and dealt with Vincent V. I did my homework and knew my credit score. I was planning on just figuring out costs and payments, but i ended up leasing a brand new F150. I could not have been happier with the service from beginning to end. He definately went above and beyonk More

Worst experience ever at a dealership Took a test drive and came back Tommy car all smashed in their parking lot. I went to get a new lease because mine was expiring abd left with $5,000 d Took a test drive and came back Tommy car all smashed in their parking lot. I went to get a new lease because mine was expiring abd left with $5,000 damage that sales manager John Hughes told me wasn't his problem! Disgusting!! Never go to this dealership EVER! More

Great service Brought my car in for a recall. From setting up the appointment to getting a free loaner to the actual service, everything was fantastic. A great dea Brought my car in for a recall. From setting up the appointment to getting a free loaner to the actual service, everything was fantastic. A great dealership to work with More

Vincent Visceglia is like a breath of fresh air! After visiting another Ford dealership which is much closer to home on 3 separate occassions, I was left feeling very frustrated and some what insulte After visiting another Ford dealership which is much closer to home on 3 separate occassions, I was left feeling very frustrated and some what insulted by the "best offer" they tried to pitch me. That experience honestly made me question whether I wanted to continue my business with Ford as well as their desire to maintain my loyalty as a customer, so much so that I began exploring other options outside of Ford for after I turn in my current lease. I decided to give it one more shot and came back to Huntington Ford which is where I began my business with Ford and so far, I am so glad I did! Vincent Visceglia was very helpful. From the moment I walked though the doors he made me feel like he genuinely valued my business. He patiently took his time to listen to my needs as well as my concerns, and sought to understand my personal situation. I felt comfortable asking him questions. Vincent, helped identify a number of possible options that may best meet my needs and worked up pricing on various options. He really made me feel like he was invested in my overall satisfaction as a customer. Although the deal has not been completed yet, my initial experience in working with Vincent was very pleasant and I look forward to continuing working with him on this transaction and hopefully others in the future. T.M. More

Pleasant Buying Experience After attending the NY Auto Show I was interested in trading my Ford Mustang for a Focus ST. I did most of my research online and knew exactly the c After attending the NY Auto Show I was interested in trading my Ford Mustang for a Focus ST. I did most of my research online and knew exactly the car I wanted, and Ford Lincoln of Huntington had it in their inventory. Having not dealt with them before I didn't know what to expect, but inquired about a quote online and was contacted promptly. I made an appointment to go to the showroom and was put in touch with Jesse. He was very courteous and upfront. Understanding the numbers I was looking for on my trade and the new vehicle he made very attempt to work it out for me, but we could not quite agree on the numbers. There was no pressure and I left the dealership with no deal. The next day I called back and we were able to make a deal that worked for both of us. He took care of all the paperwork without me having to come back in to the showroom and set up a delivery appointment for the weekend. Delivery was quick and painless, and did not get the traditional "hard sell" from the finance department after making the deal on the car. I would recommend this dealership to friends and family, and would recommend working with Jesse. Upon delivery he took lots of time to fully familiarize me with the car and all of the features. More

Great experience Vincent was great to work with, made the whole experience great and everything was simple and very well explained. I would definitely recommend this d Vincent was great to work with, made the whole experience great and everything was simple and very well explained. I would definitely recommend this dealership More