Empire Ford Lincoln of Huntington
Huntington, NY
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254 Reviews of Empire Ford Lincoln of Huntington
Awesome experience Vincent was friendly and knowledgeable. He understood our needs for your business and got us the best deal out of any dealership. We didn’t even have Vincent was friendly and knowledgeable. He understood our needs for your business and got us the best deal out of any dealership. We didn’t even have to look anywhere else. Definitely my best car buying experience so far because just like most people I hate the process of buying a car. I would definitely recommend Huntington Ford! More
This was the worst car buying experience we ever had. In August my husband's 1996 Mazda truck bought the farm. As we all know on Long Island we all need cars to get around. Because of this we were on the In August my husband's 1996 Mazda truck bought the farm. As we all know on Long Island we all need cars to get around. Because of this we were on the hunt for a truck to replace the one that died. We went into many car dealerships and ended up at Ford Lincoln of Huntington. We gave them the specs we were looking for in a truck, miles, color and the amount we wanted to pay. There was a Nissan Frontier that we were interested in. After speaking about financing at the dealership they stated we could not finance other model vehicles through Ford. The only truck we could finance was a Ford truck. They showed us a white Ford F150. The entire truck was filthy. There was mud on and around the gas pedal, this truck was not washed or detailed. My family has purchased many used cars and trucks before from different dealerships and never have we had a car or truck given to us in such a state. Due to the truck being so dirty and the milage on the truck being so high we took the truck to our mechanic to check the truck out. There was a laundry list of things wrong with the truck. Just to name a few: there was an oil leak, cracked belts, it needed rotors and the tires were dry rotted. According to the inspection sticker this truck "passed inspection" with all of these issues and was safe to be driven. We went back to Ford with this list and was told to go to the Service Center to have their people look at it. They stated at the service center that the dry rotted tires were good enough to drive on this winter. I became frustrated at their lack of concern for my family's safety that I went back to speak to my mechanic about these blatant concerning safety issues. After speaking with my mechanic I was told to contact Motor Vehicle Safety due to many problems with this truck. Motor Vehicle Safety referred me to the Attorney General about these safety issues. I was told that a vehicle with that many problems should not have an inspection sticker. We informed Ford of our next course of action was to contact the AG of NY state. We were called that same day and told to bring the truck in. We had to leave the truck at the service center for over a week, no courtesy car was offered, all the repairs we asked for on the multiple occasions we took the truck in were finally done. This place is so piddling that good luck coins that were thrown in the truck were missing after they finally got around to cleaning the inside truck. The only advice I can give anyone reading this is don't buy anything from this place, it is a scam, they deliberately bait and switch the vehicles, they do not take care of the basic maintenance required to sell the vehicles and once they have your money they do not try to help you at all. I had to threaten legal action in order to get anything done, and the things that were done were basic maintenance. The two salesmen that sold us the truck names are AJ Pell and Vincent Visceglia More
horrible service Extremely poor customer service. Mismanaged my appointment multiple times. If this is the way the NEW management is going to handle things this Th Extremely poor customer service. Mismanaged my appointment multiple times. If this is the way the NEW management is going to handle things this The management may as well close down now. More
Honest, fair, personable We were treated with respect by the salesperson, financial person and other dealer personnel. The vehicle features were explained and the test drive w We were treated with respect by the salesperson, financial person and other dealer personnel. The vehicle features were explained and the test drive was great. No high pressure tactics. They worked with us to get the best price and all rebates for our lease Would definitely come back for another Ford. More
truck info Vincent Visceglia is not only the person with great knowledge about trucks, he can also listen to customer specific needs then leads into that direct Vincent Visceglia is not only the person with great knowledge about trucks, he can also listen to customer specific needs then leads into that direction with information provided More
Lease of Escape and explorer I leased 2 vehicles here and Vincent Visceglia’s service was excellent. I would highly recommend them and him. If you need to buy or lease, Vinny is y I leased 2 vehicles here and Vincent Visceglia’s service was excellent. I would highly recommend them and him. If you need to buy or lease, Vinny is your man. More
Great service I Went in this afternoon to purchase a vehicle. Everyone was professional and helpful. Very easy transaction and will return for future purchases. Tha I Went in this afternoon to purchase a vehicle. Everyone was professional and helpful. Very easy transaction and will return for future purchases. Thanks guys More
Friendly staff I had a great experience with Vinny. I highly recommend him and the dealership. If your looking for a new or used truck. This is the where you should I had a great experience with Vinny. I highly recommend him and the dealership. If your looking for a new or used truck. This is the where you should shop!DID More
They were great!! Vincent was very helpful. He was straight forward and honest and really put us at ease. I would recommend him to anyone in the New York area looking Vincent was very helpful. He was straight forward and honest and really put us at ease. I would recommend him to anyone in the New York area looking for a car. More
Commercial Truck Purchase Vincent Visceglia took his time and helped me through my purchase of three Ford Commercial vans. He knows his business and makes you feel comfortable Vincent Visceglia took his time and helped me through my purchase of three Ford Commercial vans. He knows his business and makes you feel comfortable through the process. I have purchased other commercial and family vehicles from Huntington Ford. More