Empire Ford Inc. - Service Center

Had gotten a call from Jennifer? Re: the $29 works deal. Made an appointment for same. At the dealership I told the service manager re: the deal & I signed the service request form. When I was advised that Made an appointment for same. At the dealership I told the service manager re: the deal & I signed the service request form. When I was advised that my F150 was all set, I then learned that the bill was $48 and change. I told the cashier that I was getting the $29 works deals and why was the bill for $48+? She asked if I had a coupon and I explained it was a phone call & I also had the reminder and description on my phone. She then checked with someone in the service dept. and came back and adjusted the bill to $38+ stating, “I guess your vehicle needed an additional amount of oil.” I paid the bill for that amount but I feel Ford’s description of the $29 works deal is somewhat deceptive. More

When I bring my truck they fix on time and do a good job I don’t have any problem with that and I will be there any time I need help I don’t have any problem with that and I will be there any time I need help More

Happy with fast service and always gave me a discount. Very friendly all the time, never had any problems scheduling service since I bought the car from Empire Ford Very friendly all the time, never had any problems scheduling service since I bought the car from Empire Ford More

Was very easy to book my service appointment and was able to get my vehicle in within the same week of calling to schedule. The service staff are extremely knowledgeable and friendly. I also feel they pr to get my vehicle in within the same week of calling to schedule. The service staff are extremely knowledgeable and friendly. I also feel they provide fair pricing on their services. I will continue to service my vehicle with them. More

The service was very good and the people very friendly and willing to help. Lexi Charcowski was the one who recommended the service. I was very pleased. and willing to help. Lexi Charcowski was the one who recommended the service. I was very pleased. More

Had my car serviced due to recall on air bag took about 1 hour, quicker than I expected very happy with the service. Thank you hour, quicker than I expected very happy with the service. Thank you More

very helpful staff Works very hard to help your every need very friendly and love to visit do to the staff not all some look antisocial but not shore need very friendly and love to visit do to the staff not all some look antisocial but not shore More

I had recall work done at Empire Ford. I was impressed that I received a follow up call to see if I needed anything else. I needed work done on my truck so I brought it in for service. They did a great that I received a follow up call to see if I needed anything else. I needed work done on my truck so I brought it in for service. They did a great job and had it finished the same day. My car will be going in for service next. More

Service at Empire Ford was great Adam Levandowski, Thank you for your Great Service. You took very good care of me today and couldn't thank you enough. Adam is very professional a Adam Levandowski, Thank you for your Great Service. You took very good care of me today and couldn't thank you enough. Adam is very professional and knowledgeable of the Ford Product. I had no appointment and just stopped in on a Saturday Afternoon and was greeted with patience and respect. Empire Ford of New Bedford has surpassed my expectations. More

Great job !!!!!! Adam always takes care of my car and always does a great keeps me informed from start to finish .Fast service very kind and helpful. Great Service always does a great keeps me informed from start to finish .Fast service very kind and helpful. Great Service More