Empire Ford Inc. - Service Center

Very accommodating and professional . The staff was pleasant and friendly I used a coupon and had additional service work done to my 2010 fusion .. although the coupon wasn’t applied when I contacted s pleasant and friendly I used a coupon and had additional service work done to my 2010 fusion .. although the coupon wasn’t applied when I contacted staff they corrected error and wanted 100% customer satisfaction! Thanks More

When I called to make a service appointment for my car, they answered the phone quickly and it didn't take too long to set a date. The price was reasonable, too. they answered the phone quickly and it didn't take too long to set a date. The price was reasonable, too. More

Routine work only not a problem but when I was told a four wheel brake job would be $1300 I thought that was a true rip off. I declined the work and had a complete 4 wheel brake job with all new genuine four wheel brake job would be $1300 I thought that was a true rip off. I declined the work and had a complete 4 wheel brake job with all new genuine Ford brake drums and pads for $600. How can Empire Ford be a friend to the consumer when a person is quoting a price crazy high like that. People who don't know any better pay that and its a shame. More

Got our Sticker and George was great Been going to Ashley Ford for years, now Empire we are all Ford family being my Husband was a Ford mechanic for years, If it wasn't a FORD it was JUNK Been going to Ashley Ford for years, now Empire we are all Ford family being my Husband was a Ford mechanic for years, If it wasn't a FORD it was JUNK! in his eyes , Buy American only.is what Steve always said. Ford all the way, Miss's the guys a lot ... More

Not a single worker had a mask on, and no CDC protocols for Covid were followed. It was awful, and I will not go back even after Covid crisis is over. It is a dirty dealership inside and outside. The te for Covid were followed. It was awful, and I will not go back even after Covid crisis is over. It is a dirty dealership inside and outside. The tech who serviced my car did not wear gloves or disinfect when he was done. I was told when I scheduled appointment that Covid protocols are in place. Also, I was charged a higher amount than quoted over the phone. Not a good experience. More

Done as promised! We found that our brake job was done when promised and the price was reasonable. The attention to detail and friendliness was much appreciated especi We found that our brake job was done when promised and the price was reasonable. The attention to detail and friendliness was much appreciated especially at this time. More

I am very pleased with the service and knowledge of Joe Morra . He was attentive to my needs and I was able to get the tires I needed and installed in a matter of a few days . Morra . He was attentive to my needs and I was able to get the tires I needed and installed in a matter of a few days . More

Pleased with the service technician who did my oil change He fastened the splash shield nicely, adding a zip tie where a broken piece was causing it to hang He fastened the splash shield nicely, adding a zip tie where a broken piece was causing it to hang More

Only place I'll take both my Lincoln MKZs for service. Debbie and Adam are great and it's always a pleasure to go in and see them. Debbie and Adam are great and it's always a pleasure to go in and see them. More