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Empire Ford Inc.
Fall River, MA
608 Reviews
Empire Ford is comprised of two separate locations: Fall River and New Bedford, MA. Our Fall River location offers new and used vehicle sales as well as Ford authorized Parts and Service. Our New Bedford location offers Ford Certified pre-owned along with a full selection of pre-owned vehicles and Ford authorized Parts and Service.
We are proud to be a part of the thriving New Bedford and Fall River communities. Rick Torres, dealer principal of Empire Auto Group is proud to offer the same great customer service you've come to know and expect. We are happy to offer a multi-lingual staff who speak Portuguese and Spanish throughout our dealership as well Sunday hours so it's convenient for our customers to shop when it's convenient for them.
Empire Ford has also been designated as Commercial Truck Center specializing in all your commercial needs. We have shipments arriving daily including F-150's, F-250's, F-350's, Transit Connects, Full-size Transit Vans, Dump Trucks, Utility Body's, & KUV's.
Our Finance Department specializes in all credit levels. Whether you're a first time buyer, have good credit or bad credit…we Guarantee Financing. Ask about our special financing for college students. We also offer special rebates for first time buyers, college students, military, commercial buyers, first responders and more!
At Empire Ford we take the full-service experience to a whole new level and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Fall River, Taunton, Brockton and Plymouth to provide expert maintenance and car repairs for all makes and models. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Ford vehicle or replacement parts for your current vehicle? Visit the parts department in New Bedford for everything that you need to maintain, personalize, or customize.
We also offer free MOBILE service and free PICK UP & DELIVERY for your service needs. Contact our Service Dept. for full details.
Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. Whether you visit our dealership location or just browse online, we're always happy to help you. We look forward to working with you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 608 reviews
November 16, 2023
The entire process has been amazing. Rob is an amazing guy and extremely helpful. Highly recommend to anyone! Rob is an amazing guy and extremely helpful. Highly recommend to anyone! More
by jpereir17
Verified Customer
November 12, 2023
The sales process was quick and easy, with no pressure. They handled the financing, got me a great rate and were ready to deliver the car immediately. pressure. They handled the financing, got me a great rate and were ready to deliver the car immediately. More
by daventerprises
Employees Worked With
November 04, 2023
Mr Duquette is a professional salesperson who is detail oriented and follows through every step in a transaction oriented and follows through every step in a transaction More
by whlbelknap
November 03, 2023
The dealer explsined all options and listened to my questions and concerns. I feel the dealer was looking out for the best deal for me. questions and concerns. I feel the dealer was looking out for the best deal for me. More
by francesjones0
October 21, 2023
decent service, unclear relationship to New Bedford location, good to clarify. Have found service dept to be good in past location, good to clarify. Have found service dept to be good in past More
by dcdeitz
Employees Worked With
Juan Bautista-Rodriguez, Jason Vasconcellos, Thomas Duquette
October 20, 2023
Great bunch of people to work with got me in the truck I wanted for the price I wanted wanted for the price I wanted More
by jeffreyacummings
October 20, 2023
Tom and the entire staff were helpful with all questions. They went out of their way to make the buying experience a positive buyer seller dynamic. They went out of their way to make the buying experience a positive buyer seller dynamic. More
by maryraumphd
Employees Worked With
Other Employees :
John Silva, Thomas Duquette
