Empire Ford Inc.
Fall River, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Great experience! Very satisfied. I recently purchased a 2014 Ford Mustang convertible from this dealership. I had a very positive experience with the sales staff, financing departmen I recently purchased a 2014 Ford Mustang convertible from this dealership. I had a very positive experience with the sales staff, financing department, and service department. Dave was a great salesman, Megan was very helpful in finance, and Debbie was great in the service department. I feel I got a fair price for the car and am very happy! More
Bait and switch can’t get the truck they sold out of service Asked me to sign all the paperwork before I was able to test drive the truck. I made it clear deal contingent on successful test drive. 2 weeks later Asked me to sign all the paperwork before I was able to test drive the truck. I made it clear deal contingent on successful test drive. 2 weeks later they still don’t know if it will work .i call them about another truck that is advertised online. They say it’s getting service. Now they say it was junk. They expect me to wait as long as it takes them. It’s still not available but now they say I’m stuck with it and they have a signed contract. More
Great service! I was treated very well. Adam got me a very nice loaner while my flex was being fixed and my car is now running great! All in all I was very pleased! I was treated very well. Adam got me a very nice loaner while my flex was being fixed and my car is now running great! All in all I was very pleased! More
Very happy with my ford escape excellent serves and top quality very nice to there custmer Number one serves and very help full could not be ant happer with my ford escape excellent serves and top quality very nice to there custmer Number one serves and very help full could not be ant happer More
Drove a long way! I drove from Connecticut to Empire Ford because Crystal the internet manager helped me find the vehicle I wanted for a great price! I was greeted righ I drove from Connecticut to Empire Ford because Crystal the internet manager helped me find the vehicle I wanted for a great price! I was greeted right away by Kori and Aaron who took care of me right away. Both amazing guys by the way! At first there were some issues with the pricing, but Paul McCarthy was there to help and he went above and beyond to accommodate me and I totally appreciate everything that the staff did for me the day I purchased my beautiful Ford Explorer Sport!!! Thank you all it was definitely worth the 2 hour drive!!! More
Exceptional They were very professional and attended to everything that needed to be done in a timely manner Once the problem was identified they check and found They were very professional and attended to everything that needed to be done in a timely manner Once the problem was identified they check and found out it was covered under warranty and took care of all the necessary paperwork More
Great experience! All went seamlessly. They did what they said stuck to agreement. Truck had small issue no problem fixed right away. Good experience! Give it a shot! All went seamlessly. They did what they said stuck to agreement. Truck had small issue no problem fixed right away. Good experience! Give it a shot! More
Very professional I was very impressed with the sales staff. Everyone was so friendly and helpful. They worked together as a team to get me the best price possible. I was very impressed with the sales staff. Everyone was so friendly and helpful. They worked together as a team to get me the best price possible. More
Improvement Not sure if it may be because of the new ownership, but the buying/administration process seemed to be unorganized in some areas. I just don't underst Not sure if it may be because of the new ownership, but the buying/administration process seemed to be unorganized in some areas. I just don't understand why you walk away feeling like you never got the best deal you could have. David Shea, the salesman, was very accommodating and I would suggest dealing with him. More
Awful Skylight isuess on a 1yr old truck I brought it in for service and empire did more damage to my truck with scratches and dents..... They sent it out f Skylight isuess on a 1yr old truck I brought it in for service and empire did more damage to my truck with scratches and dents..... They sent it out for repair I was told it was complete when I went to pick it up there after still scratches and a dent and the paint work was awful..... Been without my truck for a month now More