Empire Ford Inc.
Fall River, MA
Hours
Sales/Showroom
Monday 9:00 AM - 7:00 PM
Tuesday 9:00 AM - 7:00 PM
Wednesday 9:00 AM - 7:00 PM
Thursday 9:00 AM - 7:00 PM
Friday 9:00 AM - 7:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Easy process, even during a pandemic! Ryan was great and easy to work with! Great communication and follow up. Would definitely buy from again. Thank you! easy to work with! Great communication and follow up. Would definitely buy from again. Thank you! More
Customer service is very good and they are not pushy. Let you make up your mind without trying to over sell anything. Very helpful with everything so far. you make up your mind without trying to over sell anything. Very helpful with everything so far. More
Everything was fine until I bought my truck now they treat the clients like crap especially at the parts department the lady that works there Monday has no matters and she’s rude I’m done with this deal treat the clients like crap especially at the parts department the lady that works there Monday has no matters and she’s rude I’m done with this dealership More
Everyone at the dealership was excellent. Not "pushy" in any way and a pleasure to deal with. John in sales showed me a few options in my price range and Bryce worked his magic with the numbers. I was able any way and a pleasure to deal with. John in sales showed me a few options in my price range and Bryce worked his magic with the numbers. I was able to take my new car home the same day. More
New veh purchase Courteous and helpful. This is second vehicle purchased at this dealership and each experience has been a pleasant experience. I would recommend Empir Courteous and helpful. This is second vehicle purchased at this dealership and each experience has been a pleasant experience. I would recommend Empire Ford of New Bedford to anyone looking to make a vehicle purchase. More
Adam was awesome as always. Him and I go back knowing each other in high school. I have never had a problem with anyone at customer service. I’m a Ford guy all the way. Thank you, Ron Fontes each other in high school. I have never had a problem with anyone at customer service. I’m a Ford guy all the way. Thank you, Ron Fontes More
People were very polite and helpful. My job was done quickly 😁 will come here again. Price was good. Did in a timely manner. Thank you quickly 😁 will come here again. Price was good. Did in a timely manner. Thank you More
No issues with sales department. All very courteous and helpful. Only complaint is getting car registration and inspection. Also spent a couple hours waiting for device to change head light bulb. Overal helpful. Only complaint is getting car registration and inspection. Also spent a couple hours waiting for device to change head light bulb. Overall very friendly and wiilling to answer my questions More
Awesome service! Such a great experience! Would highly recommend working with this awesome team at Empire Ford! They took such great time to review everything and make sure we were making the best decisio recommend working with this awesome team at Empire Ford! They took such great time to review everything and make sure we were making the best decision for us! More
Absolute worst experience I’ve ever had with a dealer. There is no communication and once they make the sale they don’t care at all about you and will let you drive a vehicle for a month unregistered whil There is no communication and once they make the sale they don’t care at all about you and will let you drive a vehicle for a month unregistered while giving you the run around. More