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Empire Ford Inc.
Fall River, MA
643 Reviews
Empire Ford is comprised of two separate locations: Fall River and New Bedford, MA. Our Fall River location offers new and used vehicle sales as well as Ford authorized Parts and Service. Our New Bedford location offers Ford Certified pre-owned along with a full selection of pre-owned vehicles and Ford authorized Parts and Service.
We are proud to be a part of the thriving New Bedford and Fall River communities. Rick Torres, dealer principal of Empire Auto Group is proud to offer the same great customer service you've come to know and expect. We are happy to offer a multi-lingual staff who speak Portuguese and Spanish throughout our dealership as well Sunday hours so it's convenient for our customers to shop when it's convenient for them.
Empire Ford has also been designated as Commercial Truck Center specializing in all your commercial needs. We have shipments arriving daily including F-150's, F-250's, F-350's, Transit Connects, Full-size Transit Vans, Dump Trucks, Utility Body's, & KUV's.
Our Finance Department specializes in all credit levels. Whether you're a first time buyer, have good credit or bad credit…we Guarantee Financing. Ask about our special financing for college students. We also offer special rebates for first time buyers, college students, military, commercial buyers, first responders and more!
At Empire Ford we take the full-service experience to a whole new level and that goes beyond just shopping for a new or used vehicle. Our on-site auto service center is conveniently located near Fall River, Taunton, Brockton and Plymouth to provide expert maintenance and car repairs for all makes and models. Whether you need a simple oil change, a quick tire rotation, a multi-point inspection, a seasonal tire change, or a professional look at your transmission, our team is here to help. Need parts or accessories for your Ford vehicle or replacement parts for your current vehicle? Visit the parts department in New Bedford for everything that you need to maintain, personalize, or customize.
We also offer free MOBILE service and free PICK UP & DELIVERY for your service needs. Contact our Service Dept. for full details.
Get to know us! Give us a call, contact us online, or visit us on-location to ask questions or get a quote. Whether you visit our dealership location or just browse online, we're always happy to help you. We look forward to working with you.
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 643 reviews
September 22, 2021
Kevin Pereira is awesome...made it work for me. Everyone is helpful and friendly there, no matter what one needs. I'm the third in my family that have purchased a vehicle there and would recommend to anyone is helpful and friendly there, no matter what one needs. I'm the third in my family that have purchased a vehicle there and would recommend to anyone More
by Gzer54
Verified Customer
September 17, 2021
Very happy with my sales person who was very attentive and patient as I worked through my decision and patient as I worked through my decision More
by Colt
September 15, 2021
I can’t say enough great things about the dealership and the help I received. I was able to get into a brand new car within my budget with the help of both Kevin’s going out of there way. the help I received. I was able to get into a brand new car within my budget with the help of both Kevin’s going out of there way. More
by Courtney012413
September 09, 2021
Kevin and his associates were so helpful and honest when helping me purchase my car, and I'm so thankful! I truly love my Bronco helping me purchase my car, and I'm so thankful! I truly love my Bronco More
by madisonmaksy
August 27, 2021
I worked with Nate and he was very helpful, Insightful, and was able to work with what I had to get the deal done. I will return to work with him. 5 stars. and was able to work with what I had to get the deal done. I will return to work with him. 5 stars. More
by DMDiBla87
August 27, 2021
I hqd a great experience. Great dealership to deal with, able to get me into the truck I wanted. No hassles.. would buy from them again . with, able to get me into the truck I wanted. No hassles.. would buy from them again . More
by dragazzini
August 19, 2021
John was great with my new purchase. Very knowledgeable and made the purchasing experience very easy and pleasant. I would highly recommend this dealership again. and made the purchasing experience very easy and pleasant. I would highly recommend this dealership again. More
by Kevin.Navin
Employees Worked With
John Silva
August 13, 2021
Excellent! The people and managers were nice! Dealing with the dealership was great, more than what I expected! I would definitely work with them again. with the dealership was great, more than what I expected! I would definitely work with them again. More
by Feliciofranco
Employees Worked With
August 05, 2021
Nate was great to work with! He made the process easy and smooth. Any question I had, he answered in a timely manner. All of the other people I interacted with at the dealership were friendly, knowledg and smooth. Any question I had, he answered in a timely manner. All of the other people I interacted with at the dealership were friendly, knowledgeable and helpful. More
by meble426
