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Empire Ford Inc.
Fall River, MA
645 Reviews
Empire Ford is comprised of two separate locations: Fall River and New Bedford, MA. Our Fall River location offers new and used vehicle sales as well as Ford authorized Parts and Service. Our New Bedford location offers Ford Certified pre-owned along with a full selection of pre-owned vehicles and Ford authorized Parts and Service.
We are proud to be a part of the thriving New Bedford and Fall River ...
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Today:Open today 9:00 AM - 8:00 PM
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Hours
This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 6:00 PM
Sunday 11:00 AM - 3:00 PM
Service
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:30 AM - 5:00 PM
Tuesday 7:30 AM - 5:00 PM
Wednesday 7:30 AM - 5:00 PM
Thursday 7:30 AM - 5:00 PM
Friday 7:30 AM - 5:00 PM
Saturday 8:00 AM - 5:00 PM
Sunday Closed
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Showing 645 reviews
March 17, 2022
Everyone is so helpful and understanding to each and every one that comes in..I came in as a customer and left like family.. every one that comes in..I came in as a customer and left like family.. More
by LEIDA
Verified Customer
March 14, 2022
I had an excellent experience. Nate Dosreis and Tyler Torres made it easy and painless. They restored my faith in the automotive purchasing process. This was the fourth Ford dea Nate Dosreis and Tyler Torres made it easy and painless. They restored my faith in the automotive purchasing process. This was the fourth Ford dealership that i looked at that day, only because it was the farthest from home. It should've been the first one. It will be next time. By far the best selection. I have referred many friends to Empire Ford. Neil Arruda More
by Scarecrow
March 11, 2022
The sales rep John Silva and sales manager Ken Bancroft were great and in a tough market were able to find a price for me to drive home a new Bronco Sport. were great and in a tough market were able to find a price for me to drive home a new Bronco Sport. More
by Jmberenz
March 10, 2022
Service dept is horrible had my car for four days before contacting me and every time I called them they gave me the run around I left a message with the service manager he never called me contacting me and every time I called them they gave me the run around I left a message with the service manager he never called me More
by Propertypros
Employees Worked With
March 09, 2022
Excellent car buying process, highly recommend, Juan and KB worked hard to put a deal together, I hope to come back for another car buying experience KB worked hard to put a deal together, I hope to come back for another car buying experience More
by abndshp
March 09, 2022
Very coropirive nice and patient people. Some nice selection of vehicles on the lot...awesome. Some nice selection of vehicles on the lot...awesome. More
by caryvance11
March 07, 2022
Kevin and the crew at Empire Ford were a pleasure to deal with. Simple and straight forward. Would definitely recommend with. Simple and straight forward. Would definitely recommend More
by Brian O’Connor
Employees Worked With
March 06, 2022
An alarming level of incompetence displayed in the service department. Poor workmanship, poor communication and they do not value your time or business. service department. Poor workmanship, poor communication and they do not value your time or business. More
by Maxedpure99
Employees Worked With
Cody Porter, David Pacheco
March 05, 2022
Terrible had my truck for 3 weeks blown head gasket. Refused to give me a loaner and won't pay for a rental I'm forced to pay out of pocket. Terrible experience I'll never go back there ever Refused to give me a loaner and won't pay for a rental I'm forced to pay out of pocket. Terrible experience I'll never go back there ever More
by coates.seth123
Employees Worked With
Other Employees :
David Pacheco, Naia Lara, Steve Thomas
February 28, 2022
Worst car buying experience i have ever had. Terrible customer service, hidden fees, and lies Terrible customer service, hidden fees, and lies More
by Mattcornaglia0
Employees Worked With
Other Employees :
John Silva, David Pacheco
