Dealer Reviews
Service Reviews
Cars for Sale
Write a Review
Dealer Log In
Back
View Dealership
Write a review

Empire Buick GMC of White Plains - Service Center

White Plains, NY

4.3
261 Reviews
Call Service Center (914) 368-2108

261 Reviews of Empire Buick GMC of White Plains - Service Center

Sort by
November 01, 2024

Stephan and Juan Carlos are Awesome! ! The both were attentive to my concerns, they explained the repairs and ensured I felt comfortable. Thank you both for your time and care with the en More

by Devin
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Stephan, Juan Carlos
Report | Print
Nov 01, 2024 -

Empire Buick GMC of White Plains responded

Devin, Thank you for leaving Stephan and Juan this amazing review! We are happy to know that they were attentive to your concerns, explained the repairs and ensured you felt comfortable. Please do not hesitate to let us know how we may be of further service to you.

October 29, 2024

Fueron muy amables y eficientes en su trabajo desde que llegué me recibieron muy cordial y la atención fue excelente por decisión propia me quedé a esperar y en la sala de espera contaban con un excelente More

by israelzs78
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alejandro Villanue
Report | Print
Oct 30, 2024 -

Empire Buick GMC of White Plains responded

Gracias por su evaluacion positiva! Siempre es un placer oir buenos comentarios de nuestros clientes y nos complace saber que nuestro equipo le hayan brindado una experencia de primer nivel. Es un placer ayudarle en todo lo posible. Mil gracias!

October 27, 2024

Staff was knowledgeable and friendly. The followed spam is overwhelming. 15 Word Minimum to you. More

by MESHC62
Recommend Dealer
Yes
Employees Worked With
not lisrex
Report | Print
Oct 28, 2024 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave us this 5-star rating! We are glad that our team was both kind and helpful throughout your visit. We wish you safe travels. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 27, 2024

They are responsive to my needs and understanding of my concerns. They make me feel like they care about me and my car. More

by MSheb
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Lydia in service
Report | Print
Oct 28, 2024 -

Empire Buick GMC of White Plains responded

Thank you for your wonderful review! Your safety and satisfaction are our utmost priorities, and we are glad that our team took great care of you and your automotive needs. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 19, 2024

Great customer service. Car was taken in on time. Everything was explained to us. Staff was knowledgeable and friendly. More

by Joepagan77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
4.0
This rating includes all reviews, with more weight given to recent reviews.
Report | Print
Oct 21, 2024 -

Empire Buick GMC of White Plains responded

Thank you for sharing your positive experience with us. Offering thorough and efficient service is so important to us, and we are glad that our team provided you with nothing less. It is our pleasure to serve you and your automotive needs in any way possible. Please do not hesitate to give us a call if you ever have any further questions or concerns.

October 12, 2024

Lydia is great knows her products and has been there for years a great asset to GMC More

by Gary
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Robert Acerbo
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Lydia of service
Report | Print
Oct 14, 2024 -

Empire Buick GMC of White Plains responded

Thank you for leaving Lydia this 5-star review! She definitely is an asset to our team, and she will be honored to hear of your kind words. Please drive safely, and do not hesitate to give us a call if there is ever anything more that she and the team may help you with!

October 06, 2024

Went with my car to the dealership and they never serviced my car. I was scheduled at 9:30am .They had me wait 2 hours to tell me they wouldn’t see me until 1pm. I left and they did not reschedule m More

by tinocos217
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service department
Report | Print
Oct 09, 2024 -

Empire Buick GMC of White Plains responded

We regret to hear that you are displeased with your recent experience with us. Thanks for bringing this matter to our attention. We would like to get more details about this; please reach out to our Service Manager, Stephan Soto, at (914) 368-2108 or at ssoto@eagny.com. Thank you!

October 05, 2024

The service department were knowledgeable and helpful in every way possible including explaining what issues my vehicle might have in the future if not taken care of promptly. At the end everything was reso More

by dsoto_mayor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex from the service Department
Report | Print
Oct 07, 2024 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave us this positive review! We are glad that our team got your automotive needs thoroughly resolved. Your safety and satisfaction are our utmost priorities. Please drive safely, and do not hesitate to give us a call if you ever have any further questions or concerns.

October 04, 2024

Took 3 days and still haven't fixed the problem. my Yukon is still has that noise More

by LHS4445
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Service
Report | Print
Oct 09, 2024 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave us feedback about your experience with us. We would like to work towards a resolution, so if you are willing, please reach out to our Service Manager, Stephan Soto, at (914) 368-2108 or at ssoto@eagny.com to discuss this further.

September 29, 2024

White Plains Buick. I can always count on them to do the right thing.Get my car running and running correctly.I'm glad I deal with them.I hope they like me as much as I l More

by NONE23
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Alex, & Leddea 4stars both
Report | Print
Sep 30, 2024 -

Empire Buick GMC of White Plains responded

Thank you for taking the time to leave us this positive review! Your safety and satisfaction are our utmost priorities, and we are glad that our team could consistently take great care of you. It is our pleasure to serve you and your automotive needs in any way possible. Wishing you the safest of travels until we meet again!

1
...
7
8
9
...
27